Doubletree Grand Key Resort Hotel, Key West, United States

Home > Hotels > North America > United States > Florida > Key West Hotels > Doubletree Grand Key Resort Hotel

Explore Key West

Key West

Popular Travel Destinations

Recently Reviewed Hotels Around Key West

Eden House Hotel 1015 Fleming St, Key West, Florida 10/10 - 1 review 40 Rooms
Westwinds Inn Hotel 914 Eaton St, Key West, Florida 10/10 - 1 review Hotel Class
Blue Marlin Motel Hotel 1320 Simonton Street, Key West, Florida 10/10 - 1 review Hotel Class 54 Rooms
Southernmost On the Beach Hotel 508 South Street, Key West, Florida 9.0/10 - 1 review Hotel Class 47 Rooms
Frances Street Bottle Inn Hotel 535 Frances St, Key West, Florida 9.0/10 - 1 review Hotel Class 7 Rooms
Sheraton Suites Key West Hotel 2001 South Roosevelt Boulevard, Key West, Florida 4.0/10 - 1 review Hotel Class 180 Rooms
Pegasus International Hotel 501 Southard Street, Key West, Florida 1.0/10 - 1 review Hotel Class 30 Rooms

Doubletree Grand Key Resort Hotel, Key West

Traveller Reviews

Rating

1.0/10

More Photos

Official Contact Details - Doubletree Grand Key Resort Hotel

Address: 3990 South Roosevelt Boulevard - Key West - Florida - 33040 - United States
Phone: 3052931818
Email:
URL: http://www.grandkeyresort.com/
Official Website:
Hotel Class:
Rooms: 216

Hotel Photos See Hotel on Map Amenities

"Had my daughter's wedding here. We had a great time with family and friends, and the hotel is..."

See All Reviews

Check Rates and Availability for the Doubletree Grand Key Resort

Check Current Prices & Availability

Please turn off your browser's pop-up blockers to see all offers

Reviews - Doubletree Grand Key Resort Hotel

1 review (Showing 1 - 1)

Rating:

1/10

Doubletree is a Disgrace

Submitted by: Phil in 04/14/06

Age Group: 51 - 60
From: United States
Traveller type: Special Interest/Event

Had my daughter's wedding here. We had a great time with family and friends, and the hotel is beautiful, but the business end with the Doubletree was a nightmare. Their expert recommendations for the amount of food at the cocktail hour were way off. After being told it was plenty of shrimp, and plenty of cheese for fifty people, the food was gone in ten minutes, before the wedding party even got there. Half the people had no shrimp or cheese at all, and they would not refill anything. Also, one of the entrees, the chicken, was supposed to be stuffed with prosciutto and mozzarella, but was filled with spinach, a much cheaper recipe. Coffee time?? The cups were there, but never filled. This is the first wedding I've ever been to, where they never served coffee to anyone. We got a few hundred dollars back for the coffee and chicken, but they adamantly refused to compensate us for the embarrassment of the cocktail hour. After admitting the mistakes, they then changed their story, saying the ham and cheese were minced into the chicken, and WE should have asked for the coffee. Waitressing was lousy, the ceremony was very poorly planned, and their shuttle was twenty minutes late to the ceremony, (they actually tried to blame us for returning late). I've been treated much better at lesser quality hotels, whenever there was a problem. Their hardball tactics and refusal to compensate us for the cocktail hour were cheap and very low class, and very unusual for a supposed fine resort. The Doubletree Grand Key Resort, is a Double Grand disgrace.

Was this review helpful? Yes - No

Hotel Photos See Hotel on Map

Want to see more hotels? View all hotels in Key West

(hotels)

Thank you for your review of the Doubletree Grand Key Resort Hotel

We will review your submission shortly. If it meets our review guidelines, we will publish it to the site.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

When we approve the review, we will send you an email.

Please note that we will publish only your firstname and no other personally identifiable information (including your family name or email address).

Review & Rate the Doubletree Grand Key Resort Hotel

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

Fields with an * are required. Errors will be indicated in red

Your email* already a member ? (Won't be published)

Your password Forgot password ?

Firstname*

Lastname

Date of stay*

Type of traveller*

Age group*

Country*

Your Rating*

Review Title* (ex: Great Service & Staff!)

Your review* (As a reminder, you can review the price, location, rooms, restaurants, bars, staff, services)

Too many UPPERCASE letters

TravelLibrary does not publish reviews that are written with too many capital letters. Please use the button below to convert it to Title Case or edit your review yourself.

Photos

Do you have any photos your fellow travellers might be interested in ?

[x] Click on any uploaded picture to remove it.

Upload

Please confirm you abide by our Terms and Conditions and understand that this form is used to publish your feedback (on this page) about your stay at this property.*

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.

Forgot Password

Enter your username and we will email you your password.

(hotels)