Willard Inter Continental Hotel

, Washington DC, United States
Review this Hotel
Popular Travel Destinations

Recently Reviewed Hotels Around Washington DC

Willard Inter Continental Hotel

, Washington DC
4 star

Rooms: 341

1401 Pennsylvania Avenue NW - Washington DC - District of Columbia - 20004-1010 - United States Hotel Website | | 202 628 9100
484 Traveller

Reviews - Willard Inter Continental Hotel

Best location for 1st time tourist
Submitted by: Ploompy in 18/08/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
If you can get a good rate, go for it! Can't beat the location: next to the White House & museums. Try the gorgeous Willard room for lunch, or the famous Occidental, then the Corner bakery for breakfast. Best place for drinks: next door at the top of the Hotel Washington (according to some tripadvisor reviewers that hotel has roaches). Be assured of an incomparable concierge and staff.

Historical Traveller Reviews of Willard Inter Continental Hotel

Character, Luxurious, Astounding...Pick Your Adjective

from A TripAdvisor Member
A combination business / family trip started in
Washington DC (July 30-August 3) and what an
introduction. Arriving on a sultry Friday afternoon,
the valet service is nice, but what took my two
daughters (16,12) breath away, and mine frankly
as well, is the aroma upon entrance (Actually,
halfway through the revolving doors). A huge
floral arrangement greets you upon entering
and the pampering has only just begun.

Check-in was efficient, as was the bellman
with our bags. He explained everything about
the room and was most courteous. We had two
double beds, which as other reviews have noted,
one can only describe as PLUSH. You could
literally melt into the linens and be in heaven.

A sitting area and desk accompanied the room
(standard, no suite), but considering we were
going to be out most of the time, no problem.

No dining experiences at either The Willard Room
or Cafe 1401, but there is a Corner Bakery across
the street, Red Sage, a great eclectic restaurant
kitty korner and the omnipresent Starbucks, 2
blocks away.

The Willard is central to almost everything in
downtown DC. A couple of blocks from The
White House, just off The Mall, you get the
idea. Even 6 blocks from The World Bank,
a target identified when we were there on
Sunday, Aug. 1.

Having reserved our room in February, our
rate was a phenomenal $ 149/night, direct
with InterContinental.

Pricey, if you don't plan out far in advance,
but then again, what isn't. Safe, Historic,
Classy, I can't say enough great things
about "The Wil".

Pricy But Luxourious

from A TripAdvisor Member
Willard was very luxourious and close to alot of sights. If you want to go sightseeing I suggest you stay here. Only One problem THE PRICE.

Excellent Stay, but not without flaws

from A TripAdvisor Member
I just got back from a six night stay in Washington with my family. We were all impressed with the Willard. As soon as we walked into the hotel, our first impressions soared. There were fresh flowers everywhere (in the rooms too), and check-in was quick and efficient. The attention to detail in the lobby is astounding. There are the state seals of all 48 states on the cieling (Alaska and Hawaii are added on the wall) and the concierge was telling us that in 1986 when they restored the hotel, they had to clean each mosaic tile! (There are thousands!!) Take a walk down Peacock Alley (the first floor hallway) just for fun. This is where the two restaurants (the Willard Room and Cafe' 1401) are. There is also a gift shop and several independent boutique shops. There are also elevators at the end, just in case your room was in the back of the hotel, which ours was. Our room at the Willard was HUGE!!! And it was not even a Willard Room. There were two queen beds (which were THE MOST COMFORTABLE beds I have EVER slept in. I almost wanted to buy one. The housekeeping staff is excellent, nothing gets past their eyes. At night they turn down the beds, place chocolate and the next days weather on your bed, and turn on relaxing music. There is a minibar in the room, WHICH CHARGES AUTOMATICALLY!!! Although there are signs that say this, we didn't see them at first. If you pick something up, or even touch it, you will be charged the full price. Think about this if you like to store restaurant takeout boxes in the refrigerator, which is full. We had ask them several times to take the things we didn't use off the bill. We ate at both of the restaurants only once due to the price. We went to Cafe' 1401 for breakfast one morning only to have an $85 bill for three. FOR BREAKFAST! Out the back of the hotel and to the right there is an excellent bakery that we went to for breakfast from then on. Neither is open for dinner. The Willard Room (Formal Dining) is open for dinner, but count on spending $75-$100 per head. The worst part of our stay was the AC/Heat Unit in our room. The thermostat must have been there for decoration, because no matter what temperature it is on, the system does what it wants to. At the beginning of our stay, our room was ICE cold. We called engineering and the sent somebody which climbed into the cieling and they made it extremely hot! We called again, and the sent someone but that did nothing. Finally after 7 calls, the temperature was normal. Overall, we had a plesant stay. I cant say to much because I got an excellent rate (Only $174 dollars per night!!) through the hotel itself.


from Transatlantic
Well! What can I say. After reading all the rave reviews about this hotel, I couldn't resist booking it! Everything about this hotel oozes quality, service and friendliness!
We all stayed at the hotel during the 4th of July weekend and had previously spent 7 nights in a Hilton in New York. Well what a difference! Our stay in the Willard was free of any problems with reservations unlike the Hilton where it took about 4 days to sort out problems which should never have arisen! Anyway, back to the Willard...
We pulled up outside the hotel and immediately, the doors were opened by the bell men. They would not let us touch our luggage... they insisted on carrying it into the hotel and lobby and later bringing it to our room. What hits you as you enter the lobby of the hotel, is the beautiful smell of fresh flowers and it is impossible to miss the magnificent flower arrangments present in the lobby. In fact, every day we noticed someone maintaining the arrangments and it is small points like this that make this hotel stand out from any others I've stayed at! The staff at check-in were very friendly and really made us feel welcome. We arrived in our rooms and had our luggage delivered. About 10 minutes later, the phone rang and a member of staff checked to make sure we had everything we needed! The room was equipped with everything you expect including bedroom slippers, bathrobes, walking/jogging maps and much more. However, the one thing that we missed were in-room tea-coffee facilities. Being from Ireland, there is nothing we appreciate more than a good cup of tea!! Apart from this minor point, everything in the room was presented beautifully. More importantly, everything was so clean!! All facilities in the gorgeous bathroom were in perfect working order and the shower was great for a back massage first thing in the morning or in the evenings after a lot of sightseeing!!
As for the location, it must be one of the best in the world. It is situated right beside the White House and all the major monuments such as the Washington Monument, the Lincoln Memorial and Capitol Hill. The close proximity to these sites means that after seeing them during the day, it takes no effort or cost to dander out of the hotel and witness these sights illuminated at night! (highly recommended!) And indeed, the location was perfect for the July 4th fireworks!
When we arrived into our rooms in the evening, some lamps were on, the radio was on softly in the background, the sheets were turned down and chocolates lay on the bed. This just took our breath away. The service is provided free of charge and does not even need to be specially requested.
The beds were lovely and soft and the moment our heads hit the pillows, we were all out for the count!
As it was our first time in Washington, the concierge proved extremely useful for planning tours, restaurants and taxis to the airport. It took us by surprise when the concierge actually remembered us each time and was able to recall our room number without our input!! It was also lovely when the bell men acknowledged us as we walked in and out of the hotel and were able to talk to us as if they knew us.
I believe that the service in this hotel will pleasantly surprise you - all the staff make you feel so welcome and at home and cannot do enough for you! The hotel was a great advertisement for the Intercontinental chain of hotels and Intercontinental will certainly be our first choice in the future no matter where our destination! Thank You!

Will have to give a second try

from two2go
My husband and I stayed at the Willard during the July 4th celebrations. When we initially checked in I asked the clerk were we going to be put in a closet because I was using a discount. She assured me that this would not be the case. When we got to the room in the closet we went. We were in the lesser of connecting rooms which only had a port hole for light. The housekeeping never vacuumed our dark room. We were overcharged for parking and for refreshments we had not consumed. I must say even with these quirks the staff we encountered were most pleasant. We expected more because of all the rave reviews on trip advisor and the hotel's reputation. We will have to give the Willard another try on a off holiday and without using a discount.

The Willard, July 4 and Fireworks - Super Weekend!

from rhsen814
The very rainy July 4th weekend at the Willard was wonderful. We used the Great Generations special rate ($19.45 for a second night or second room) and were upgraded to a junior suite overlooking Pennsylvania Ave and part of the Washington Monument. We saw the (soggy) July 4 fireworks from our window with the TV showing the same scenes behind us. Evoking the "Grand Hotels" era, the lobby was ornate, but not gaudy, sweetly smelling of multiple fresh flowers; even orchids by the elevator. The large marble bathrooms had every amenity, lighted magnifying mirror, and lots of hot water from a strong showerhead; topped off by more orchids. Our 2-room suite included a HUGE, SOFT king bed amd 4 large feather pillows, and service three times a day. Our waiter even remembered our order the second breakfast (included in our rate). I'd give it 10, but this site only goes up to FIVE BIG STARS!!!

True comfort

from Gloucs
Comfort all the way at this Inter-Continental hotel. Courteous staff, very good restaurants and great location for sightseeing the nation's capital. Don't miss the illuminated sights at night tour. My sister and I had a most comfortable night at the Willard - only wish we could have stayed longer.

Thank you.. Really wonderful..

from The-Stewarts17
We had three wonderful nights at the Willard Hotel 28th - 30th March 2004. Every effort to please us and make our stay welcome was made. The rooms were comfortable and clean and the decor in the Lobby area was lush and opulent. Thank you to all the staff who made our stay so special and memorable. The Stewarts.....

Willard lived up to all its previous reviews

from StaciNewCanaan_CT
My family and I had two connecting rooms at the Willard for 8 nights in March. The hotel lobby was opulent, the service all-around impeccable, and the accommodations superb. The beds were comfortable, rooms very clean, fresh fruit and water delivered to the rooms on some days, and lots of space in the rooms allowed us to really feel at home. Housekeeping staff was fantastic. The food in the hotel was a bit too expensive for us. We mainly ate at (or brought in) food from the Corner Bakery across the Street on F. The location of the Willard was perfect too. We walked to most of the main attractions. Otherwise the Metro Center stop is just two blocks away. The hotel lived up to all of the previous reviewers raves.

Cherry Blossom Festival

from A TripAdvisor Member
We stayed at the Willard over the recent Cherry Blossom Fesitval weekend. The Hotel is nice, not wonderful. The location is wonderful - only two blocks from the White House. Apparently their computers went down after we registered and they were confused about what room number we were in. Originally they had put us in a smoking room, when we requested a nonsmoking room. They did make up for it very nicely by giving us a free breakfast for 4 in their 5 star diniing room. We were happy with that.

Top Local Tips for Washington DC

Use your concierge! The concierge desk at the Willard was always staffed with people who were able to make me feel like my problem was their problem (and this in the face of multi-tasking with the phone ). They were able to get fast dinner reservations at a near-by popular bistro within minutes and were too happy to look up alternative routes when some of my event guests got stuck in a traffic jam.

Museums Museum of American Indian was great for kids. Spy Museum takes reservations over the internet -- a must.

Bathroom Ratings Before you go to any establishment please check to see what condition the bathrooms are in; as a woman with young children I have become much more consciousof them. Believe me, I have stopped going to certain places after doing a review. THE LAVATORY LADY ON BLOGSPOT


Other names for Willard Inter Continental Hotel

  • intercontinental washington dc
  • intercontinental hotel washington dc
  • Address: 1401 Pennsylvania Avenue NW - Washington DC - District of Columbia - 20004-1010 - United States
Travel Library Traveller Rating?

See All 484 reviews

Review this Hotel
Candid Traveller Photos
  •  Loading Image...
  •  Loading Image...
  •  Loading Image...
  •  Loading Image...

Hotels Near Willard Inter Continental Hotel