Washington Plaza Hotel

, Washington DC, United States
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Washington Plaza Hotel

, Washington DC
2 star

Rooms: 340

10 Thomas Circle NW - Washington DC - District of Columbia - 20005 - United States 202 842 1300
722 Traveller

Reviews - Washington Plaza Hotel

Historical Traveller Reviews of Washington Plaza Hotel

t hate it

from A TripAdvisor Member
I booked my reservations BEFORE reading the reviews and got really worried. But it really wasn't so bad! Yes, the hotel has seen its better days--dingy does describe the room decor. Beware also of MASSIVE construction in the lot next door to the hotel. It didn't bother us too much because we were gone during most of the days--you definitely can't sleep in. However, it is very close to all of the sights in D.C. The hotel staff was very friendly and helpful. Despite reviews to the contrary, the pool was just fine. Great after a long day of sightseeing. I traveled with two kids and it suited our needs just fine. It was clean and comfortable, a decent price, and convenient distance from EVERYTHING you'd want to see while there.

God, this place was gross, and the customer service bit

from A TripAdvisor Member
O.K., first impressions are important. As soon as we walked in the place, it reaked (of mildew I think). I don't know how to describe the wallpaper, only that when I saw it, I knew it wasn't going to be even the three stars that it promised on Orbitz. That was the lobby. The room, on the other hand, smelled like paint and p*ss. You'd think they would have left the window oen if they had just painted. The bar was the only redeeming part of the place. The customer service was horrendous!! My husband needed to make a call. It was 11:00 and he was trying to call long distance. He couldn't get the call to go through, so he called the front desk. The lady told him that she was "too busy" and to come down in an hour. An HOUR!! So, he ignored her and went down right away. No one was around, so it's hard to see why she was "busy". She tried to ignore him, and then when he wouldn't leave she told him about a pay phone down the street!!!! O.K., let me paint a picture for you here, Washington D.C., 11:00 at night. Yeah, right!! He finally got the supervisor, and it took him a few seconds to punch some code in. I might complain to a manager if I don't like a place, but I have never rated hotels before. After this experience, I felt a need to spread the word.

Pass on this one

from ResortSpaLady
I stayed at this hotel with a group of folks for a convention and none would return. Everyone changed rooms but there was still problems. Fresh coat of paint and new carpet just seemed to be a cover for something dark and dirty lurking below. The hotel bar/lounge was the best part (we had to drink before we could subject ourselves to the rooms) but very pricey. Found out way too much from the locals about what goes on in this lounge!! I would recommend that you check out a kimpton group hotel fairly close...the hotel rouge!! One of the best!!

Good Value for a World Class City

from HotelKing
My rate was $119.00 by booking directly via the web, during the 4th of July weekend. Other hotels wer $180 and up.
The rate alone usually defines the quality of hotel.

The property has a fun lobby, bar, and great pool. The rooms are clean but dated. What do you expect for only $119.00!

If your looking for a value hotel that is walking distance to many areas, go for it. If your a traveler that is looking for luxury and to be pampered keep shopping.

The pool scene on the weekend if very fun...DJ..hip crowd which caters to the locals...mix of straight and gay...very NYC..

Glorified Motel 6

from A TripAdvisor Member
I can certainly understand why the reviews for this hotel are what they are. I only wish I had read them before my visit to DC. Also, I noticed the rating of the hotel was two and a half stars. I should have looked at that as well. I am a travel agent, and was told this is where we needed to stay because it had a great pool. It does have a nice pool, but it is nothing like what is described on their website. The description they give is "beautifully landscaped outdoor pool." They have planters approximately 6'X6' with bamboo growing in them, that's it. I don't find bamboo beautiful. You can not take your own drinks to the pool area, you have to buy theirs. Most hotels I've visited you can take your own ice chest to the pool area. As an adult, you know not to take glass containers, but you can take your own beverages. Not here, you have to pay $4 for beer and $8 for mixed drinks. I visited Le Pavillon Hotel in New Orleans last year. It is a five star property with a roof-top pool and hot tub. You can take your own drinks to their pool, and the room rates are lower as well. Upon check in the young lady at the desk stated we had a room with one bed. I advised her I made it clear to John when I made the reservation I needed two beds. The on duty manager, Mohammed stepped in. He was somewhat snippy and stated the room wasn't booked by John. I advised him I was aware of that, I was the travel agent and booked the room myself. I later called in and spoke with John to see if there were any travel agent rates available. At that time I advised I needed a room with two beds. I ask Mohammed, "How do you think I got the travel agent rate, and know the name John if I didn't talk to him?" We were put in the only room they had with two beds. It was a handicapped room, which didn't matter. However, it was a shower that you can roll a wheelchair into. There is a drain just outside the shower in the case water get outside the shower curtain. Trust me it does, and it goes completely around the outside drain all the way over to the door to the carpet. Not wanting to complain, we mopped it up with used towels. On the second day we called the front desk to report the A/C wasn't working. The lady that answered ask, "Is this the first time you have reported this?" What kind of question is that? Do you have to report things twice in order to get it fixed, good grief. Later that night I called and spoke with Mohammad. He was completely apologetic and moved us to a new room, stating he was putting us in the system as VIP's. The room was spacious, nicer, but still "old" conditions. I talked to the assistant general manager the next morning, Jeff. He was apologetic as well and agreed we should not have had the problems we had. He agreed the question that was asked about reporting the A/C twice was uncalled for. He agreed that Mohammad's attitude upon check in was uncalled for. I advised him that I had forgotten my key the day before when I had went to the pool. Clinton at the front desk advised I would have to be escorted to my room being my ID was in the room. I agree with that policy, however, I should not have had to wait 20 minutes for someone in maintenance to arrive. I suggested to Jeff they should ask for a "password" upon check-in. I gave him the example of asking for your mother's maiden name. That way if you forget your key, if you can verify the "password" on the account they could issue a key with no wait. Not to mention they wouldn't have to pay maintenance to escort, when they have air conditioning to fix. Also, they didn't advise once they gave me the new key, it cancelled out all your old keys. We found that out after returning at 2AM and couldn't get in the room. All in all, this hotel sucks. The staff isn't friendly, the hotel needs a major multi-million dollar renovation. They have started, out of nine floors, the third floor had been renovated. That is the floor we were on first. The room had no pictures on the walls, and only one mirror, in the bathroom. I advised Jeff if the rooms weren't completed, they shouldn't be rented. Hotel Helix, Wyndham and Residence Inn are within sight/walking distance from The Washington Plaza. They are all better hotels (3-star) and in most cases lower rates. Don't let the word "plaza" fool you. The Washington Plaza hotel is not the place you want to stay. You can get better accommodations on the subway.

A pleasant stay

from A TripAdvisor Member
Stayed at this hotel for a couple of days in June and can't understand why it has previously received poor reviews.
I found it reasonably priced, clean and comfortable, with helpful staff at the front desk
My room was quiet at night with no noticeable noise from the corridors or street traffic and the location was good for going on sight-seeing trips.
All in all a hotel I would be quite happy to return to.

2* hotel pretending to be 3*

from johnrutter
Everything about this hotel is cheap looking. from the threadbare carpet to the utilitarian furniture. Ive seen Days Inn rooms better than this. I was there this weekend and they dont even have the a/c turned on. They said to just open the windows since its cold enough outside. Housekeeping is very good though. they give you lots of towels and other amenities. with coffeemaker, iron, hairdryer. the tv is a tiny 13-inch. As long as you go in expecting econolodge quality you are ok.

Would not stay here again

from A TripAdvisor Member
I spent 5 nights at the Washington Plaza on a business trip in early March. My first room was on the back side of the building on the 7th floor. The view from my window looked like a dump. The paint was peeling from the window wall area and from the ceiling over the shower.
The soap holder in the shower was rusted and my carpet under the desk was absolutely soaking wet. I called the front desk after spending one night in this room to request a change and I was immediately moved to the front side of the hotel and in a better condition room on the 5th floor. This room was acceptable, but nothing great. I had to pay $129 a night for this room in March when even the pool was not available for use. My rate did include a buffet breakfast which was pretty good, but lacked variety for 5 days. Some of the elevators were not in working order. 2 mixed drinks from the lounge came to almost $20. The parking garage is also a problem. You have to wait for an attendant to open a gate to let you in and let you out and they are never paying attention.
Everyone had to sit and honk their horn several times to get the attention of the attendant. Even at midnight I was awakened by a horn honking 5 times trying to get out of the garage. Most nights I was awakened by sirens. The front side of the hotel does have a better view, it looks like the pool is pretty nice, and the staff was very friendly about changing my room. It appears that the rooms on the front side of the hotel have been re-painted and some have been re-carpeted.
I would not stay here again for any reason, but some of the rooms are ok if you get a great price and you are willing to take a chance on what you get.


from LynnYork
Stayed at the Washington Plaza in early March 2004, the hotel was functional and clean, the staff where helpful and the restaurant good.
The hotel was within walking of the National Mall, but not close to many restaurants. The swimming pool would be a great advantage in the summer

Horrible place to stay

from A TripAdvisor Member
This hotel was THE WORST place I have ever stayed at. When I checked in, I was not informed of construction that was occuring on either the floor above or below. It continued throughout our check in day and was the first thing that woke me up the next morning. When discussing it over with TUDOR, one of the managers, he simply put the blame on me saying that I should have known and requested a different room. He started arguing with me and insisting that it was not the hotel's fault. Also, the service was slow. The staff was unhelpful and lazy, unwilling to assist other customers that I noticed asking for their bags. All that TUDOR cared about was sucking up to this older looking corporate gentleman who could have cared less about the hotel.
Obviously the business was SMART ENOUGH to know that The Washington Plaza Hotel is THE WORST HOTEL EVER and that he would never stay there or hold events there again! Hopefully you're smart enough to not choose this hotel.

Top Local Tips for Washington DC

washington monument If you go to the washington monument go and get a ticket well in advance and they have metel detecters there so dont were anything metal

Museum of the American Indian The Museum of the American Indian located in downtown D.C. has one of the best cafeterias I have ever tried. It offers a large choice of authentic native food that you wouldn't find elsewhere. A real experience!

Careful with the pricing Taxis in DC don't use meters and charge large extra fees per person. Be prepared to pay 15 USD or more for a few mile drive. If you can walk, it's a great city to walk through and see sights!


Other names for Washington Plaza Hotel

  • washington plaza hotel
  • washington plaza dc
  • washington plaza
  • Address: 10 Thomas Circle NW - Washington DC - District of Columbia - 20005 - United States
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