Sonnenalp Resort Of Vail Hotel
, Vail, United States
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Sonnenalp Resort Of Vail Hotel
245
Traveller
Reviews - Sonnenalp Resort Of Vail Hotel
Read 245 additional reviews of Sonnenalp Resort Of Vail Hotel at TripAdvisor.
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Historical Traveller Reviews of Sonnenalp Resort Of Vail Hotel
Wow!
from A TripAdvisor Member
We just got back from a 2 day stay at the Sonnenalp Resort. Wow, were we impressed! The location in downtown Vail is perfect. You're close to all of the shops and Vail and LionsHead chairlifts. The service at the hotel is impeccable. Everyone was friendly and extremely helpful. Our package included breakfast at Ludwigs (fantastic-wonderful pastries, omelettes made to order, fresh fruit, pancakes etc. Sit in the atrium which has a gorgeous view) and either lift tickets or a spa treatment. I opted to ski one day and have a facial the next. The facial was very relaxing and enjoyable. I especially enjoyed waiting in the spa lounge on a comfy sofa with my feet on the fireplace hearth. The hotel rooms are large in size. We had a 1 bedroom suite. It had a murphy bed and we asked for a cot. The heated floors in the bathroom were a nice touch as were the two gas fireplaces and 2 flat screen tvs. The suite also contained a humidifier. We asked for another one and it was quickly delivered. The valets (who drove Lexus SUVs) drove our group to Lionshead where our kids were in ski school. I would highly recommend the Sonnenalps. The only amenity that we felt our suite was missing was a CD player and an assortment of music.
Sonnenalp -- A compact paradise in Vail Village
from Marhaba
This is a great hotel in a terrific location in Vail Village. The hotel is nestled along the side of the creek, with an indoor/outdoor pool between the hotel and the rushing waters. While compact, beautiful landscaping makes this side of the hotel feel somewhat removed from Vail Village, despite the fact that there are are condos just across stream. While by no means a sylvan paradise with thousands of undeveloped acres, this side of the resort is relaxing and quiet, and a man-made waterful adds to the pleasant sound of rushing water from your balcony or the pool and restaurant deck. The resort is all of a five minute walk to the center of Vail Village (the Childrens' Fountain, to be precise) and perhaps 8-10 from the lifts (in walking shoes, not skie boots).
It is always nice to stay on this side of the hotel (called "Creekside" by the hotel). With a massive hotel expansion project proceeding on the other side of the hotel, I STRONGLY recommend that you specify and get guaranteed a creekside room. The construction on the Sonnenalp expansion project begings at 8 AM (or earlier), is noisy and also blocks the views from the non-Creekside rooms (unless you consider watching ironwork go up a view). We have stayed at the Sonnenalp many times and love it, but would not stay at on the construction side of the hotel without a massive discount. Actually, the work is so disruptive and vacation is so precious, there might not be any discount price that I would take to stay on this side. I see enough construction in NY -- I do not need it in Vail. That being said, apart from the absence of on-site parking (they valet it for you for $10/day), we were barely aware of the construction at all from our room or the other resort facilities. The spa, pool and restaurant all face the creek, so apart from a glimpse of some condo construction in the distance, we were peacefully removed from the large-scale construction going on at the Sonneanalp during our stay. The hotel claims the construction will be done by year-end 2005. I doubt it. At this stage in August, they are still putting up the steel framework of the four-five story new wing being built on top of the old parking lot. My guess is sometime in mid-2006, but maybe construiction in Vail is faster than my contractor in NY.
The rooms at the Sonnenalp are nicely furnished and the beds are cery comfortable. Housekeeping is twice a day, with cookies and complementary bottled water left at night. Bathrooms, at least in the suites we ahve stayed in, are large, with a huge tub that comfortably accomodates two adults and a large seperate shower stall and toilet cubicle. Lots of fluffy towels and bath products. A new additon this year are 42" plat panels in the living room and bedroom (I don't know if this is unique to the Gore Creek suite we stayed in).
The spa is not huge, but has everything you need. Good exercise room with treadmills, cycles, a spinnign bike and weight machines and free weights. There are seperate mens and womens steam, sauna and a cold plunge (be warned -- it is cold!). There is also an indoor and outdoor whirlpool. The indoor outodor pool is not huge, but more than adequate for the size of the place and has a nice creekside location. Big fluffy towels are everywhere for the taking -- at teh indoor pool, the locker room, the steam/sauna area, etc. No tacky towel sign-outs or towel rationing here.
Included in most rates is a buffet breakfast. A large assortment of fruit, cheese, cereals (hot and cold), bread and the usual American breakfast items -- sausage, eggs, etc. Omletts can be made to order. A bountiful display and enough to get you through to dinner.
A final note -- there are lots of free activities. Daily bike rides and hikes with guides are free, as are bikes (mountain or cruiser) and kids trailers for the day if you want to take them around town. We took a 45 minute van trip to Glennwood Canyon and then a 2 hour ride through a gorgeous canyon on a paved bike path apart from the highway. Price for non-guests -- $75. Price for us, including two bikes and two kids trailers -- $0 (but a tip for the guide is nice). Another day, a trip down vail pass, another day just borrowed the bikes for the day (with trailers). All free and the bikes are in good condition (18 speed mountain bikes and cruisers).
I have stayed in 20+ four seasons and many other great hotels. To put ths resort in context, my favorite resort hotel is the Four Seasons Sharm el Sheikh and my favorite urban hotel in the US is the Peninsula Chicago. I mention these to let you know the context of my comments on the Sonnenalp -- my comparison set is not cheesy Caribbean resorts. With this said, I consider the Sonnenalp one of the best hotels in which I have stayed. While perhaps not quite up to the standards of the best of the best Four Seasons, it comes very close. And in many ways it is more charming than either a Four Seasons or Pensinsula-type hotel. I just hope the expansion, which will increase the room count by 50% from 80 to 120, does not spoil it.
It is always nice to stay on this side of the hotel (called "Creekside" by the hotel). With a massive hotel expansion project proceeding on the other side of the hotel, I STRONGLY recommend that you specify and get guaranteed a creekside room. The construction on the Sonnenalp expansion project begings at 8 AM (or earlier), is noisy and also blocks the views from the non-Creekside rooms (unless you consider watching ironwork go up a view). We have stayed at the Sonnenalp many times and love it, but would not stay at on the construction side of the hotel without a massive discount. Actually, the work is so disruptive and vacation is so precious, there might not be any discount price that I would take to stay on this side. I see enough construction in NY -- I do not need it in Vail. That being said, apart from the absence of on-site parking (they valet it for you for $10/day), we were barely aware of the construction at all from our room or the other resort facilities. The spa, pool and restaurant all face the creek, so apart from a glimpse of some condo construction in the distance, we were peacefully removed from the large-scale construction going on at the Sonneanalp during our stay. The hotel claims the construction will be done by year-end 2005. I doubt it. At this stage in August, they are still putting up the steel framework of the four-five story new wing being built on top of the old parking lot. My guess is sometime in mid-2006, but maybe construiction in Vail is faster than my contractor in NY.
The rooms at the Sonnenalp are nicely furnished and the beds are cery comfortable. Housekeeping is twice a day, with cookies and complementary bottled water left at night. Bathrooms, at least in the suites we ahve stayed in, are large, with a huge tub that comfortably accomodates two adults and a large seperate shower stall and toilet cubicle. Lots of fluffy towels and bath products. A new additon this year are 42" plat panels in the living room and bedroom (I don't know if this is unique to the Gore Creek suite we stayed in).
The spa is not huge, but has everything you need. Good exercise room with treadmills, cycles, a spinnign bike and weight machines and free weights. There are seperate mens and womens steam, sauna and a cold plunge (be warned -- it is cold!). There is also an indoor and outdoor whirlpool. The indoor outodor pool is not huge, but more than adequate for the size of the place and has a nice creekside location. Big fluffy towels are everywhere for the taking -- at teh indoor pool, the locker room, the steam/sauna area, etc. No tacky towel sign-outs or towel rationing here.
Included in most rates is a buffet breakfast. A large assortment of fruit, cheese, cereals (hot and cold), bread and the usual American breakfast items -- sausage, eggs, etc. Omletts can be made to order. A bountiful display and enough to get you through to dinner.
A final note -- there are lots of free activities. Daily bike rides and hikes with guides are free, as are bikes (mountain or cruiser) and kids trailers for the day if you want to take them around town. We took a 45 minute van trip to Glennwood Canyon and then a 2 hour ride through a gorgeous canyon on a paved bike path apart from the highway. Price for non-guests -- $75. Price for us, including two bikes and two kids trailers -- $0 (but a tip for the guide is nice). Another day, a trip down vail pass, another day just borrowed the bikes for the day (with trailers). All free and the bikes are in good condition (18 speed mountain bikes and cruisers).
I have stayed in 20+ four seasons and many other great hotels. To put ths resort in context, my favorite resort hotel is the Four Seasons Sharm el Sheikh and my favorite urban hotel in the US is the Peninsula Chicago. I mention these to let you know the context of my comments on the Sonnenalp -- my comparison set is not cheesy Caribbean resorts. With this said, I consider the Sonnenalp one of the best hotels in which I have stayed. While perhaps not quite up to the standards of the best of the best Four Seasons, it comes very close. And in many ways it is more charming than either a Four Seasons or Pensinsula-type hotel. I just hope the expansion, which will increase the room count by 50% from 80 to 120, does not spoil it.
s the Big Deal?
from asj928
We stayed at the Sonnenalp over 4th of July weekend. Many of our family and friends have either stayed there or new someone who have stayed at this resort and "ohhhed and ahhhed" about it. I just didn't see what the big deal is??? My husband and I travel quite a bit and make it to Vail at least 4 times a year.
I would describe this hotel as somewhat average. It is nice. The decor is nice. The rooms are spacious and comfortable and clean. The breakfast that is included with the cost of the room is good. The staff was ok. The cookies at turndown -- nice touch! But honesly, nothing super spectacular.
The location can't be beat, but I would opt to stay at a less expensive resort, further from the center of town... and take that savings and walk into town and treat ourselves to a wonderful dinner at Sweet Basil, overlooking Gore Creek. We have always stayed at the Vail Cascade, and on our next visit to Vail over Labor Day, that is place we will return to.
Above average: The bed linens and pillows. Incredibly soft! And the large bathrooms with huge tub for two was great also. The pianist at the lobby bar was great!
Below average: The pool area is very small for the size of the resort. (but the pool area itself was very nice). The air conditioning in our room didn't work. The elevators were slow. The view of the construction site was a huge bummer. The 2 waitresses at the lobby bar unfortunately also served as the bartenders which made for poor, unfriendly and slow service. Being a holiday weekend and the hotel being full, this was surprising... maybe the bartender called in sick that night???
Word of advice: There is major construction going on next to the resort - East of the resort. Our room overlooked this and it was dissapointing (and we paid full price to have this wonderful view)- and since the resort was apparently booked, we could not change rooms. If you make a reservation over the next several months, I would SPECIFICALLY ask to have a room that faces anything but the construction site (cement, dirt, cranes, steel, etc. - I see enough of that in Dowtown Denver and would rather not see that on a mountain get-a-way)
I would describe this hotel as somewhat average. It is nice. The decor is nice. The rooms are spacious and comfortable and clean. The breakfast that is included with the cost of the room is good. The staff was ok. The cookies at turndown -- nice touch! But honesly, nothing super spectacular.
The location can't be beat, but I would opt to stay at a less expensive resort, further from the center of town... and take that savings and walk into town and treat ourselves to a wonderful dinner at Sweet Basil, overlooking Gore Creek. We have always stayed at the Vail Cascade, and on our next visit to Vail over Labor Day, that is place we will return to.
Above average: The bed linens and pillows. Incredibly soft! And the large bathrooms with huge tub for two was great also. The pianist at the lobby bar was great!
Below average: The pool area is very small for the size of the resort. (but the pool area itself was very nice). The air conditioning in our room didn't work. The elevators were slow. The view of the construction site was a huge bummer. The 2 waitresses at the lobby bar unfortunately also served as the bartenders which made for poor, unfriendly and slow service. Being a holiday weekend and the hotel being full, this was surprising... maybe the bartender called in sick that night???
Word of advice: There is major construction going on next to the resort - East of the resort. Our room overlooked this and it was dissapointing (and we paid full price to have this wonderful view)- and since the resort was apparently booked, we could not change rooms. If you make a reservation over the next several months, I would SPECIFICALLY ask to have a room that faces anything but the construction site (cement, dirt, cranes, steel, etc. - I see enough of that in Dowtown Denver and would rather not see that on a mountain get-a-way)
Wonderful Hotel, caring owner!
from Jemimagold
We recently stayed here July 1-5 which was our second stay. It truly is a world-class 5 star hotel with wonderful service. The rooms are decorated in charming Austrian decor, there is twice daily maid service where the toiletries are completely replenished each time, there are cookies left on the nightstand along with complimentary bottled water each night. When they saw that we had used the humidifier the night before, the evening maid service made sure it was filled up and ready to go every night thereafter. The spa is fabuous (Gene gives a great sports massage) and the outdoor pool is heated so you can enjoy it all year round, while listening to the creek rush by and watching the leaves of the aspen trees glisten in the breeze.
The only problem we had this stay (or indeed ever) was with the Food and Beverage Manager, [name removed], who rudely shouted and me and other guests who showed up for breakfast one morning at 10:30. Even though when we called the Front Desk to double-check the end of breakfast service (they said 11 am), [name removed] decided to shut down the breakfast service at 10:30 to get Ludwig's restaurant ready for a wedding. Given that breakfast was included in our room rate ($350 pn), neither we nor the other guests felt it was fair to deny us breakfast, especially since we had specifically called to check when breakfast would be over. We spoke up about this which greatly annoyed [name removed] and led to a lot of unprofessional shouting and general rude behavior on his part. What made the situation even more ridiculous is that as [name removed] continued to shout at us, more people kept arriving saying the "Front Desk sent us here to have breakfast and that it is served til 11 am" which only enraged [name removed] further.
Fortunately, I was able to discuss this situation afterwards with Mr. Faessler the Sonnenalp's owner who immediately apologized for the incident and could not have been more gracious and polite about the ordeal. He assured me that he would immediately address the issue. Mr. Faessler seems to have a very hands-on approach to hotel management and it shows in the quality of Sonnenalp's decor, staff (apart from [name removed]) and ambiance. Also, for the rest of our stay numerous Sonnenalp staff kept apologizing for the "incident with [name removed]" which tells me that they really care about their hotel and keeping guests happy.
We will definitely be returning!
The only problem we had this stay (or indeed ever) was with the Food and Beverage Manager, [name removed], who rudely shouted and me and other guests who showed up for breakfast one morning at 10:30. Even though when we called the Front Desk to double-check the end of breakfast service (they said 11 am), [name removed] decided to shut down the breakfast service at 10:30 to get Ludwig's restaurant ready for a wedding. Given that breakfast was included in our room rate ($350 pn), neither we nor the other guests felt it was fair to deny us breakfast, especially since we had specifically called to check when breakfast would be over. We spoke up about this which greatly annoyed [name removed] and led to a lot of unprofessional shouting and general rude behavior on his part. What made the situation even more ridiculous is that as [name removed] continued to shout at us, more people kept arriving saying the "Front Desk sent us here to have breakfast and that it is served til 11 am" which only enraged [name removed] further.
Fortunately, I was able to discuss this situation afterwards with Mr. Faessler the Sonnenalp's owner who immediately apologized for the incident and could not have been more gracious and polite about the ordeal. He assured me that he would immediately address the issue. Mr. Faessler seems to have a very hands-on approach to hotel management and it shows in the quality of Sonnenalp's decor, staff (apart from [name removed]) and ambiance. Also, for the rest of our stay numerous Sonnenalp staff kept apologizing for the "incident with [name removed]" which tells me that they really care about their hotel and keeping guests happy.
We will definitely be returning!
Terrible Beds
from A TripAdvisor Member
Nice hotel...with great location...but terrible beds. We stayed there for two nights and didn't sleep well at all. Beds were too soft and lumpy. Very old beds. Not worth the high price to stay there.
Great resort
from A TripAdvisor Member
We just returned from a week's stay at the Sonnenalp Resort. Vail is beautiful, as is this hotel. With 5 star + prices for a room at this resort, 5 star service is expected as well.......and it was received. Mostly everyone we encountered during our stay was very helpful and very willing to do whatever it took to make us happy. They have a wonderful spa at the hotel with a hottub inside and outside, as well as a somewhat heated pool (a little colder than bath water) that goes inside and out. The views from the outdoor pool and hottub are gorgeous. The rooms have a nice cottage feel to them with a fireplace. The bathrooms are beautiful and have heated floors. Also, nice terry robes and slippers are provided for each guest. Every night there is a turn down service that brings a cookie (different kind every night) and a bottled water for each person. So, that was a nice touch. They have thought of just about everything at this resort. Which is to be expected for the steep rates that are charged. They have a large room service menu to choose from and great food. We ate at one of their on site restaurants, The Bully Ranch and enjoyed it. It had a nice, casual atmosphere as well as the mountain feel. The valet service is available to take you in a golf cart to Vail Village to ski, and to others areas around (in a van if you are going farther). However, the village where you go to ski is only about a 5 minute walk. Be cautious to put the privacy sign on the door if you do not want to be disturbed, because housekeeping knocks once and then they come right on in.....and we didn't ever have one who spoke English. We tried several restaurants while we were in town. I never had anything that wasn't good. But, like all else in Vail, food is expensive everywhere. If you have any questions or would like some dining opinions, (we ate at the Red Lion, Mezzaluna, Montauk, Los Amigos, Two Elk Lodge (top of slopes), Joe's Famous Deli, Bully Ranch, and I would definitly recommend doing the sleigh ride up the mountain to eat at Beano's in Beavercreek)you are more than welcome to e-mail me. Personally I think the rates at the hotel are insanely expensive, but, I am just not used to living like that. It was a great experience though. I tried to attach photos, but the files were too big. I can also send pictures if you would like to see anything.
Life of luxury at Sonnenalp
from A TripAdvisor Member
Absolutely fabulous. Surroundings, decor, food, service - the staff were so friendly and helpful. In the expensive range but worth every cent - attention to details is their number one priority.
Wonderful place
from A TripAdvisor Member
Just got back with my family having stayed at The Sonnenalp.
One of the best hotels I have ever stayed at. Beautiful to look at with a stunning view, the hotel has everything. Great restaurants, wonderful pools, golf course and restaurants.
One of the best hotels I have ever stayed at. Beautiful to look at with a stunning view, the hotel has everything. Great restaurants, wonderful pools, golf course and restaurants.
s absolutely magical!
from A TripAdvisor Member
I recently visited Sonnenalp Resort and this was my first time in Vail. The resort is very charming. The room I was in was beautiful with a balcony overlooking gore creek and the mountains in the background. The quaint little shops in vail village are just outside your door. The food is excellent and the staff is wonderful. The resort is very European - it reminds you of an austrian chalet. Since I was in vail on business I regret my husband and three grown children were not with me. I am making arrangements now to visit in July 2005 with my family. I can't wait until they can experience this magical place. If you visit be sure to see the singer in the lounge - his name is Don Watson and he is fantastic!
The only place to stay in Vail
from A TripAdvisor Member
I've been to the Sonnenalp several times over the years~ (visiting all seasons) and I have to say each visit is better than the last! The staff is warm and engaging, the amenities are the best in the industry (frette linens and towels, excellent bath amenities, turndown w/ cookies and folded robes on the bed and bottled water by the bed). Each room is very unique and the staff will do their best to honor any request. I sell luxury travel and this Vail resort is TOP NOTCH LUXURY!
Top Local Tips for Vail
Free buses Outside the Sonnenalp is a small bus station, the city of Vail runs a free bus throughout the village and neghboring lionshead and copper creek. Great for those cold days in the winter
Mud Season Closures If you just want a relaxing get-away (as we did), with no skiing, limited shopping, just relaxing, late April to late May is a great time to go for the money. However, be aware that a lot of the shops and restaurants will be closed, and there won't be a lot of people around in general. This can be a good thing!
Going biking We went bike riding and just loved it. The trails we went on anyone can ride (its not like mountain biking) and there are paths everywhere. I felt like I was in Europe riding from town to town. Also, when you are riding the bike it helps you develop a sense of the area and location of things.
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Other names for Sonnenalp Resort Of Vail Hotel
- sonnenalp resort vail
- sonnenalp hotel vail
- Address: 20 Vail Road - Vail - Colorado - 81657 - United States
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