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Hampton Inn And Suites Fort Myers Beach Summerlin Road Hotel Review
11281 Summerlin Square Road - Fort Myers Beach FL 33931 - United States
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    Star Rating:
    No. of Rooms: 120 Wrong Info - Fix it
    Avg User Rating: 2  out of 10Add your rating
    Info: See Amenities
    Book: Check rates and availability
    Email: Email the hotel directly here
    Website: http://hamptoninn.hilton.com
    Phone: 2394378888 Fax: 2394378889


    for Hampton Inn And Suites Fort Myers Beach Summerlin Road in Fort Myers Beach

    Reviews of the Hampton Inn And Suites Fort Myers Beach Summerlin Road Write a review

    Total of 1 reviews Showing listings from 1 to 1

    Rating
    2
    Submission date: 2005-04-07 - Date of Stay: N/A
    Submitted by: Lisa - From: United States
    Type of Traveller: N/A - Age Group: N/A
    This Hampton is the worst!
    I have stayed in many hotels all over the world, and I have found that my experience at this Hampton was the worst! We found dirty sheets that had obviously been unchanged. Since there was no one in housekeeping at that time, we had to request clean sheets and change it ourselves (this was at 11:30 pm). I asked the person at the front desk to have the general manager call me in the morning.....she never called. The general manager's name is Jenny Stewart. I called on 3 different occasions to speak with the general manager and I never received a call back from her. After the 4th attempt, I finally received a voice mail message from her. Instead of apologizing for their apparent incompetence and her display of poor management, she insulted me by trying to place the blame on me! Imagine that! It's no wonder that the hotel is so poor since the general manager is obviously lacking in customer service. I would never recommend this hotel to anyone....ever!!!
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