Hilton Wilmington Christiana Hotel, Newark
Reviews - Hilton Wilmington Christiana Hotel
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Historical Traveller Reviews of Hilton Wilmington Christiana Hotel
Birthday Surprisefrom SweetP07
s Parking Lotfrom A TripAdvisor Member
From the website, we expected a long, winding driveway that ended with a charming estate sourounded by a large lawn, duck pond, and quaint hedgerows.
Instead, we turned right off the highway into a strip-mall motel.
We booked a king-size room complete with a bottle of wine and box of chocolates. We even called to confirm after booking online.
When we got in the room there was no king-sized bed, no wine, and no chocolates. After a call to the front-desk, a very confused person told us that there was no clean king-size room in the whole hotel (the place was empty -- 7 cars in the parking lot). Eventually, we got a bottle of wine, but no chocolates (they were out). The wine was local, but gross. The beds we had were heaven, but it would have been nicer if they could have cleaned a king-size room for us, as requested and promised.
The next morning, we partook of the buffet breakfast that was also part of the package. Even though we went at 10am and the breakfast was advertised to end at 11am, they were cleaning up the buffet just as we got started. No effort was made to give us a chance to get our food, as if we were inconveniencing them.
Upon checkout, the very nice woman at the desk got us our chocolates and explained that the reason we didn't get anything the night before was that "Javier" switched us at the last minute and everything was waiting in another room. If only we were lucky enough to have her there when we checked in.
We're really chill people and all we look for are the basics. I've never called the front desk before to complain -- maybe I should have been a jerk and yelled instead of just accepting our fate. Oh well. Just goes to reinforce that you have to be an a** to get good customer service.
Don't get me wrong, if you have business in Wilmington and want a nice, clean place to stay with comfy beds, by all means -- stay at this hotel! It was great for that.
But, if you want a romantic getaway, skip this place. It's a glorified motel off the side of 95.
That being said, I'd love to have the name of the company that does their marketing (especially their internet marketing)! They suckered us in!
Very relaxing weekend with the escape to brandywine valley packagefrom u2greek
Staff was very friendly from the moment we checked in to the time we checked out. This included the restaurant staff, maids, and the experience specialist who helped us plan our activities for the weekend.
Hotel was located within 30 minutes of almost all attractions and the local vineyards. The room was clean, but the bathroom was too small.
Definitely would recommend staying at the Christiana Hilton.
d expect of an estatefrom A TripAdvisor Member
Great Weekend or Midweek Getawayfrom Angrycrab
Our Favorite Place for Romantic Getawayfrom teachngeek
They have "Experience Specialists" that phone you a week before arrival when they realize it is a special occassion and discuss all the extra ammenities you can add to your package to make it more enjoyable.
We enjoy spending the day at Delaware Park Casino and Horse Races and then spending the night at the hotel. The Casino is less than a five minute drive from the hotel.
Dated but pleasantfrom raindeva
Things I liked:
The staff are very friendly and the buffet breakfast is great. There are several pleasant areas in which to spend downtime- a garden courtyard, the bar, and the pool are all clean, well-maintained and user-friendly. Also, my room was very quiet and convenient to all of the hotel's amenities. Thumbs up to Hilton for trying to "green" their processes-less water, etc. I never saw the housekeepers but my room was always clean.
The furnishings are dated (ca. 1989 or so) but they are in the process of refurbishing, so this is a minor point.
Things I didn't like:
Wireless down on the second day and the front desk transferred me to India for troubleshooting. The guy in Bangalore insisted that my firewall settings were at fault; however my firewall was OFF and my wireless card could not find a network at all. Never did get assistance with that and reverted to the phone for staying in touch with family members, which is much less convenient and more expensive.
Also, though the hotel says it's in the Wilmington area, you'd have to rent a car to get to Wilmington itself. It's located near a mall in the midst of a suburban area with little discernable public transit. Highly inconvenient for the footbound/ public transport oriented traveler. If you've got a car it's fine, though, as the freeway onramp is right out the door. I visited Philly twice and Baltimore once and had no issues finding the hotel again.
If it were my pesos, I wouldn't stay here again- maybe it'll be better after the refurbishing is completed and enough people complain about the wi-fi service.
Not Hilton Standards....from STARPLAT
life saverfrom A TripAdvisor Member
country livingfrom A TripAdvisor Member
The staff was very polite and helpful, even at 10 at nite. The manager was short on staff that evening, so he brought our luggage up to our room. We stay on the private floor with keyed access. The room we were giving was a suit.
The room was very well layed out, with a sofa, king size bed, a small dining area, work area and it had all the ammites that a business person would want. The room's decor was like a country bed and breakfest feel, which my girlfriend really liked. The complimentry turndown service was nice after a lond day of exploring the quint state of delaware.
The stay was completely enjoyable. The weekend we were there, the Nascar race was down in dover, so there were alot of families and kids at the hotel. Being on a private floor, kept what could of been a distraction, form being one.
Top Local Tips for Newark
A bit tricky to find the hotel entrance. If you don't use a navigator in your vehicle, I would suggest printed Mapquest.com directions. The hotel signage is excellent but arrival will likely require a u-turn to find the entrance. There are restaurants in the vicinity but the roads are busy and traffic moves swiftly - take the available (complimentary) shuttle bus and avoid crossing by foot.
Close to big airport It is only 20 mins from the PHL (Philadelphia) airport.
Tax free shopping They have lots of shopping with the standard Mall stores and big box stores - but they are tax free. All the chain restaurants too.
Other names for Hilton Wilmington Christiana Hotel
- newark hilton
- hilton wilmington christiana
- hilton newark
- hilton hotel newark
- Address: 100 Continental Dr - Newark - Delaware - 19713-4301 - United States
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