Doubletree Hotel

, Washington DC, United States
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Doubletree Hotel

, Washington DC
4 star

Rooms: 220

1515 Rhode Island Avenue - Washington DC - District of Columbia - 20005 - United States Hotel Website | 202 232 7000
248 Traveller

Reviews - Doubletree Hotel

Historical Traveller Reviews of Doubletree Hotel

Find Another Hotel - Take your own AC

from A TripAdvisor Member
The hotel is not very clean or inviting. There was lots of trash underneath the bedsheets and around the furniture. Either the cleaning staff doesn't care, are not being checked on, or simply don't care. The staff people were okay, but there was one customer ahead of us during checkout that was letting them have it. I'm not sure whose fault it was, but they didn't seem interested in trying to resolve the customer's problem. The hotel room was quite stuffy and hot - despite trying to get the AC to cool. The representative said we should have called - this was like 1:00 a.m.?? What could they have done? My gut says they already knew this and simply have not bothered to fix the problem. Since it was a centralized unit, I think other customers would have had the same problem.

The got the hotel via priceline and there are much better hotels out there at a better price. I would recommend the Hilton Garden in Washington DC. - was about $30.00 a night cheaper than this one. Fortunately, we only booked this room for one night.

We also reserved a roll away bed, but when we got there they said they didn't have any.

Great Hotel! Be careful of online booking, though!

from littlegirltree
Booked reservations for a Sat stay. Booked reservations the night before on the hotel's website and rec'd confirmation #. Arrived at the hotel and was told that we had no reservation booked. Luckily, we brought the confirmation code printout and we were given a room. The reception clerk stated that the same thing had happened the day before and that the info is not automatically updated in their systems, so you maye need to call to confirm (reservation lines are not 24 hours though...).

My husband and I were given a room meant for 1 guest, which meant it was a bit small and only came equipped w/ 1 robe, but otherwise wwere bathand body works - nice! We had a view of the square, but other than the homeless guys napping on the benches in the square & the hotel's valet's, not much to look at. Not many restaruants nearby worth venturing out for, most places close early or are bad chain retaurants. Nonetheless, it was a wonderful room for an incredible rate. The staff were very helpful and accomodating. Made our trip very pleasurable! (^_^)

Be Nice to the Front Desk Agent!!

from A TripAdvisor Member
Before I begin my review, I want to say that this hotel's service and facilities were MUCH nicer than One Washington Circle, where I had stayed for two days before arriving at this hotel. The decor of the Washington Terrace Hotel is much nicer and the staff is friendlier and more helpful.

When I first arrived at the hotel, the bellmen were slow to help us with our bags, by the time he came out of the lobby, we were already at the door. Right inside another woman was loudly complaining that she had stayed at very nice hotels before and that this hotel's concierge was the worst she had ever encountered. Not a very good first impression! However, I had no problems with the concierge when I asked the to help me find a restaurant I wanted to go to for lunch.

I came back to check in and the only front desk agent on duty was on the phone. I waited patiently then remarked that it must be difficult to both answer phones and serve at the person checking guests into the hotel. (I sympathize with hotel employees since I am a student in hotel administration and have worked in line level positions as well) He agreed and then proceeded to look up my reservation. The Deluxe King room I had requested was unavailable, and he asked if I would mind a stand-up shower. I wasn't sure what he meant, I thought he meant a room with shower stall only. I asked if I could switch rooms the next day if unhappy and he said with a wink that of course I could, but I wouldn't want to since it was a very nice room.

Turns out he had upgraded us to a suite with a full living room with pull-out couch, two televisions, marble wetbar, HUGE bathroom with marble flooring, a beautiful shower curtain, and well lit bathroom counter area. According to the hotel website I thought all the beds were Tempur-Pedic, this bed was not, but had a very comfortable pillow top mattress and tons of pillows.

Housekeeping did a great job, everything looked great. I really liked the small details like the Bath & Body Works products in the bathroom and how the housekeeping arranged a small fan on the edge of the bathtub.

My only complaint is that this room was right next to the elevator (probably because it is handicapped accessible) and if you were sitting in the living room you could hear the faint "ding" noise made when people using the elevator arrived at the floor.

Would stay here again, but would bring a lighted mirror

from Tee726
I spend three days, two nights at this hotel in order to attend a conference. I found the staff friendly, helpful but not overbearing, which was great. Upon arrival at noon I requested an early check-in and was asked if I then minded a room with double beds instead of the king ( paid for through an Expedia combo with airfare) in order to be accomodated. The room was fine and it was on the 7th floor to minimize street noise, according to the staff. Yes, the walls are thin and the first night I was a little startled by the ice machine noise, until I realized what it was, and it ceased at a reasonable hour. The bed was exceptionally comfortable , towels nice and fluffy though as mentioned by other reviews the bathroom is small. My only real complaints have to do with room service and poor lighting. I was called twice to verify ? dining service orders. ( they couldn't read my handwriting ? duh, it's a checklist.) Then my dinner order arrived late and cold. and I was awakened to verify that I only wanted cereal and milk for breakfast ?? Needless to say, on my third day I did not order any room service. Also the room lighting, three lamps with very low wattage in all and in the bath and hall. The lighting was too low for any type of work, reading etc. Lighting was so poor that I had significant difficulty applying make-up despite a full sized mirror in the hall and large over vanity mirror in the bath. I guess they forgot that for business or pleasure travel, women require good lighting. So yes I'd stay here again, but will bring a lighted mirror and NEVER order room service.

Best bed ever

from MonsterBite
The first thing I noticed upon arriving in a cab was the indifferent if not passive aggressive. Once seeing that I was physically capable of handling my own bag, he turned his back and never acknowledged me. However, all that changed immediately at the desk. All desk staff were friendly and helpful. very professional. The room was small, stylish and clean. Attention to design and function. I also appreciate the wifi capability. The bathroom also small is adequate for one and well appointed. great soaps and shampoos. The breakfast was good if not slightly above average.
The bed was incredible. Clearly new. One of those Sealy Gel beds. We slept incredible well. Though the walls are thin and people unwittingly slam their doors...a lot.

Great location. Walk to Mall and Dupont Station. There is a great wifi (free0 cafe on 17th st at R called Steam. Arab owned and operated. Very friendly guys. And they serve light food late (midnight/1am)

I would definitely stay here again. Very worth the money paid ($125/night).

Good and bad things

from M2inApril
I just stayed at the Washington Terrace for 4 nights. I was well received by the front desk staff and put in a small, clean room with a king-size bed on the fourth floor. There was not much view to speak of. The room had been updated with modern fixtures, the bed was comfortable, and the bathroom was very small, but clean. There is wireless internet provided for a fee of $13/day. My room cost $189. Location was great, within walking distance to DuPont Circle. Unfortunately, the first night was a disaster due to some disrespectful guests staying on my floor. They were very loud in the hallway, going back and forth among their rooms at 1:30am. The hotel has very thin walls and doors that slam unless you are careful about shutting them. I called the front desk to complain twice and nothing was done. The next day, after some more complaining, I was upgraded to a suite for my troubles. The suite was beautiful and huge! The housekeeping and turn down services were great. AJ, a front desk clerk, as well as the others were friendly and pleasant all the time. The bar is a fun place to hang out after work. The workout room is tiny with cardio machines, free weights, and nautilis. Fortunately, it was virtually empty every time I went. Valet parking overnight was $29.12, including tax! I wouldn't go rushing back to this hotel, but I would feel comfortable staying there.

Nice Hotel.

from A TripAdvisor Member
I stayed here for one night. The room was clean and well furnished. The bed was very comfortable (may be too soft for some). The front desk was pleasant and efficient. Overall, no problems. My one minor complaint is the thin walls. I could here the people in the next room. I paid $99 + tax for a king bed room.

Nice Hotel, Pleasant Staff.

from A TripAdvisor Member
I recently stayed at the Washington Terrace Hotel for two nights and was pleasantly surprised. The small but nicely appointed room was stylish, clean, quiet and comfortable. The staff was friendly and accommodating. The lounge is great for people-watching or debating politics with friends. The restaurant is superb. I travel a lot for both business and pleasure and would definitely stay here again.

Enjoyed my stay at the Washington Terrace

from MarlaD521
After reading the posting of another reviewer, I was a little taken aback. I totally believe their review, but nothing like that happened to me. It sounds like there are definitely some inconsistencies in the hotel's service. Anyway, here is a summation of my 6-day stay.

I was in DC for a conference, and booked my hotel through Priceline and got a SUPER deal on this hotel for 6 nights (checked in Sunday 8/1.) I had a room on the 5th floor. When I checked in, I asked for a king size bed if possible, and I was accommodated cheerfully. Maybe that was the right thing to do...I figured that the nicer rooms would probably have king size beds. (just a theory.) So....the room was a bit on the small side, partially because the bed was large! But it was clean and had a very good size closet and armoire with drawers/TV. There was also a work area. The bathroom was VERY small, but clean and modern with beautiful ceramic tile and marble vanity. The towels were of excellent quality....I think they were on the "new" side. Very fluffy! The housekeeping was very good too. I came back from my workshop on Monday and the bathroom was tidied and my "stuff" was neatly laid out on a washcloth. There is also turndown service with chocolates. I requested wake up calls each morning, and there were no problems. If I were to get this hotel again through Priceline, it would be fine with me. It's a little bit of a walk to the McPherson metro, but nothing too bad. Also! Right around the corner from the hotel is a Whole Foods market. It was great for me because I was there by myself, and with this great supermarket around the corner, I could go there for dinner because they have seating for people to eat. It was just a nice feature because it saved me a lot of money eating at restaurants alone! There is also a CVS right there, and there are Starbucks on practically every corner (I am not exaggerating!) The criticisms: The desk staff was kind of unprofessional/new/inexperienced. My husband commented that when he called my room at night, the hotel operator couldn't speak English very well and he got the impression the hotel must be a disaster. I think that finding good help in the hotel business is tough, especially in cities like DC, where there is such a demand for help. On the whole, the staff certainly tried to please, were always friendly and always said hello/good morning/etc. I would stay there again, but would be sure to ask for a king size bed, just to be safe!

NEVER stay here

from A TripAdvisor Member
Where to begin? This was by far and away the worst experience I have ever had with a hotel. After arriving in our room, we noticed that the air conditioning was not working properly. Our bed was actually wet from the humidity in the room. After talking to the front desk staff multiple times, we finally found out from the housekeeping staff that the a/c was out in the entire building. When we went downstairs to inquire about the complementary breakfast promised during our reservation on their website (that we called to confirm) we were told that the reservation rate and conditions promised to us online was not what we were getting. Hours of fighting with the staff we finally got the manager who agreed to provide us with the conditions we were promised. However, when we returned to our room the a/c was still not working, even though the staff said it was fixed, and the room was a disgusting humid swamp. We immediately checked out only to have a cockroach cross our path in the lobby. It was the final straw! This hotel is a nightmare! Their website promises weekend packages during week nights, the front desk confirms this, and then the hotel does not provide. NEVER STAY HERE!!

Top Local Tips for Washington DC

book early book early as this busy city gets booked quickly and then prices jump

Metro Metro is a great way to get around the city. Park the car at the hotel and walk or use Metro.

Metro Definitely utilize the Metro while in DC. It was very easy and we thought that the price was not bad either. We paid $7 each for a day pass and used it multiple times a day. Stations were clean and we never once felt unsafe.

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Other names for Doubletree Hotel

  • washington dc doubletree
  • doubletree washington dc
  • Address: 1515 Rhode Island Avenue - Washington DC - District of Columbia - 20005 - United States
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