Lago Mar Resort Hotel, Fort Lauderdale , United States

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Lago Mar Resort Hotel, Fort Lauderdale

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Rating

4.0/10
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Official Contact Details - Lago Mar Resort Hotel

  • Address: 1700 South Ocean Lane - Fort Lauderdale - Florida - 33316 - United States
  • Phone: 954 523 6511
  • URL: https://reservations.ihotelier.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 212
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"We just returned from Lago Mar 2/27/09 with mixed reviews. The beach was very nice and staff..."

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Reviews - Lago Mar Resort Hotel

1 review (Showing 1 - 1)
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Rating:

4/10
beware of the pool-not egalitarian treatment
Submitted by: jim in 03/25/09
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Mature Couple
We just returned from Lago Mar 2/27/09 with mixed reviews. The beach was very nice and staff very friendly. It's all the other things that are lacking from a so called 4 star hotel. We were verbally assaulted at the pool for taking someone's chair which hadn't been used for two days but was "saved"?. We complained twice about reserved chairs and we're assured that there were none. Wrong!!! The next day more than a dozen "occupied" signs were planted on chairs. The staff assured us that the pool manager would be notified, but never was. We talked to him and he admitted some long time customers did indeed have reserved seats and it is awkward at times. Thus, if the hotel had been full ,choices would be minimal. Definitely some communication problems here. We took the shuttle and it cost us $9 to go a little over a mile. At other 4 star hotels we were always given an overview of the grounds, activities, and how the hotel functions. Not here, so learn fast that gratuities are automatically added, thus you could double tip. The hotel room was o.k. with a closet that was difficult to open because the bed was up against it (till I moved it) and the bathroom at an irregular angle making it hard to get around. If you go for the beach it's great but the price (food and beach chairs) as well as the special "perks" for regulars doesn't lend this hotel to be an egalitarian opportunity. Our rating for the "4 star hotel", deserves to be more like an expensive 2.
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