Sea Club Resort Hotel, Fort Lauderdale
Reviews - Sea Club Resort Hotel
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Adventurer
- Age Group: 31 - 40
- From: United States
- Traveller type: Budget Traveller
Read 523 additional reviews of Sea Club Resort Hotel at TripAdvisor.
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Historical Traveller Reviews of Sea Club Resort Hotel
Sea Club would be my last resortfrom A TripAdvisor Member
The worst experience ever!from A TripAdvisor Member
Not great, but not bad!from klm6022
Right on the oceanfrom A TripAdvisor Member
Resort?!?!? or Motel?from A TripAdvisor Member
I didn't feel comfortable enough to walk around in my socks for a fear of getting them dirty.
I wouldn't stay there again.
Very Pleasantfrom A TripAdvisor Member
No A/C, Ants, Horrible beds, No staff would helpfrom A TripAdvisor Member
Air conditioning didn't work, ants in bathroom, pool unclean, beds very old and squeaky, hotel offered no help whatsoever. Hotel policy per Jose the Manager is zero compensation. ORBITZ said sorry!
LONG VERSION WITH SORRY DETAILS:
We were flying out of Ft. Lauderdale the day after so we decided to get a nice room on the beach the night before so we could enjoy our last day in Florida. We picked the Sea Club based off ORBITZ 3 star review rating and its nice pictures. In reality we got there a little early. 1:30pm instead of 3pm so we were told b/c of this we would not be allowed to flip rooms. O.K., for $130/night how bad could it be. Well when we got in our beds were the first thing we noticed which had about zero support. Honestly I think they are over 20 years old. They squeak like plastic. Then we noticed the teeny tiny ants coming out of the caulking around the sink in the bathroom and the bathtub, etc. We wanted a room across from the beach with a pool as well so we didn't complain yet. When we found the pool, next to the very loud construction guys working, it looked like the ocean was going to be cleaner. We hit the beach and then returned to go out to dinner (so far we were getting leary of this place having good food). After dinner we came in the room and found the a/c not working. It did earlier so we fiddled with it and wound up feeling like we would be o.k. At 11:30pm we all woke up sweating hot so my wife asked me to go to the front desk NOT to complain but to ask for a fan. When I got there the young man said he didn't have any. A rent-a-cop said he couldn't help either after I found out he was also double duty repairman. They both told me I was out of luck. The deskman said I couldn't cancel at that point, he couldn't call in anyone to help and no one could do anything to help me out. The Manager, named Jose was not available as he was home sleeping. I would have to wait until the next morning but we had a 6am flight so couldn't wait. I called ORBITZ who I booked through and they said they couldn't help until the next day. Another guy sitting in the lobby overheard my plight and said aloud not to give up. He said he was not staying in this hotel but next door and that having no a/c in this heat was unacceptable especially given their lack of willingness to help me. We had a restless night and upon returning home ORBITZ gave up saying the hotel said they checked it out and the A/C was fine, it was turned on heat according to their ENGINEER. Let me tell you that I spent about 45mins trying to adjust it before going to the front desk but even with the knobs broken off it was turned as far as it would go to HIGH A/C yet it was warm air. I had the thermostat turned all the way down as well and for a brief period(about 15mins.) we did get something but it reset back to warm air again. The knobs as stated earlier where twisted prior to our arrival indicating prior guests had the same frustration as us. The front cover even was broken so as to lift right off. Another indication many others had attempted a middle of the night fix as well. Today after a few weeks of battling with ORBITZ to get me some type of compensation, etc. they gave up. I then called Jose who manages the place and he flat out told me his policy is to never give compensation and he does not have anybody available to work nights for this type of thing because it never happens. I asked what kind of customer service he provides when he can't even offer a fan. He said it simply is not their policy to compensate in any way and you are stuck with what you got. I further asked what he would do if a water pipe broke and he said they would have to wait until the morning. I told him I thought his customer service was horrible and I was not happy with the way he runs his hotel. I further asked to speak to his Boss to explain how unsatisfied I was. After reluctance he said I would have to go through ORBITZ. I told him I wanted his Boss's name & # and he told me to call back and speak to the front desk and ask for Michaels #, his Boss who was the VP. I did and upon reaching the front desk the gal seemed to transfer me to live person who was supposedly MR. Michael Man, the VP of the hotel but he sounded identicle to Jose who I just hung up with. I was not convinced he was who he said he was. I asked for an e-mail address and after taking it down I hung up. I have a hard time believing this hotel is still in business. That is why I took the time (also out of frustration) to write this review. If you want to check the legitimacy of myself, look me up in the white pages and give me a call. I would be more than happy to tell you more details of what our experiance was like. We are now working through VISA, to try and see if they can do something to help us out as we don't think we were treated with the kind of service we paid for.
Great Help!!!from A TripAdvisor Member
The hotel itself has a very unique and antique feel to it which I found soothing and relaxing. I look forward to staying with the Sea Club again (thinking...when is my next vacation???!!!).
ve been in jail before and jail is nicerfrom A TripAdvisor Member
Great restaurant,Fun and friendly stafffrom A TripAdvisor Member
Top Local Tips for Fort Lauderdale
Shuttles Several of the hotels offer shared shuttles to and from the airport. Call your hotel before you arrive & see if they use the shuttle. They can arrange for your pick up. It is very likely to be cheaper than the cabs. The cabs are a total rip off.
Shuttle service doesn't exist Since there is no Shuttle, you should take a taxi, the fare is aprox $16.00 not bad!
You pay a little more and get a lot more Spend the extra 10-20% and stay at one of the finer Chain hotels as the Sheraton
Other names for Sea Club Resort Hotel
- sea hotel fort lauderdale
- sea fort lauderdale
- sea club resort
- sea club
- Address: 619 Fort Lauderdale Beach Boulevard - Fort Lauderdale - Florida - 33304 - United States
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