Canary Santa Barbara Hotel
Reviews - Canary Santa Barbara Hotel
Read 303 additional reviews of Canary Santa Barbara Hotel at TripAdvisor.
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Historical Traveller Reviews of Canary Santa Barbara Hotel
We had a WONDERFUL stay!from A TripAdvisor Member
We had breakfast and dinner at the hotel's restaurant and a few bottles of wine. The menu was well appointed; the food was superb!
The service was impeccable. Basically, we enjoyed everything about the hotel and can't wait to go back!
Breathtaking at the Andalucia Hotelfrom A TripAdvisor Member
The second I opened the door to my room I felt like I was walking into a garden of flowers. The scent was fresh and soft. The colors in the room decor made it so comfortable.
The rooftop deck includes a pool and spa with a beautiful view of the city and mountain. Just the perfect romantic spot for a glass of wine in the evening. We also enjoyed a cup of coffee in the morning.
The hotel was very close to restaurants and shopping, so you have to love that.
I highly recommend this hotel.
Mixed Feelingsfrom LT55
The hotel is in great location - only block off the main (State) street, where there is an abundance of restaurants and shops. The ocean is approximately one mile away.
The room was fine (clean and newer) and the bed comfortable, but the room was quite small. No balcony. Maid and turndown service was medicre at best. One day our room was not cleaned until nearly 5:00 (we had been gone all day and they showed up when we were back in the room relaxing, getting ready for dinner). One night, they came at 10:00 (!!!) for turndown service - my husband and I (still on central time) were already in bed and asleep - not so pleasant to be waken up to the maid trying to get in the room (thank god the safety lock was on).
We had a breakfast package. We were told we could only have the continental breakfast (which on the menu is $18). No substitutions - even for a lessor priced menu item (everything else as nearly $10 less). I find it difficult to understand how yogurt, muffin and juice really cost $18. My guess is that they jacked that price way up so guests on the breakfast package were thinking they were getting a good deal. I think most people are smarter than that. I
The outdoor area on the roof was nice for an after dinner drink, but the least expensive wine by the glass was $10. Outrageous. Why not a nice house wine for $7?
Service was very mixed. Some was outstanding. Some was terrible (the waiter in the restaurant that could not speak English comes to mind, as wll as a snooty front desk clerk). No problems with the valet service.
Overall, we found this hotel to be average - the room, service and ameneties did not live up to the price tag.
Perfect Hotelfrom A TripAdvisor Member
What a great hotelfrom A TripAdvisor Member
Not worth the money...from Babycainsmith
Very good, needs some polishingfrom KMAC12
My room was on not on the street side, so it was nice and quiet. The valet staff was fast and friendly. The front desk did not impress me. They did not offer me a map or ask if I needed any information. They gave me the keys and I had to ask where the elevator was.
The room was very good and the bedding was comfortable. The closet was small.
We had breakfast in the hotel one morning. The food was very good and not too expensive for this type of hotel..
I spent almost 2 hours at the pool and at no time was I offered a drink.
The hotel provides transportation to local sites. This was a great option for dinner. We did not need to bring our car or worry about a taxi.
Being that it is still a new hotel, I expect that some of these kinks will be worked out.
GREAT WINE TOUR- we toured the wine country with Wine'edventures-website welovewines. It is a great value. Very comfortable and great service.
We were traveling with another couple and picking up their room charge as a birthday gift. I had booked the rooms on the Andalucia's website and booked 2 identical rooms (so I thought). Both were given the same rate. First, I'll say that louvred doors simply don't work on hotel room bathrooms. They afford no privacy at all. It was embarassing to both my wife and I to use the toilet.
Back to the rooms... The room in which our friends stayed was better than ours. They had a balcony. We did not. They had a huge bathroom with a separate shower and tub and a more private toilet area. We had a tiny bathroom with a toilet next to the sink and a combo bath and shower with a cheap curtain. Our maid service was substandard as well.
Upon checkout, the valets could not find our vehicle. They had it registered to the wrong room. When they finally brought it we were surprised to see that it had been in a minor accident while in their care. While a valet was filling out the accident report (knowing that we were in a hurry) the other valet was not doing very much and my friend and I had no choice but to load all of our luggage ourselves. I'm an excellent tipper and this was the first time I didn't tip a valet, EVER.
The whole time we were at the Andalucia, we felt as if they had built this beautiful place and set it on autopilot. The staff was not visible at all. It is a stark contrast to the Shutters on the Beach hotel in Santa Monica which is an excellent hotel owned by the same group. I would not recommend the Andalucia to those who are accustomed to professional service. I had no time to argue about the nightly rates because of the valet mess. By the way, I don't think anyone who was working at the hotel just inside the doors had any idea what was going on outside. This might be the worst hotel I've ever stayed in which represents itself as a luxury property.
Beautiful Little Hotel, Wonderful Experiencefrom sheilajgw
This hotel is part of a subdivision of the hotel group, Leading Hotels of the World -- it is part of their group of Leading Small Hotels of the World - This hotel is brand new -- beautiful gracious lobby in an old SAnta Barbara style, with a very intimate feeling, very lovely spotless rooms. More about that later.
First, the rooms: If you want to be in the heart of downdown Santa Barbara, the location is perfect, --one block from all the action on State Street. Note that this is not a "view" hotel. It is on the corner of two busy streets, Carillo and Chapala. Across the street on the Carillo side is a Greyhound station, and on the Chapala side, is a gas station. However, on the higher floors, (we were on the 5th floor on the Carillo side) it is possible to look above the street to the mountains. And many of the rooms have balconies, which really adds to the charm, even though the view isn't so great.
The rooms themselves are spotlessly clean and decorated in keeping with the old Santa Barbara theme. We had standard size king rooms, not at all uncomfortable for two people, and the balcony helps a lot to make the space feel expanded. The bathrooms are beautiful -- separate shower and bathtub -- though the sink area could accomodate only one person at a time. My one complaint about the rooms is that there is not enough drawer space for 2 people, to store clothing that needs to be folded. However there are some open shelves in the closet that are useable for folded clothing.
Second, the Staff: The staff could not have been nicer -- in fact, in every way, the staff went out of their way to help us. I had called a couple of nights before we arrived to see if we could get adjoining rooms for us and our 13 year old son -- were told that they could not guarantee it, but would try. When we arrived, there were no adjoining rooms available in our price range --they ended by upgrading us to adjoining rooms on the top floor, more expensive rooms with better views, and did not charge us the extra room fee.
In addition, we arranged to host a brunch for the family on Sunday, and the experience was nothing but extremely positive --we had a separate room in the breakfast area, it was bright, sunny, welcoming, and the entire staff was just a pleasure to work with -- made everything so easy, were accomodating in every way. The brunch itself was elegant and beautiful -- and it was a wonderful place for our out-of-town guests to relax and mingle before leaving for home.
In summary, I would recommend this hotel for anyone who wants to visit Santa Barbara and to be close in to the center of town. This is not a large resort type hotel -- it is smallish and intimate, very upscale, stylish and spotlessly clean. My experience with the staff was A+. I would absolutely stay here again.
POSTSCRIPT: I just found out that the manager I worked with just before our arrival at the Andalucia is no longer there -- she was incredibly helpful and responsive to my requests. This will not affect my decision to stay at this hotel again, nor will it affect a decision to host a brunch or luncheon there --but in our frequent travels, my husband and I have found that if we have special requests (such as adjoining rooms, etc) it is always worth our while to make contact with a manager before arrival. I would have to assume that the management wants the best possible experience for guests at the hotel, and that they will continue to provide the high level of service we experienced this last weekend.
Fabulous Views, Outstanding Location, Luxurious Roomfrom peachjam
Top Local Tips for Santa Barbara
Palace Grille Don't miss this place-New Orleans style dining seems out of place in Santa Barbara, but the food and service is absolutely worth it.
Courthouse Tour The 2PM daily County Courthouse Tour is a must! An exquisite public building with many historical aspects and interesting and eclectic architectural details. It is free and lasts about an hour - be on time, however!
upscale snack / Brunch try the bar menu @ wine cask. Upscale, casual food. Biltmore's Sunday brunch is one of the best we've ever had!
Other names for Canary Santa Barbara Hotel
- santa barbara canary hotel
- canary santa barbara
- Address: 31 West Carrillo - Santa Barbara - California - 93101 - United States
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