Crowne Plaza Hotel Denver

, Denver, United States
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Crowne Plaza Hotel Denver

3 star

Rooms: 395

1450 Glenarm Place - Denver - Colorado - 80202 - United States Hotel Website | | 303 573 1450
222 Traveller

Reviews - Crowne Plaza Hotel Denver

Historical Traveller Reviews of Crowne Plaza Hotel Denver

Would stay here again!

from DrBGB
I would stay here again. Yes, it is under construction for remodeling, and the noise might be an issue for some people, but the noise stops before 6 p.m.. I found the hotel to be very centrally located, safe, and the refurbished rooms are wonderful.
I found the staff to be very friendly and helpful. They allowed me to check in 2 hours early. I had a problem with my camera, and one of the staff actually helped me locate a specialty camera store, called the place for me, and then gave me flawless directions. For the price, I was very satisfied.

Warning! Renovation In Progress

from traveling_p_clt
We were only in the hotel for one night. Had I known about the extensive renovations, we would have gone elsewhere. The entire hotel was under construction. The signs on the exterior of the building had been pulled-down for construction - we weren't sure we had the right place. The elevators had so much dry-all dust it look as if Mount St. Helens had exploded right there; and the dust was in ALL of the lifts! The first room key we were given was for a "former" smoking room - still stank. The second room key was for a naturally non-smoking room, no smell - but no frills either. In the morning, the exterior construction crew was outside of our window. I never did get a photograph of the INVESCO Stadium. The ceiling had a huge nasty stain on it. Now, I understand the hotel is under construction - but this appeared to be one of those yucky stains from about 1978. The dead-bolt arm (that metal thingy you latch over the little knob on the back of the door for extra security) fell off in my hands when I went to latch the door. Luckily I had my own gadget to fix it. There was no "Do Not Disturb" sign. Breakfast was held in the hotel bar, with the make-shift buffet spread out on the bar-counter-top. The food was decent - but nothing too spectacular. I'm sure the place will be lovely AFTER the construction. The service was very good, in spite of all the construction. I'd highly recommend ringing the property directly and asking about the construction renovations, parking, and room availability.

Good Deal - nothing special

from Pribislav
We stayed for five nights in the Holidy Inn Denver City Center during a conference. The price was o.k. and so was the room. There was no reason to complain but nothing to be enthuiastic about too. We have chosen it because of its good location right in the city. The room/bathroom was clean and it wasn't noisy at all. I think it is ok for people just needing a bed to sleep in and nothing else.

Good location, not a great hotel

from gleakey
We stayed at the Holiday Inn Denver Central for one night in August 2006.

The hotel is very well located in central Denver within walking distance of many restaurants and shops - this is the best thing about the hotel, oh and the rate is reasonable.

The rooms are fairly dull and not in great condition, but the biggest problem we had during our stay is that there is a large fan on the building directly opposite the main entrance which makes a very very loud noise all night. I rang the front desk as I thought it was the AC in the room and was told "are you sure it's not outside, we can't do anything about it". It led to a very lousy night's sleep unable to settle due to the noise.

Overall, if you can put up with noise whilst you sleep and like the location and rate, go for it, otherwise look elsewhere

better stay clear of that hotel and choose another one

from A_BusinessTraveller
Good: Hotel in very short walking distance of main pedestrian area, Parking / room and lobby access with same elevators.
Bad: Dirty place / technical problems / billed two nights for a one night stay:

Being a "Priority Club" member, I use to book hotels within the "Holiday Inn / Intercontinental Hotel"-Group. During the last 10 days, I stayed in several Holiday Inn's, Crowne Plaza's etc., among them was the "Holiday Inn Denver City Center", 1450 Glenarm Place, which turned out to be one of my wrongest hotel choices in my travel history of the past 15 years.

I had no problems finding the hotel driving from the airport to downtown Denver, close to the main pedestrian area. Very usefull: the parking is directly within the hotel building, and you can access the lobby or the rooms with the same elevators. That's about all what's positive about this hotel.

The decor and furniture is straight out of the seventies, maybe early eighties, and I doubt that anything has been refurbished or replaced since. The carpet is so dirty and repulsive, that I wouldn't want to walk over it barefeet, -and I speak about the one in the room. The ones in the lobby and gangways are even worse. Everything looks rundown and desperately cries for beeing updated or replaced. While the lobby employees are quite friendly (mostly there was only one on duty), everything else in this hotel is just not worse your hard earned money.

After receiving my room keycard, I went to my room using one of the elevators. Already there one has to be afraid getting stuck for the rest of the night, as the elevator was trembling and rattling during its ride. Reaching my room anyway, I wanted to watch some news on the tv: of course the remote control didn't work. So I went down to the lobby, handed it over, and they replaced it during the time I went to dinner (so far, so good). When returning at about 10 p.m., I went to the bathroom to find out that the toilet flushing doesn't work at all. I called the main desk, and was told that a maintenance person would come fix it immediately. After waiting half an hour, there was still nobody coming, so that I called the desk again. This time I was told the man was just on the way to my room, and indeed he showed up minutes later. He “fixed” the problem so that the toilet could be used, which took him about 10 minutes. After he left, I wanted to be sure that it works, and tried the flushing, which worked this time indeed, just that this time it wouldn’t stop flushing anymore. I therefore called the main desk again, and the guy returned after about 10 more minutes. This time it took him longer to fix it, and he even had to go get a part to fix the flushing. After the 3rd. (!!!) intervention, he got it seemingly working, and I was more than happy about it, as I had to get some sleep in order to get up around 4.30 a.m., as I had to leave the hotel at 5.00 a.m.. He left and said that he wasn’t available anymore until the next day. Needless to say: the toilet flushing still wasn’t ok, as this time it started to flush independendly from even touching it. As I had no lust to pack my things in the middle of the night to change the room, and as I had now only about 4 hours of sleep left, I closed the door to the bathroom and slept with ongoing flushing, which was only over

I left then the hotel at 5 a.m. after not having gotten much sleep, partly also owing to an extremely noisy A/C in the room and the ongoing washroom flushing. I dropped the key-card at the garage exit in the box which was provided for that. Now I found out over my account-page on the “Priority Club” webpage that my card has not only been charged with the amount of USD 198.61 as stated in my settlement when I left the hotel, but with twice this amount, therefore USD 397.22.

Speak about a rip-off for a less then enjoyable stay. I still like the Holiday Inn hotels, and as a matter of fact I stayed in several of them before and after the "Denver experience". Please IC Hotel Group: Demolish this whole building and put something worth your name on it in the Denver City Center. Staying at the current one is asking a bit too much from your guest.

Don't get mislead about the pics of this hotel on most websites: it looks nice and tidy, but for me it felt like the gate to Hotel-horror.

Nice price for a downtown hotel

from swissvalian
Stayed for 7 nights while attending a convention at the nearby Colorado Convention Center. It was by far the most economical hotel within walking distance of the Center. It is also only a block from 16th St with many shops and restaurants and its free shuttle that runs across downtown.

I chose it primarily for the location and the cost. I booked the room rate that included breakfast which is much cheaper than paying for it separately if you eat at the hotel. The restaurant can't handle the breakfast rush without some delays at peak times but the wait wasn't over 10 minutes. We didn't eat any other meals there.

The room was clean, but not spotless. There was some dust on the table lamps. Three of the curtain hooks were disconnected from the rod which made the end hang down a bit but you had to pull them all the way closed to know.

We usually hadn't yet gone out for the day before Housekeeping began their rounds in the morning and that apparently threw them off a bit, as one day they forgot to make up our room. Other than that, no housekeeping issues at all.

The air conditioner, coffee maker, hair dryer all worked well. I'm a big decaf drinker and had no problem getting multiple extra packets from the front desk. In fact the front desk staff were very pleasant in every interaction.

Plenty of hot water in the mornings. My wife spent three days at the pool while I was at the convention and found it very well kept.

One tiny nitpick: I could not get a pack of matches! Not at the front desk, not at the bar.

Parking at the attached garage is $16/day. Wireless internet was free.

Beware - your reservation may not be what it seems!

from A TripAdvisor Member
In January 2006 I made an Internet reservation at the Holiday Inn Denver-City Center, for 21st June, the last night of our USA holiday before flying home to UK. We wanted to stay in the centre of Denver, so that we could have tea at the Brown Palace, visit the US Mint, and browse the 16th Street Mall, all within walking distance of the hotel. As it was an 'Advance Purchase' reservation, we could not change it, and no refunds would be given for cancellation.
When we arrived on 21st June, we were told that the hotel had cancelled our booking, and had arranged for us to stay out at Cherry Creek. The desk manager at the Holiday Inn – Denver City Centre - was unhelpful, uncaring and unapologetic. When we asked why we had not been informed, we were told they had written to us - they had done all they could. Our email address had been taken as part of the online registration, but it was "not on our system", so they had not contacted us by email. If they had, we could have made other arrangements, as we had checked our emails regularly during our vacation. When we got to the Cherry Creek hotel, through heavy rush-hour traffic, NO reservation had been made for us, and the hotel was fully booked. Thanks to the persistence of the staff and management at Cherry Creek, eventually we were accommodated there, and the Holiday Inn, Denver City Centre, paid for our room. We were unable to visit Brown Palace, the US Mint, or 16th Street. Our last day in USA was spoiled.
We are appalled by the cavalier way in which our booking was treated by the Holiday Inn Denver-City Center. Why was a booking, that had been made 6 months previously, cancelled without notice? When we returned home, there was NO letter from the hotel, and we infer that they had, in fact, made NO attempt to contact us. We can only assume that the hotel had a better offer - a conference, perhaps? Yes, the hotel paid for our accommodation elsewhere, but that is not the point - holiday plans meticulously made, and booked, six months previously, had been spoiled.
We had stayed in the Holiday Inn Denver-City Center on a previous visit, and enjoyed our stay, but we will not risk a further booking, and if you are an individual traveller, rather than part of a corporate booking, I would suggest that you book elsewhere.

Great place for decent price

from sexcrazed
When I travel I usually find Hotels in a downtown location to be expensive. I paid an average of 129 a night and that included a breakfast coupon also. The room was clean and put back like new everyday. Employees were friendly and curteous. The only draw back was paying 16 dollars a day to park here. LOcation wise was perfect right next to the civic center, walking distance to shops and restaurants.

A really central hotel

from Angiebar
It was our very first trip to America and one of our "stopping" places was Denver for a week. I plucked the name out of a travel book as I hadn't any idea of Denver. It was a lovely surprise. The Holiday Inn suited us perfectly. We didn't want to have a very expensive stay as we were there for 6 nights, but our accommodation was excellent. The hotel had laundry facilities which were excellent. The swimming pool was good and clean. The whole hotel gave off a "clean" feeling. The staff behind Reception, restaurant and cleaning were marvellous. Nothing was too much trouble. All requests were met with courtesy. Breakfast was great particularly as to where we had stayed in other places we had to put up with polystyrene plates, beakers and plastic cutlery - it was a pleasure to have china and proper cutlery.

The Holiday Inn was ideally suited for the 16th Street Mall (a block away)and in the middle of every form of night life if wanted. Also the Grayline tours picked us up at the hotel without extra cost. Marvellous. For us the hotel was luxurious but without the "luxurious" price. Just right for our pocket.

Would not stay there again

from Just_IMHO
This hotel is in downtown Denver, in a very convenient location, but there are far better options.

I stayed at this hotel for one stay in Feb '04, and did not return - I moved my business to the Comfort Inn. The hotel lobby is ok, and interestingly (unique to this hotel) you need to use your room key card to get the elevator to stop at your floor. I found this reassuring, but soon realized that this hotel apparently has a problem. There was a convention going on when I was there, and many conventioneers were staying at the hotel. There was an excessive amount of traffic up and down the hall all night long, and they made too much noise - visiting one room and then another. Definetly more people than were staying on that floor.

The decor is ok, but the corridor reeked like cigarette smoke, even though I had a non-smoking room. The odor in the room was faint, if there at all. The furnishings were fine, and the hotel was relatively clean.

There was no high speed internet access (what sort of hotel draws any business customers without that???) and upon checkout, they had overcharged me. They tried to argue with me about this, and I produced the reservation which clearly showed the charge. They tried to tell me this did not matter.

Top Local Tips for Denver

16th street mall the free mallride is great even if you only need to go for one block

Hyatt For the money, go to the Hyatt!


Other names for Crowne Plaza Hotel Denver

  • denver crowne plaza
  • crowne plaza denver
  • Address: 1450 Glenarm Place - Denver - Colorado - 80202 - United States
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