Doubletree Hotel San Jose
Reviews - Doubletree Hotel San Jose
- Age Group: 41 - 50
- From: United States
- Traveller type: Family Traveller
Read 550 additional reviews of Doubletree Hotel San Jose at TripAdvisor.
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Historical Traveller Reviews of Doubletree Hotel San Jose
nice, family friendly hotelfrom ccab
Would stay here again if we were back in San Jose. Very convenient location right off the highway -- you can't miss it from the highway.
Aside from Sat. nite nightclub noise- very pleasant stayfrom petoonya
Very nice hotel...from cbpdcop
Overall, we were very satisfied and felt we got a great room for only $80/night plus the $10 parking charge.
We would definately stay here again.
Average Hilton Brand Hotelfrom bestbet33
As with most Hilton brand hotels it seems like, the front desk staff were cold and unwelcoming. The girl I got did not look at me, smile, and when I asked her a question she just ignored me. I will give her the benefit of the doubt that maybe she didn't hear me or something though I was right in front of her. However, a few weeks before my arrival I emailed the hotel regarding San Jose's Light Rail system to see if they had a station near by. I was emailed back the next day with a very thorough answer and upon check-in, without asking, I was given a packet of maps and a personally typed letter welcoming me to the hotel and giving me directions to the station. This was a very nice touch which proved to be very useful later in our trip. I also found the concierge desk very helpful and friendly.
Though our room was not on executive level it was still good sized, had two bottles of free water, was clean, and looked recently renovated. From our room we could see the airport and while the rooms are definitely not sound proof the noise was never very loud or bothersome. The beds were very comfy and had five pillows per bed and even had a spare one in the closet.
Internet access and parking both cost $10 a night. This is a little excessive in my opinion though I understand this is what you get with hotel chains. One other thing travelers should know is this hotel does not have refrigerators or microwaves in the rooms. If you want to special order a fridge it costs $5 a night. This was VERY cheap.
The executive manager's reception (for executive level and VIP tiers only) was average. Snacks included fresh fruits, chesses, potato caviar, chips, and nuts. Soft drinks were served in un-cooled bottles. However, glasses and ice was provided. I don't drink so I can't comment on the free booze.
All in all, this hotel's main fault is the front desk staff. I would recommend this hotel if you are flying out of SJA. If you want to be more downtown based I would recommend the San Jose Hilton.
A good hotel, but seems to be slippingfrom JDinHouston
Most recent stay was in late January 2006 for three nights. First night there was no hot water in the evening or in the morning. The hotel did adjust my bill, which is nice for my expenses, but doesn't feel like they did anything for me. The room was okay, bedding improved which is nice, but for whatever reason even the upgraded rooms seem dark and old. Room service breakfast was also delivered almost 30 minutes after the selected time.
The high end restaurant also seems to be slipping. The food quality was a step down, and the wine cabinet was not working properly. Service was also a step down, I had to flag down the staff to get service in the lounge, and it wasn't a busy night.
I've recommended this hotel many times in the past, but am not sure I can any longer. I intend to stay elsewhere on my next trip.
Good Overall - Bad Internet Providerfrom DJH-in-Austin
routinely for business. I have stayed
multiple times in the last 6 months.
1) Very close to San Jose Airport
2) Full Service Hotel - coffee shop, fancy
restaurant, night club, lobby-bar/sushi-bar.
3) Attractive lobby
4) New high-end beds in rooms
Not so Good
1) Pay parking. Irritating and slows you
down having to do the attendant rigamarole
every time you go in and out. Also frustrating
on your first visit because it is hard to
tell where to park when you are checking in.
2) Terrible Internet Service Provider. Wireless
and wired access provided in-room by a company
called Datanamics. Promotion codes fail to work.
It forgets your log on and forces you to register
a new one. Forces you to power off and fully
reboot your computer (multiple times!) to get
a connection that won't bump you off. Strange
firewall settings prevent your VPN from working
unless you spend an hour doing trial-and-error
work on obscure configuration settings. Note: we
all work for one of the top 3 computer makers
in the world; we are not technophobes. All of
us routinely take our computers to any Starbucks
in the country, power them on and connect
instantly. There is simply no excuse for the
hotel's service to not be as reliable and simple
to use as the service at Starbucks.
would not stay here aqainfrom FrequentTraveler95
Convenience, but not much morefrom paulcHawaii
A great hotel now even betterfrom A TripAdvisor Member
was our first experience since the recent renovation. Room decor is now
up to date and more comfortable and luxurious than before. Beds have
pillowtops and four pillows for extra comfort. Service was fast,and every-
one we dealt with was friendly and courteous. The restaurants were so-so
on our previous stay. This time the food and service were above average,
exceptional for a large chain. Spencer's is a dark cozy room,perfect for a
romantic dinner. The whole property has been spruced up;it looks (and
smells) like new. I think the Doubletree is the best choice is San Jose,for
business or pleasure. Location is great,right off 101,only a mile from 880,
and only a few minutes from local attractions and corporate offices. And
it's usually easy to get a great rate through Priceline (this time it was $56,
but we've found it as low as $40). Highly recommended!
Great hotel, esp. at Priceline pricesfrom snider33
Not a luxury hotel per se, but the lobby, pool area, and rooms were all of 4 star-plus quality. Some of the decor is dated, but it all appears new and is not worn out. Perhaps the pseudo-1982 decor is intentional. I would definitely stay again if visiting San Jose.
Top Local Tips for San Jose
Santana Row There is a new area called Santana Row. I had to take a cab to get there, but I thought it was worth it. This section of town has several blocks designed to look like a European city. Outdoor cafes, wonderful boutiques and interesting architecture. Above the shops they are selling residential spaces. I wish I had more time to spend and walk around. It was charming.
Steak? Spencer's! You have to try Spencer's at the Doubletree! So delicious!
Other names for Doubletree Hotel San Jose
- san jose doubletree
- doubletree san jose
- Address: 2050 Gateway Place - San Jose - California - 95110 - United States
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