Adams Mark Denver Hotel, Denver, United States

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Adams Mark Denver Hotel, Denver

Traveller Reviews

Rating

2.0/10

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Official Contact Details - Adams Mark Denver Hotel

Address: 1550 Court Place - Denver - Colorado - 80202 - United States
Phone: 303 893 3333
URL: http://www.adamsmark.com/
Official Website:
Hotel Class:
Rooms: 1225

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"Spent 4 days there recently though many of the staff (front desk, houskeeping, and security) were..."

"Don't be so sure you will have a room available just because you booked in advance with a credit..."

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Reviews - Adams Mark Denver Hotel

2 reviews (Showing 1 - 2)

Rating:

2/10

Insensitive is right on the

Submitted by: James in 08/19/07

Age Group: 41 - 50
From: United States
Traveller type: Business Traveller

Spent 4 days there recently though many of the staff (front desk, houskeeping, and security) were helpful and pleasant I was sick and fed up with the attidude of management. Four times I had to get new keycards for my room in a three day stay. The third time my door handle fell right off my door. I tried to address the situation with the front desk management a man by the name of Mark. He kept blaming me for the difficulty saying I must have had my cell phone to close to the keycards. My cell was on my belt around my waist and my keycard was in my shirt pocket a good foot and a half away. His attitude was as unprofessional as I have ever observed from a hotel staff member. He was surly and extremely arrogant. I travel an average of 6 to 7 weeks a year. I will never be going back to this hotel again. The only other complaint I had was it seemed none of the housekeeping staff could speak English. I thought I was staying in a Russian hotel in downtown Moscow. Try getting an extra pillow for your back or towels if you need to shower and shave twice a day like I must most days, when the staff can't speak the language of the country they are working in.

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Rating:

2/10

Watch Out!

Submitted by: A Travel Library User in 09/19/05

Age Group: 41 - 50
From: United States
Traveller type: Mature Couple

Don't be so sure you will have a room available just because you booked in advance with a credit card and even confirmed your late arrival before getting there! Adam's Mark Denver did just that, sold our room after us calling them, forcing us into another hotel 15 minutes away in the early hours of the morning. Not much compassion from the Manager either! What was going to be a nice "get away" trip turned into an inconvenience with little or no apology! Be aware.

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