The Ritz Carlton San Francisco Hotel

, San Francisco, United States
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The Ritz Carlton San Francisco Hotel

5 star

Rooms: 336

600 Stockton Street - San Francisco - California - 94108 - United States Hotel Website | | 4152967465
434 Traveller

Reviews - The Ritz Carlton San Francisco Hotel

Historical Traveller Reviews of The Ritz Carlton San Francisco Hotel

There are better places to stay in SF

from sgsilva
I have been visiting San Francisco at least once a month for several years now and have stayed at a variety of hotels. I recently stayed at the Ritz Carlton and was quite dissapointed. While everyone there is very nice and the public areas are very beautiful, the rooms are dissapointing. The room was a very average size, simaler to a Holliday Inn. The decor was not to my taste with hot-pink carpet. Parking is $50, much higher than other hotels, though they also wash the car. If you want REAL luxury and are willing to pay for it, stay at the Mandarin Oriental. Otherwise, the Mark Hopkins, Palace, and Pan Pacific are all better choices.

Superb!

from LadyGolfer99
My husband and I stayed at the Ritz-Carlton San Francisco in early August 2004 for his birthday. It was great. We have stayed at other Ritz-Carlton's and this location did not disappoint. We booked the Mercedes package and got a club level room, a brand new Mercedes S300 (sweet!), which we drove to Napa and back on 1/2 tank of gas and also to Pebble Beach/Carmel and back on slightly more than 1/2 tank of gas. This package is definitely worth the $ because you get allyou an eat and drink (including alcohol) 5 times per day, the car, gas, unlimited mileage and club level room. The staff was amazing. My husband likes Guiness beer and they managed to get it by the 2nd night of our stay. They also had my favorite wine brought in at my request. Free drinks and service to boot - the club level is more than worth it. Also, there was a problem with the navigation system on the mercedes and since they couldn't fix it, they gave us another car - the S430. This property is top notch in service, food and they even returned the rental car to Hertz at the ariport for us when we arrived from Northern California. Amenities were plentiful, rooms were exceptional (Frette linens and the most sumptuous towels) and service was top-notch. Well worth it!

not worth the money

from pointtravel
I stayed here for four nights in August 2004. Overall, excellent location. 10 minute walk to Union Square. 2 minute to Chinatown. The room is average size. But $400 for a regular room per night is excessive. There are plenty of hotels with similar quality and MUCH cheaper. The staff overall are courteous. but, a maid did walk in on me almost naked at 9:30pm. I didn't hear her knock at all. I think a turn down service at 9:30 pm is OUTRAGEOUS. There are plenty of people who go to bed early. therefore, if you go here on company expense, then by all means, go for it. Otherwise, try elsewhere at half of the price and still get a decent room.

wonderful

from GeorgeRob9
Exceptional service. I just returned from a 5 day stay. The service was exceptional. The staff catered to every need. They have twice daily maid service. I poked my head out of the door and asked for more ice and it came in a minute. Room service came within 15-20 minutes. The staff provided us with farewell cookies and candies. The rooms are approximately 400 square feet and very well maintained. I can not see how a hotel could be better.

Not what I expected

from A TripAdvisor Member
I stayed here in over Christmas a few years ago. Maybe it's better now, but we didn't have a good time. It was Christmas night and we ordered room service. It took a long time. Bread didn't come with butter, and when I called room service, the girl was very rude. The butter never came so I called up the hotel manager to complain, who delivered the butter himself. The service was a bit snobby especially during breakfast. It was all very stiff. When we left for the airport, maybe the manager knew we were not happy, and sent us to the airport in a limo but charged the same as a taxi. I won't go back again, it is just not worth staying in an overpriced hotel when you get this type of service. The manager can't do all the work!

Unpretentious Refined Elegance

from Leisureboy
We stayed here the beginning of August 2004 and enjoyed the attentive staff service, beautifully refined decor and great location. We opted for the Mercedes package, while pricey at $525 per night, did afford unlimited use of 2004 SL 500 Roadster and accomodations at club level King deluxe room. The car was a great treat for our drive to Napa which is 90 minutes away.
We did not experience "country club" attitude at club level. There is a refined elegance but the atmosphere was not painfully pretentious; an eclectic clientel from the corporate CEO to vacationing, average families with small children. Staff was smiling and welcoming. The food presentations at club level were overall very good. A wide gormet variety from duck and pineapple cous cous and salmon pate` to chocolate chip cookies and milk at night.
The room was average size with expected lush draperies and elegant furnishings. High level of attention by the conceirge who are dedicated to the guests at club level. Typical urban, city view but don't expect dramatic views of the bay. The lobby has spectacular oil paintings, lush Louis XV furnishings, elegant crystal chandeliers, enourmous floral displays and pianist at a grand piano. Health club was complimentary with Cybex equipment, excellent tread machines and hot tub and pool.

I liked it...a lot.

from A TripAdvisor Member
This is one of the best city hotels I've been to. The rooms are nice and large, but only a couple of them have any sort of interesting view. The service, however, was exceptional. From Guest Recognition to the servers on the terrace, nothing was too much trouble. The dining was also great, though SF has a lot of top-notch places to dine. I left feeling refreshingly impressed.

well done..but

from spiderback
Service is wonderful, check-in is easy, food terrific......great location. In all, a good place to stay. The "executive suite" w/an adjoining bedroom was slightly disappointing ( small parlor) with the master bedroom offering neither a window or a painting..or photo or whatever, on the wall. Nevertheless, its not all that expensive and again, the staff is great.

Still Puttin on the Ritz...

from FlyOneWorld
The Ritz is the grand old dame of luxury in San Francisco. The facilities are very elegant and Sylvan Portay's food is the Dining Room is 6 star.

I have stayed 3 times on the Club Floor, once in an executive suite. The suite featured Frederic Fekkai bath products, seperate shower and the usual small tub. The shower had a large back scrubber. The living area was fair sized and well furnished. Regular rooms have Treuil bath products and no separate showers, the bathrooms are still nice. (Note: In SF only the Four Seasons has deep soaking tubs)The beds are luxurious and the rooms well kept.

Service is IMPECCABLE at the Ritz. The Club staff know you by name and efficiently solved any issues that came up. This Club lounge is the best I have seen at any Ritz. (I have been to 10 others) This is the best SF hotel and I've stayed at most.

A few areas for improvement: the TV has limited channels, faxes arrive slowly and valet parking is $53 with all the add-ons.

What you come to expect at the Ritz

from VLBerry
The Ritz was incredible. The location is great and the service was top notch. You feel like you are in a different world, free from all the hustle and bustle of San Francisco. It was great.

Top Local Tips for San Francisco

Take the cable cars. Great fun and essential for the hills. Buy a $49 tourist ticket for a week's travel and access to all the must see destinations

7 day pass if staying more than 2 days, the 7 day pass is very good value for all the cable cars trams and Metro

Go visit the Ferry Building Be sure to drop by the Ferry Building at the Embarcardero for food, cheese, cooking items, etc.

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Other names for The Ritz Carlton San Francisco Hotel

  • san francisco ritz-carlton
  • san francisco ritz carlton
  • san francisco ritz
  • ritz-carlton san francisco
  • ritz san francisco
  • ritz carlton san francisco
  • Address: 600 Stockton Street - San Francisco - California - 94108 - United States
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9.0/10

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