Hyatt Regency Washington Hotel

, Washington DC, United States
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Hyatt Regency Washington Hotel

, Washington DC
3 star

Rooms: 834

400 400 New Jersey Avenue, NW - Washington DC - District of Columbia - 20001 - United States 202 737 1234
683 Traveller

Reviews - Hyatt Regency Washington Hotel

Historical Traveller Reviews of Hyatt Regency Washington Hotel

Great location!

from jmbrph
Just returned from a great week in DC. Stayed at the Hyatt Regency on Capitol Hill. The location is the greatest; 2 blocks from Union Station & also from the Capitol. Remodel rooms are nice, clean, well decorated but missed a bathroom vanity & wished there was another vanity outside the bathroom.
You must pay to use the adjacent pool/fitness. Didn't like having to pay to use the in-room phone, either. Eating there is very expensive. Staff was very friendly & helpful. Use the Metro to go everywhere....HAVE FUN!!!

very nice remodel

from elock
very nice hotel. We stayed in one of the remodeled rooms, and it is one of the nicest standard rooms I've stayed in. I've stayed in a lot of hotels. I could tell we were the first persons to stay in the room since the room had been remodeled. The front desk personnel were very polite and so were the bellhop people. The lobby looks as if it has been remodel to and is very nice looking. I didn't use room service but I took a look at the menu and the prices are ridiculously high I still think some of those prices had to be a joke. I got a great rate for my stay, $50.00 dollars but then again I went on priceline for the room. The gift shop is nice to. Very big for a hotel gift shop these days. You don't see gift shops that big now a days. I don't know how the old rooms look but if they are still remodeling when you check in ask for a new room. They are beautifully decorated.

Great Capital Location

from dayon
We just returned from the Hyatt Regency on Capital Hill. Location was perfect!! The best thing was--we arrived at the hotel at 8:00am (Red Eye from SFO). They let us check in without even a question (We were so tired I was going to pay for the extra night if needed) The hotel itself is outdated, but our room had been recently remodeled, so that was nice. The beds were very comfortable--pillow top, down comforter, nice pillows. Everything is covered in white sheets, which is nice, because they clean the duvet covers after each guest. The firehouse is accross the street, but that did not bother us much. Bell desk staff very nice, the coffee at perks in the morning was very good. Did not get a chance to use pool, however the facility did look very clean. Overall very satisfactory stay, our rate was $86 per night and you can't beat that.

convenient but tacky

from happycamperNewYork
I stay here simply because I can walk to and from Union Station. The ladies locker room is disgusting and I am not sure if the pool had been cleaned recently. If you want to swim laps, don't pay the pool surcharge until you see how many kids are horsing around. The food is toxic and expensive.

Ok but expensive - pay extra for the suite

from A TripAdvisor Member
The good news: It's only 2 blocks from the Capital and the Mall, 4 blocks from Union Station.

The bad news: Even though we are Hyatt Gold Passport holders we were told that that area was under renovation. The book in the rooms say that Gold Passport members get free access to the gym but were told no, we would have to pay. There's NO outside pool and the inside pool you have to pay to use. I know hotel food is expensive but their prices are soooo high. $14.50 for an egg sandwich? No way. The coffee shop Perks was open at random times. Didn't get my latte some days. We upgraded to a 1 bedroom suite for an extra $50 a night. Totally worth it. Nearly 3 times as big as the regular room.

There aren't many restaurants nearby and that was the biggest inconvenience to me. After a long day at a conference food was a problem. Some homeless but not a big deal.

Try to get a room that is NOT at the front of the hotel as there is a fire station right across the street. I thought it was cute at first but DC must have more emergency calls than any place on earth. Seems like sirens were going off constantly. Our hotel was evacuated 3 times in a week for no apparent reason.

Not remotely soundproof. We were on the top floor, 11th, and sounded like every truck that went by was right outside our window. I actually had to use earplugs to go to sleep.

Clean but not what you would think of as Hyatt quality.

The Hyatt charges you for EVERYTHING!!

from pilarkitty
I think this place takes advantage of business travelers with expense accounts. It was nice, but I really felt like they were nickel and diming its guests. Parking (valet only) was $30/night, continental breakfast was $13. (Our breakfast was complimentary with our AAA rate, but we were charged an additional $3 b/c we took warm food) Internet access was expensive and I think you had to pay for the pool and fitness center. Late check-in was trouble free. I stayed at the Wyndham on M St on my previous trip to DC and I thought it was much nicer than the Hyatt and a lot cheaper.

Needs some help, but has positives...

from A TripAdvisor Member
At checkout, the front desk staff said the hotel is about to begin a facelift and update--it needs it. The most challenging issue is the elevators during convention events: you may have to wait 10-15 minutes to get on one. In addition, the facilities are a bit dated and showing wear and tear, although it is very clean overall.

This is a standard Hyatt business and convention type hotel, although its location has advantages. The U.S. Capitol Building is two blocks away and you get a stunning look at it every time you exit the hotel, as well as from some hotel rooms. The area is safe, but there is a homeless shelter a block away and you'll likely encounter friendly panhandlers when walking about. The area is well lit and there are police in evidence, so I wouldn't be too put off by that. Union Station is four blocks away, a short walk or cab ride for people arriving by train, and the Washington Metro station is right there providing cheap, convenient access to all of the District. The Smithsonian and museums are within five to six blocks, a nice walk for those in good health and a short cab ride for those who can't manage.

The rooms, food service, restaurants and amenities are fine, nothing special, except for the rooftop restaurant which is a bit pricy but has a fabulous view of the Capitol. I asked for a room away from the elevators and got one immediately opening on to the elevator waiting area (remember the slow elevators mentioned above; this means mobs of people just outside your door), but the hotel was very busy, the room was otherwise nice, and I did not hear hardly any hallway noise when I was in my room.

There are several restaurants within several blocks, although not as many available as downtown. I had good meals at Bistro Bis (French) and The Dubliner, both within two blocks.

Summary: Very average, needs an update (coming soon), good location for those wanting access to the Capitol Building and Senate/House office buildings plus eastern end of the mall, close to DC Metro

This is a GREAT hotel for less than $100/night

from vegaslover73
This is a GREAT hotel for less than $100/night, but be ready for RUDE staff at the front desk and a terrible lack of attention to detail. I just returned from a two-night stay at $225/night and I can tell you that is was a total rip-off.

My room was not cleaned and I had to beg to have half of one night's rate removed from the bill. All in all, a great PL value, but don't pay anything close to the rack rate unless you're expensing it.

Expected better, but met our needs

from ati2d
We stayed at this Hyatt from 12/26-12/31/03. The staff was very nice & efficient when we checked in. We requested a room with a view, but were told that there are no rooms with a view because no building in DC can be taller than the Capital. So our room faced a side-street & building next door. The room was an average hotel room. It could use some touch up paint & a new mattress. (But no bugs or bad smells like previous guests posted.) We put the "do not disturb" sign on the door every night, so we weren't awakend in the morning. We received our newspaper every morning. They offered turn-down service every night with chocolate pieces. The bathroom was clean & well stocked. We booked this room on priceline & didn't find out until after the fact that there was a $26 a day charge for valet parking, which increased the price of the room considerably. I'm glad we didn't pay any more for the room than we did. The lobby was very nice. We ate dinner in the lobby restaurant one evening, only because we were too tired to go anywhere else. The food was average & too expensive for what they serve. Two mornings we bought some coffee, yogurt, pastries, and a banana from the little snack bar in the lobby which ended up costing almost $20. I guess we weren't expecting everything to be so over-priced. There was an extra charge if you wanted to use the Sports Center & pool. The location was good for the sightseeing that we were there for. We were out most of the day & used the room to watch TV at night & sleep. Basically, the room met our needs.

horrid New Years

from A TripAdvisor Member
We attended a new years party that was put on by a different company but used the catering services of the hotel in which we stayed, the Hyatt Regency Capitol Hill. The Service provided by the hotel was horrible. I can not believe that the hotel agreed to host a new year's eve party with 3,000 people in attendance. It took over an hour to get from our room (7th floor) to the lobby. We finally used several sets of stairs and the employee entrance to get to the street (thank God there was no fire or emergency!). When we got to the party that the hotel was catering, half the bars promised were non existant. We waited in a very long line for a drink for almost two hours and never got one. The food that they had set up to feed 3,000 people consisted of a 10 foot long table being served from one side only. Finally, the following day it took us TWO HOURS to get our car out of vallet parking. We almost missed our flight home. NEVER AGAIN. NEVER will I stay at this hotel again. To boot, the food in the hotel is extremely expensive and not very good. Go to Hawaii people, it's cheaper than this hotel!

Top Local Tips for Washington DC

Eating Found a place called Capital City Brewing, had microbrews, ws very good, good portions and a really really good price,with good children's menu. There are 2 locations.

Great Metro Get the weekly pass for $22. Washington's metro is easy to use and you can get just about everywhere on it. For an extra .35 each way, you show your metro pass to the Circulator bus driver and that will get you to Georgetown. I think it was an extra .50 to get to Mt. Vernon. Oh, and a dollar for the bus out there. Taking luggage on the metro can be done but, if I was doing it again, would probably pay extra $15 and take the shuttle instead. Difficult to get big bags through the turnstyles and up and down escalators.

Everything is further than it looks And the wind will make any day where there is rain or snow a horribly miserable experience.


Other names for Hyatt Regency Washington Hotel

  • washington dc hyatt regency
  • washington dc hyatt
  • hyatt washington dc
  • Address: 400 400 New Jersey Avenue, NW - Washington DC - District of Columbia - 20001 - United States
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