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Star Rating:
 |
| No. of Rooms:
384 |
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| Phone:
202 484 1000 |
Fax:
202 646 4456 |
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| Total of 3 reviews |
Showing listings from 1 to 3 |
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| Submission date: 2006-07-06 - Date of Stay: July 2006 |
| Submitted by: Kelley - From: United States |
| Type of Traveller: Young & Single - Age Group: 26 - 30 |
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| Abhorrible |
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I planned our fourth of July trip 6 months in advance, via Priceline. I called several times to make sure that my 60+ year old mother and I would have two single beds and each time the customer service rep would reply, "Of course, Miss XYZ. I have two single beds reserved for you. Upon arrival, I expected a smooth check in. I was unpleasantly surprised at the treatment my mother and I received. I was told that we were being put in a room with a single and a fold out sofa. I certainly was not going to put my mother on a fold out and when I explained that we had called several times to confirm our two singles room and that that is what we were going to need, the customer service rep very aggressively said, "NO". After a half an hour of arguing with this man, I called Priceline. They were very nice and promptly called the front desk. They were able to make no headway, either. They said that for an extra $50 a night that we could get what we had originally been promised or we could go to a... Read more |
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1 out of 1 readers found this review helpful |
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| Submission date: 2006-02-27 - Date of Stay: February 2006 |
| Submitted by: Amanda - From: United States |
| Type of Traveller: Adventurer - Age Group: 18 - 25 |
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| Don't Stay There! |
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The roll-away bed was highly uncomfortable. They put me in a room that had duct tape on the windows. I was freezing to death and the thin blankets did not help. |
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4 out of 4 readers found this review helpful |
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| Submission date: 2005-06-02 - Date of Stay: July 2004 |
| Submitted by: Lori Gerzina - From: United States |
| Type of Traveller: Business Traveller - Age Group: 41 - 50 |
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| Not what I expected |
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The conference I attended used Hotels.com for booking; Loews was an alternate space when the conference hotel filled. I was given a reception-type room - with a dining and sitting area, but no bedroom. Not only was the roll-away bed uncomfortable, but the living room furniture was dirty, making for an uncomfortable stay. The hotel was not able to move me to a standard room. |
| Was this review helpful? Yes - No |
7 out of 7 readers found this review helpful |
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