Best Western University Inn Hotel

, Boca Raton, United States
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Best Western University Inn Hotel

, Boca Raton
3 star

Rooms: 90

2700 N Federal Highway - Boca Raton - Florida - 33431 - United States Hotel Website | 561 395 5225
104 Traveller

Reviews - Best Western University Inn Hotel

3/10
Very disappointing
Submitted by: Hugh Millar in 07/06/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
Our stay @ The Great Western In Boca Rato was very disappointing. Although the room was non-smoking(as requested) There was a strong smell of cigarette smoke, we fumigated the room without any great success.
The following morning I found a cigarette burn on my blanket which I found most offensive. I reported the odour of cigarette smoke and the cigarette burn on the blanket to reception who promised to have the issues dealt with. It was extremely disappointing that evening to find the bed had been made up and the offending bedding still in place, the distinct odour of cigarette smoke was also very evident. It appeared our concerns,wellbeing and comfort were ignored, we decided to move to another hotel.
On checking out the receptionist whom I had addressed the above issues with was on duty, I informed her that no action had been taken of my concerns and the receptionist was agreeably concerned and apologised stating she had reported my complaint to the housekeeper, as I had paid my bill, the recetionist asked me to return it to her, she tore it up granting me a discount which I considered thoughtful and genuine, however we had made up our minds to transfer to another accommodation which thankfully was more acceptable.

Top Local Tips for Boca Raton

Diner at Boca This Diner is located just in front the hotel Best Western University Inn, it has great breakfasts, from 6 am! Its a nice choice for those who get tired of the complimentary breakfast!

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Other names for Best Western University Inn Hotel

  • boca raton best western
  • best western university hotel
  • best western boca raton
  • Address: 2700 N Federal Highway - Boca Raton - Florida - 33431 - United States
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"Very disappointing" - Hugh Millar

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