Adams Mark Denver Hotel

, Denver, United States
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Adams Mark Denver Hotel

4 star

Rooms: 1225

1550 Court Place - Denver - Colorado - 80202 - United States 303 893 3333
580 Traveller

Reviews - Adams Mark Denver Hotel

2/10
Insensitive is right on the
Submitted by: James in 19/08/07
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Business Traveller
Spent 4 days there recently though many of the staff (front desk, houskeeping, and security) were helpful and pleasant I was sick and fed up with the attidude of management. Four times I had to get new keycards for my room in a three day stay. The third time my door handle fell right off my door. I tried to address the situation with the front desk management a man by the name of Mark. He kept blaming me for the difficulty saying I must have had my cell phone to close to the keycards. My cell was on my belt around my waist and my keycard was in my shirt pocket a good foot and a half away. His attitude was as unprofessional as I have ever observed from a hotel staff member. He was surly and extremely arrogant. I travel an average of 6 to 7 weeks a year. I will never be going back to this hotel again. The only other complaint I had was it seemed none of the housekeeping staff could speak English. I thought I was staying in a Russian hotel in downtown Moscow. Try getting an extra pillow for your back or towels if you need to shower and shave twice a day like I must most days, when the staff can't speak the language of the country they are working in.
2/10
Watch Out!
Submitted by: A Travel Library User in 19/09/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Mature Couple
Don't be so sure you will have a room available just because you booked in advance with a credit card and even confirmed your late arrival before getting there! Adam's Mark Denver did just that, sold our room after us calling them, forcing us into another hotel 15 minutes away in the early hours of the morning. Not much compassion from the Manager either! What was going to be a nice "get away" trip turned into an inconvenience with little or no apology! Be aware.

Historical Traveller Reviews of Adams Mark Denver Hotel

Hotel in need of a major renovation

from blurgandy
My husband and I stayed here on a recent trip to Denver and were extremely disappointed. First of all, the hotel is huge and it is not easy getting around. Our room was located in the Tower which meant that in order to get there from the main lobby we had to take an elevator down a floor, then walk to the Tower and take another elevator up to our room.

Second, our keys (the electronic cards) did not work neither in the room nor in the elevator which only worked with the room key. Finally after changing our keys three times did the front desk admit that there was a problem with the key system, but that they were working on it. Note that for the entire week this problem was not fixed. The worst part -we got stuck in the elevator on more than one occasion - something not many people would want to experience!

Finally, the room and hotel were both run down. The gym doesn't meet the standards of 2008. There were only 6-8 cardio machines which is not sufficient for a hotel of its size. The sink in our room leaked. The overall look of the hotel was very dated.

I would not recommend this hotel to a friend.

Solid but not spectacular

from peakbagger3
Solid but not a life changing experience. You cannot go wrong especially if you get a good price.

s OK - Could use updating

from kkolby
We booked through Hotwire and got a great price for downtown Denver.

Location: Not too bad, right off of the 16th Street Mall and walking distance to the capital building and US Mint. A lot of shops and restaurants are in walking distance.

Room: We were in the hotel's Plaza Section and it was kind of outdated. The room was small and the toilet made a loud noise after flushing. I could also hear the toilet flush in the room next to ours.

Parking: $21 per night but the only other overnight parking is to park in a nearby lot and make sure you're out by 6 AM or put money in at 12 midnight to cover the all day cost ($10).

Misc: Free WiFi in the lobby. Nice touch of 2 newspapers (USA Today and Rocky Mt. News) in the morning outside our door.

Overall: Our stay here was fine but it was nothing to write home about.

Rundown

from BizTravelDC
Stayed one night at the Sheraton Aug 6 – 7, 2008. The hotel advertises that it is slated for a 70 million dollar renovation. Well let the games begin because it needs it. I have found in my travels that Sheratons are really either very nice hotels, or places that were in their prime 10 years ago. The later description applies here. The room itself was decently sized, but drab in appearance, as if it had not been updated in quite sometime. The room had a sink next to the bed lining the wall. It looked shabby and out of place. Additionally, there was no soap so the sink seemed even more uselessly placed. The water in the shower switched from hot to cold pretty frequently, and the shower curtain blew into the shower while the water was on, which made it difficult to soap up while a nasty shower curtain kept blowing up against you. Most hotels have switched to the circular curtain to avoid this annoying problem. In all, I was in a large city, yet I felt as if I was in a small town lower end hotel chain like a Comfort Inn.

The bed was comfortable but the air conditioning was an old floor unit which made a decent amount of noise when it was on. Finally, I self parked and that was a huge pain. You take the elevator up to the lobby, go into the hotel and then take another elevator to the 2nd floor, to cross a bridge to take an elevator down to check-in. If there was a way into the hotel from the other side of the garage, I could not find it. If there is and I missed it, perhaps we need better signs down there?

The staff was very friendly and helpful. I did not sample the food. In sum, I would recommend this hotel if, like me, you could not find anything else downtown, which is the only very strong suit to this property. You are right on the 16th street mall, so getting around the city is quick, easy and free via the mall shuttle light rail/buses. However, I likely will not return absent the renovations because downtown Denver has markedly better properties.

Big Impersonal Downtown Hotel

from MalibuMike
There are two wings of the hotel and one of them (where I stayed) was barely staffed. No one at front desk, no bellman, etc. Room was fine and price via Hotwire was excellent (around $100). A missing light bulb in bed lamp was annoying and suffered a rude desk person on check-in. Parking is $19 a day. Good location if you want to be downtown.

Nice hotel with great service.

from Wyotraveler33
I booked this hotel on Priceline for a steal (over 50% off of regular room rates) for a few friends and myself. The hotel was in a great location near the 16th Street Mall, Union Station (Amtrak), and a short cab rides away from Coors Field (Colorado Rockies Baseball). In addition to the great location I was also very impressed with the entire staff at the hotel. They seemed very friendly and ready to go out of their way to help us. For starters my friend has a fear of small places and will not ride in elevators, so we very much needed a low floor room, so that she would not need to hike up too many flights of stairs. They were able to get us a room on the second floor of the main building. They were also very quick to bring us up extras towels and to help with our luggage. The rooms were a fairly nice size and had a nice desk with a comfy office chair. In addition the bed were great and I had a great nights sleep. Only things that I really did not care for was the overpriced items listed on their room service menu, so needless to say I did not order anything from it. Also our view of the 1st floor roof was nothing to write home about. I would differently stay at this hotel in future given that I am able to a great rate through Hotwire or Priceline, but would not pay the properties published room rates.

t that good

from club22
Location is good bec its right by 16th st pedestrian mall. I already read the reviews but had to stay here bec of a group meeting. Rooms needs an update (theres a spare sink beside the bed, practical but...) also a long line in the reception area for a big hotel they dont have enough people in front. There are 2 towers and they placed some of our group in the other tower (and they promised we'll be in the same floor). Parking is expensive ($23 for valet, just park across the street for public parking). Its a good hotel for big convention groups but for a family its better to stay at the Residence Inn City center, we moved there after 3 days and its a BIG difference! Residence Inn is 2 blocks away from 16th street but a LOT better in amenities and cleanliness.

Decent

from derek1407
Decent hotel. We were able to get 2 nights on Priceline for approx $220 total. The hotel is centrally located and easy to find. The reception area is nice but the room we had did seem old and tired. But then for the price i was not expecting anything more. The room was clean and quiet which is all i was requiring.

We never ate at the hotel but then there are plenty of places to eat around.

I would avoid parking at the hotel since its approximately $20 per night and even more if you valet. You can park on the street on Sundays for free and their are plenty of parking lots that you can use for $7-10 per day.

GREAT location, good price, decent hotel!

from JamaicaBRIDE08
We booked our trip through Hotwire and got a couple of rooms for a great price for 3 1/2 stars, greater DT area. The hotel is worn a bit, and I probably wouldn't have paid regular price or booked for a special weekend, but it is definitely a step above a Holiday Inn or Super8, etc.

We had 7 travelers and were in town for a big music festival, so we basically needed somewhere to sleep/take showers. For these purposes, this hotel was great. The 16th St Mall location is amazing. We are all 28-34 years old, and we just loved the bars and restaurants, not to mention the shopping all within walking distance. Take advantage of the free 16th St Shuttle that runs up and down the mall.

Bathrooms-very basic, 2 stars
Beds-pretty comfortable, clean
Overall Room- A ton of space, good AC, clean, but nothing fancy or over the top

Big and better than average for convention

from lscott
Annual gathering of our group, over 2000 attended but could have held many many more. Huge property, main hotel and tower connected by walkway or cross street. Lots of walking, escalators, elevators. Does not look like a luxury property except lobby and entry very nice. Our room on 5th floor very satisfactory, comfortable king bed, small bathroom, coffee, everything in working order. Decor pleasing but not memorable. Hallways wide and bright with new-looking patterned carpeting. Outdoor pool and some fitness equip on this floor.. View of distant mountains from a room on 11th floor (but not from ours ). Did not try their restaurants (rather expensive Bravo on ground floor; menu looked good.) Food at our banquet and a breakfast good but not great, service excellent.. A very well located large city convention hotel that showed a bit of use in rooms but we encountered no real problems or complaints. Will be the August site of the Democratic convention.
Free bus at every corner of the adjacent mall, lots of restaurants. Few blocks walk from state capitol building and parks. We used SuperShuttle to/from airport satisfactorily.

Top Local Tips for Denver

Great Dining The Broker restaurant on 17th street is a must ! If you're not able to go for dinner then at least stop and have a cocktail and check out the vault. Also the Melting Pot in Littleton (about a 30ish cab ride away) has excellent food, service and ambience.

great restaurant the best food in my opinion is at Potager...no reservations, so just go...1109 Ogden St

Bad Experience with 911 A severe nose-bleed was regarded as a low priority even though the problem turned out to be extremely high blood pressure (stroke range). I understand that tourist nose-bleeds are common in high-altitudes, but especially considering the fact that we watched two different ambulances pass within sight of the hotel (without flashing lights) before one actually arrived at the hotel, it is totally unacceptable to me to have to wait 45 minutes for emergency services.

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Other names for Adams Mark Denver Hotel

  • sheraton denver
  • denver sheraton
  • adamsmark denver
  • adams mark denver
  • Address: 1550 Court Place - Denver - Colorado - 80202 - United States
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"Insensitive is right on the" - James

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