Submission date: 2006-12-28 - Date of Stay: December 2006
Submitted by: Sharon - From: United States
Type of Traveller: Family Traveller - Age Group: 51 - 60
Poorest Service I've Ever Experienced!
The only good thing I can say is the hotel is decorated beautifully, HOWEVER, it is sorely lacking in personnel that know how to communicate or to even "pretend" they care, the facilities were a mess, there appears to be no concept of what the word "service" means...POOR, POOR MANAGEMENT!!