Best Western Gateway Hotel, Santa Monica
Reviews - Best Western Gateway Hotel
Read 318 additional reviews of Best Western Gateway Hotel at TripAdvisor.
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Historical Traveller Reviews of Best Western Gateway Hotel
Great Stay!from SallyLJ
We found the hotel great, with nice spacious rooms, helpful staff, good food, facilities etc.
Having stayed in Santa Monica before, we knew that the hotel was out of the town area quite a bit. This suited us as we had a car and were jet-lagged after travelling. However, although there is a free shuttle bus, I would recommend that first time visitors to Santa Monica stay nearer to town!
I would definately stay in this hotel again and would recommend it to those who don't want to be in the thick of things / near the beach etc.
Good place for the money!from A TripAdvisor Member
Another GREAT stay at the Gateway Hotel in Santa Monica!!from A TripAdvisor Member
Staff could have been more helpful!from ZoeHenderson
One of the days we did not get our room serviced and when i phoned to complain the guy at the front desk casually said 'are you staying with us for another night' on reply of 'yes' he just mumbled 'well you'll get it cleaned tomorrow' - i couldn't believe it, i mean i'm paying for a service right! That so wouldn't happen in the UK!!! Well i'd hope not...
All in all the room was reasonably priced for Santa Monica and was very close to where we needed to be but i think i'd probably stay elsewhere next time.
Never againfrom A TripAdvisor Member
A very rude lady on the front desk..
Clean though a little far from all.from Ralphcat62
The rooms were clean and the carpet a little "tired" and would need to be addressed in the next couple of years.
The major hassle was its location.Having two children 10 and 13 ,on the first day we thought we would walk to the pier and the 3rd promenade.For my wife and i the walk wasn't an issue however for my son it was a an effort and then to walk around when we got there... it was too much.The hotel does have a shuttle service on the hour every hour from 9.00am to 8.00pm ...well and good if the service is always available.One morning we waited 15 minutes with no sign of the driver.The other hassle with this is the last pick up from the promenade is 8.00pm which means unless you want to catch a taxi,it means an early night for you.
Quiet Hotel in Surburbsfrom Mooms77
Another great stay at the Gateway Hotel in Santa Monicafrom A TripAdvisor Member
smells like pancakes...but enough about the guy at the front deskfrom A TripAdvisor Member
Courtesy of the American Peoplefrom Ronaldo72
The travel agent was having me on, of course. He just wanted to see my reaction. I have to say I was taken aback at first but then, as he handed me my final documents and confirmed itinerary , I realised he was smiling from ear to ear and pulling my leg. (American readers will have to excuse my use of English as it's sometimes spoken over here in North East England).
Yes, I write from Tyneside in Northumbria, which borders onto Scotland, and where we're colloquially known as 'Geordies'.
It was to be my first visit to the United States and I'd elected to fly-drive from San Francisco to San Diego stopping off at Carmel, San Luis Obispo, Santa Barbara, Santa Monica, Los Alamitos and Fallbrook on the way.
I really didn't know what to expect. Would the immigration people frighten the life out of me as I landed at SFO, I wondered? Would driving on the freeways be horrendously dangerous, as a business friend had warned? Would I understand what some of them were saying? ("they have a funny way of talking over there, you know", I was told). Would they be off-hand and unhelpful if I got lost, I worried.
Within an hour, all concerns vanished. Yes, I was a bit scared when asked by Customs (very politely, mark you) to take off my tweed jacket and heavy shoes, place both forefingers on a gadget for printing and peer into a camera for Uncle Sam's record. But isn't that what all countries should be doing at airports and rail stations after 9/11?
Freeway driving at 55 mph maximum is not dangerous, I found - providing everyone is courteous to others and observes the maxim 'do as you would be done by'. And all did to me - except the one and only time when I missed an exit, braked a little too sharply and learnt to my innocent ears that indeed some drivers do have a funny way of talking!
That apart - and it was my fault and no-one elses - courtesy, politeness, considerate and respectful behaviour (whatever you want to call it) was shown me everywhere. I simply couldn't get over how polite and eager to please a visitor were the American people.
If I was to single out one section of the population, and it would possibly be wrong to do so, I would point to the young folk, the teenagers, every one exuding courtesy of the highest order. I left the country feeling considerably warm to all with whom I'd come in contact, young and not-so-young.
Of course the initial contact for a traveller is frequently the hotel reception desk. Nowhere could I have been more politely received than that at Carmel Mission Inn, San Luis Obispo's Holiday Express, the Peppertree Inn, Santa Barbara or at Bahia Resort, San Diego. (my stays at Los Alamitos and Fallbrook were at the homes of longstanding, dear friends).
You will note that I've not included Santa Monica in that summary. Of the many fine hotels in the Los Angeles vicinity, the Best Western Gateway hotel on Santa Monica Boulevard (Route 66) cannot be typical. It's disappointing for me to have to record that, here, the coldness and couldn't-care-less attitude of reception staff (one G..... in particular) left a great deal to be desired. Doesn't one poor experience like that tend to colour the whole of the holiday thinking? It can if you let it - and I'm not going to let it.
I'm dismissing that as a total one-off and recalling only those special moments when I smiled inwardly to myself at the generosity of warmth of the American people and how they can be so proud of their teenagers who, after all, are the role models of the future.
Well done America for bringing up such fine, courteous young people. Long may they continue to be an example to the rest of us.
Footnote to UK travellers to the US :- be wary of telephoning home, call charges can come as quite a shock to the system. If you must ring, when you arrive purchase a pre-paid calling card. See the web for best buys.
Top Local Tips for Santa Monica
Skip Venice Beach, discover Redondo instead If you're staying in the LA area and looking for a great beach, forget about Venice. Take a little drive south and see gorgeous Redondo Beach instead. Venice Beach is crowded and dirty. Bums, druggies and homeless people pester tourists and make the place feel unsafe. Redondo's beautiful pier is far less crowded and much nicer. Parking is cheap, convenient and plentiful and there are dozens of shops and restaurants surrounding the marina, pier and beach. It's cleaner, prettier, safer and more family-friendly than any of the other LA beaches we visited.
Restaurant at the end of the Santa Monica Pier You have to order a mexican meal with a fish bowl - very yummy and very reasonable price.
Visit Main Street Main Street has lots of great shops and restaraunts. Here is also Santa Monica Place a mall with a food court. Also visit Venice Beach for shopping and culture.
Other names for Best Western Gateway Hotel
- santa monica best western
- best western santa monica
- Address: 1920 Santa Monica Blvd - Santa Monica - California - 90404 - United States
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