The Fairmont San Jose Hotel
Reviews - The Fairmont San Jose Hotel
Read 334 additional reviews of The Fairmont San Jose Hotel at TripAdvisor.
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Historical Traveller Reviews of The Fairmont San Jose Hotel
Most luxurious hotel in San Josefrom chipboy07
Warning to all: dont stay herefrom A TripAdvisor Member
After we called their 800 number, we were transferred to the hotel manager, who was extremely rude.
This was an awful experience. Please dont even give this hotel a chance to do what they did to me, to you.
Made my business trip a pleasurefrom Pullman1
My Wedding Reception was there fair detail please readfrom TiffanyHonestandFair
As indicated in the title I had my wedding reception there. I had 30 rooms reserved and MANY details that needed to be taken care of by the Fairmont staff. The bell service is FLAWLESS at least it was for the 5 suit cases, 2 big boxes, and the several small boxes they took to my room - not to mention the SEVERAL runs I made them do to get my flowers in and out of my room so my Aunt could do my flowers, oh that's right I forgot about my wedding dress and 4 brides-maids dresses. Seriously, not one single complaint regarding the bell service or the valet service.
Rooms - there are two different types of rooms at the Fairmont. The older rooms I will agree can use a bit of work, but they are not by any stretch of the imagination offensive. The newer rooms are in the "tower" they are excellent. The standard rooms are good size w/ beautiful bathrooms, and very comfy beds. The Suites are very good size around 900 feet if I recall correctly w/ a very nice vanity to do make-up. My favorite was that there were TWO tempurature controls one in the bedroom the other in the living room. Actually they did not work at first, but a quick call down to maintanence at 12:30 a.m. if I recall correctly and it was fixed immediately - very important if your wedding dress weighs fifty pounds becasue of the 15 foot train. As far as people's complaints regarding not having coffee or things of this nature well, look at the ammenaties and you will see that it is not one of them.
Lobby etc. is beautiful - if I could publish my picures I would they turned out gorgeous and were taken on the property and the park directly across the street.
Reception - was wonderful more complements about the food than I can possibly say. We did have a problem w/ the cake disappearing, and some people not getting any, but the catering department is being very cooperative with us in fixing this error. There was also a guest who asked for another steak becasue her's was tough and apparently was told "no" completely unacceptable. Immediately upon learning this fact the entire bill for this guest was credited to our bill.
Like I said before - mistakes were made, and there were more than I mentioned, but they were all addressed and corrected. Basically, if you expect perfection don't stay, but IF you relize the property is run by humans, then you will have a wonderful time.
Luxury in Silicon Valleyfrom A TripAdvisor Member
Fairmont San Jose - home away from homefrom A TripAdvisor Member
They go above and beyond the call of duty to provide exceptional customer service. It's my home away from home.
Gem in the Heart of Silicon Valleyfrom A TripAdvisor Member
Only at the Fairmont will you find every room spacious, the amenities first rate and a staff capable enough to handle any task.
This is a hotel the would rival any in the country. We are fortunate to have it in San Jose.
Truly a Luxury Experiencefrom A TripAdvisor Member
I had a room in their new tower, and all I can say is "Wow!". The rooms was oversized and had all the extras I would expect from a luxury hotel (bathrobes, slippers, CD Player, etc). I didn't want to leave my room!
I am very surprised by the previous reviews, they don't sound at all like the hotel I stayed at. I would highly recommend this hotel to anyone staying in San Jose. Everything I experienced was worth way more than what I paid, an absolute deal!
Welcome, but go awayfrom A TripAdvisor Member
beautiful rooms, attractive locationfrom Corgimom
Fairly expensive at $159 per night, but certainly not excessive. The Fountains cafe was good albeit pricy ($42 for breakfast for two). The OJ and pancakes were to die for. We had lunch at an Italian restaurant one block away and it was just as expensive ($60 for lunch).
We held a banquet in the Regency Ballroom and service was exceptional. Parking is expensive but everything in downtown San Jose is. Trolley stops right outside door, so public transportation is available. The hotel faces a town square park and they were setting up for Christmas already, with fake snow, a train and a skating rink. It must be beautiful for Xmas.
Top Local Tips for San Jose
Getting around Don't go to the concierge, phone the local bus agency directly
San Jose Art Museum Nice place to spend an afternoon.
Easy now Yeah
Other names for The Fairmont San Jose Hotel
- san jose fairmont
- fairmont san jose
- Address: 170 South Market Street - San Jose - California - 95113 - United States
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