Doubletree Guest Suites DC Hotel, Washington DC
Reviews - Doubletree Guest Suites DC Hotel
Read 205 additional reviews of Doubletree Guest Suites DC Hotel at TripAdvisor.
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Historical Traveller Reviews of Doubletree Guest Suites DC Hotel
Big rooms, however...from ingleberg
Cons: So-so service, amenities lacking
My family stayed here 5 nights. We had one 2 bedroom suite and a standard double-bed suite. Both rooms were much larger than we expected, except for the small bathrooms. Clean and comfortable (the beds are especially good).
The location is very good, and we always felt safe. Usually quiet, other than the occasional siren. The Metro is about 1.5 blocks away, as is a small 7-11 store. There are a few restaurants nearby, but most are several blocks away. We never saw parking spots nearby, so count on paying the $25/day valet (plus $3 tax) if you have a car. Valet retrieval was very fast -- we always had our car within 5 minutes.
Service was inconsistent. The man who checked us in was unfriendly and did not bother to explain any amenities (breakfast, internet, etc). The other front desk staff was very pleasant and helpful, as were the doorman and valet staff. My mother, who called back room service for a missing item, was yelled at and told that she had ordered wrong (this was our only complaint when we checked out).
Breakfast is only available Saturday & Sunday. A small room on the first floor, with no seating, had coffee, juice, muffins, danishes and bananas. Very limited -- even Hampton Inns put this to shame. Gold and Diamond HHonors members receive complimentary breakfast room service: coffee, juice, and either muffins or pastries.
Their internet service was very flaky. It's $10/day for wireless -- no ethernet available. The signup instructions in the room are wrong (as I was later advised by the front desk). Over our 5-day stay I had to call their tech support number 4 times about login issues. Fortunately, the support department was always responsive and friendly. From what I could tell, the $10/day only lets you connect one computer.
The last item I'd like to mention may seem minor, but was a big annoyance: this 10-story building only has one ice machine. It was always out of ice. Absolutely ridiculous.
If we returned to DC, despite the issues above, we would probably stay here again. For a traveling family, a large comfortable room can make you ignore problems you might not otherwise.
Great for familyfrom A TripAdvisor Member
Nice hotel and location, but slow servicefrom termoo
We only had 4 towels for 5 people.
We only had 2 dinner plates in the kitchen, and one bathroom glass in the bathroom.
There was only one extra pillow for the sofabed. (We solved this by taking one from one of the beds--as they each had three)
We were given only one water bottle and two chocolates by the beds.
One bed had no mattress pad.
The remote control in the bedroom didn't work on the bedroom tv. (Both remotes worked fine on the living room one.)
No problem, I thought. We can get help with all of this. We called and requested more towels. We requested twice. Nothing. Finally we went downstairs to fetch them ourselves, along with more bathroom glasses and a new remote. The new remote didn't work, so we resigned ourselves to manual operation, since it was the weekend and the "mechanic" wasn't in.
I didn't realize the mattress pad problem until I was already in bed, so the next day I left a note (and a tip) for the maid, asking her to please put a mattress pad on the bed and to provide us with 5 towels. When we got back, there was a nicely made bed with no mattress pad, and four towels. We solved the towel problem by taking towels from the swimming pool area that afternoon when we went swimming. I called housekeeping about the mattress pad problem. She wasn't apologetic at all, and she asked if I wanted one. I said yes, they brought me one about an hour later and I had to unmake the bed and put it on.
The next day, we returned to the cleaned room to find three towels. Since we were preparing our own dinner, we also requested more plates. We requested three times, ended up eating off of tiny saucers, and finally received the towels and plates around 9:30 pm. They brought us extra towels, so I stashed some away in the drawers.
The next day, we had three towels again. Glad for the drawer stash!
The air conditioning system in the rooms was effective during the day, but the wall vent blew directly on the people sleeping in the bed nearby. The window opened, but had no screen. The bathroom was small, with the vanity, toilet and shower all in the same room. There was no exhaust fan, so it got pretty fogged up. Outside the bathroom was a very nice, large dressing area, where we were able to stash our suitcases.
The other downside to us was the pool closing at 8 pm. After a long, hot day of walking around, the kids really wanted to swim, and they only had one day where we were back in time.
I'm really easy-going when it comes to hotels, and most of this was humorous to me--to a point. I did get a bit annoyed as the problem seemed epidemic as our stay went on. It seemed to stem mainly from the housekeeping staff.
There were many upsides: location, decor, kitchen, very friendly front desk service and price. I would stay here again, but I'd check everything right away and remedy it before leaving the room.
Good Stay at Doubletree Guest Suitesfrom A TripAdvisor Member
Cons - uncomfortable sleeper sofa and small bathroom
I took my family along on a business trip to Washington in late May 2005. My primary needs were more space than a standard hotel room and close proximity to a Metro station. The Doubletree met both of these needs. The Foggy Bottom station is very convenient.
We had plenty of space for two small children (5 and 9) and three adults. Our room was on the 9th floor which is called an executive floor. We received complementary bottled water with the room. I am not sure what other differences there are between this floor and others. The room offered two queen beds in one room and a sleeper sofa in the living room. We had two television sets which kept the children happy. We had a kitchen but we did not use it. The room was recently renovated. Some rooms were still being renovated at the time of our stay but it was not an inconvenience. It was certainly nice enough for my family but nothing to really "wow" you. The sleeper sofa was very uncomfortable for an adult but a small child would probably be ok. The beds were comfortable. The bathroom was very small. Basically, only one person could be in it at a time. The hotel does have a wifi service but I did not use it. The pool was not in service. Although we were not interested in the pool, it would have been nice to walk out on the roof to see the view.
Georgetown and the Kennedy Center are close by. It is a long walk to the Lincoln memorial. If you have children or seniors with you, you will probably want to take a taxi to the Lincoln Memorial end of the Mall. The Foggy Bottom station gives you good access the other portions of the Mall. Adults will like the restuarants in Georgetown but my children liked Friday's which is in walking distance.
We paid $224 per night. Overall, I would recommend this hotel and I would stay here again.
Wonderful Place to Stay!from SuzanneTrumbullCT
The staff was welcoming and efficient, gave us directions and recommendations and topped that off with warm chocolate chip cookies upon arrival. We would not consider staying anywhere else and we are already planning a return trip!!!
Near the Kennedy Center and the Foggy Bottom Metrofrom awelch2000
Foggy Bottom location is quiet, though it pays to make sure that you’re not in a room that opens on the alley. Can be noisy with garbage trucks if you’re on a lower floor.
Other downsides? There are only a handful of restaurants within immediate walking distance and there is no room service. Getting in late, I ended up grabbing a snack that had to pass for “dinner” from the nearby 7-11! Guess that’s where the kitchen comes in! (Too bad the grocery store nearby had closed….) At least being a Doubletree, they gave me a tasty chocolate chip cookie when I checked in.
Also, no high-speed internet and no athletic facilities. When I asked, they said there is a deal where you can use the gym at the nearby Watergate Hotel for a nominal fee.
Great location and stafffrom dragoms
One other nice feature of the area is that the Metro system has small buses that take you to Georgetown since no subway goes to Georgetown. You can walk to Georgetown but after walking from site to site all day we were tired and enjoyed taking the bus to get to Georgetown. We tried Sequoia for dinner one night and it was excellent. It is located at Washington Harbor between Foggy Bottom and Georgetown.
Great hotelfrom A TripAdvisor Member
Location and Staff are greatfrom jmjkf
Suites include kitchen, eating area, separate bedroom.
Price was only $109 plus tax, very reasonable for amount of space in DC. On the weekend a continenal breakfast was served.
Cons - older facility, The room we were in needed to be updated. Everything was old. Walls are thin. Lobby too small. Only one elevator was working.
Top Local Tips for Washington DC
Metro is great to get around The Metro is accessible right from Reagan Airport. Buy your farecard and check your route. Rates vary by peak and non-peak times. Do not throw your ticket away as you need it to exit. Buy a farecard for a specific dollar amount if you will be there a few days. If it runs out, you'll be promoted to trade it in for one with more funds on it. The metro is quick, safe, and goes throughout the District. Trains are color coded, and be careful since more than one line can run on the same track. Schedules are frequent, but less so during non-peak times and weekends.
Use the Metro Subway! It is so quick and easy and convenient to all of the usual tourist locations.
get timed entries Do as much planning as possible. We had a timed entry to the National Archives and it saved us 2 hours standing in line and all it took was an email to get the pass.
Other names for Doubletree Guest Suites DC Hotel
- doubletree washington dc
- doubletree hotel washington dc
- Address: 801 New Hampshire Avenue NW - Washington DC - District of Columbia - 20037 - United States
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