The Prescott Hotel, San Francisco
Reviews - The Prescott Hotel
Read 458 additional reviews of The Prescott Hotel at TripAdvisor.
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Historical Traveller Reviews of The Prescott Hotel
Good location but need investmentfrom A TripAdvisor Member
The service was OK but not excellent. The rooms need some investment but it is still acceptable.
Don't have a breakfast room and only offer coffee in their lobby. This is not what I expected from this level of hotel in the US.
Really Good but not flawlessfrom Sirdarby
Overall the staff was pleasant and the accommodations welcoming. I especially thought the maids and technical support staffs were bending over backwards to please us (very timely and prompt). I enjoyed the complimentary Aveda products in the room and the candy in the honor bar was fresh. Room service was prompt. The linen was high end and very nice.
This Hotel was not like traditional chain ones, it was much better, more on the scale of a bed and breakfast. Quaint and antiquey (if that's a word). We were provided with a free upgrade that had no view. Both windows were blocked by the walls of the parking deck. Didn't bother us other than I could not get cell phone reception.
The water pressure was hot and strong (great assets). The room also had a Jacuzzi tub (great if you are into that). The gym was small but well stocked with all the equipment I like. High end Elyptical and bicycles and a universal machine. This was great. The Hotel was more of a boutique place and we both loved it.
The complimentary wine each evening was a plus. Red and chilled white in a self serve setting. Some cheese and crackers would have made it better but the wine was good and plentiful. We often took advantage before dinner. Proximity to the shopping district downtown was awesome. We walked everywhere and the shuttle we took to the wharf was free because the trolley was out.
What was not good:
We were never able to get internet access in our room. And access from the lobby was expensive and not geared towards long time use. The technician tried to hook us up in our room but after installing 2 different types of modem equipment, they not only were not able to deliver, but the follow up was poor. We were told we would be contacted with an explanation or a solution but were not. When we inquired again, the front desk offered to allow us to use theirs, but it was not convenient. We had expected to conduct several hours of business from our room. Therefore, if you are planning a business stay, you may want to acquire the necessary assurances so this won't happen to you.
Concierege and front desk staff curb staff etc.:
Good service but splotchy. I suggest they may need some cultural sensitivity training to learn how to be more accomodating to minorities. There was a consistent hint of "Are you sure you are in the right place?" When dealing with agents other than those who knew us from initially checking in.
When our cab first arrived, the bellman did not greet us and we handled our own bags. When he later saw us checking in at the front desk, he seemed surprised. Upon check out, instead of hailing a cab for us, he strongly insisted we take a private car. This was OK I guess, but the way he handled it was a little curt, as if I did not have common sense.
In a nutshell, I would stay there again.
Great Hostsfrom brucer1
Good stay!from moose19
Enjoyable but Tiny Boutiquefrom morellyn
Prescott was great!from A TripAdvisor Member
Prescott - A lifesaverfrom JulesAnne
THe only reason I didn't give this lovely hotel excellent is due to the limited room service. It is difficult to find a place in the neighbourhood to get a reasonably priced meal - you don't want $30.00 entrees every night.
t try it for businessfrom A TripAdvisor Member
The hotel is very conveniently located right by Union Square and not too expensive -- a regular room rate at this time was about $180. I decided to stay in what the Prescott considered a suite with a separate living room so I could conduct some meetings in the suite rather than book a separate meeting room which tends to be more formal anyway.
I arrived at the hotel and found out that my "suite" was not anywhere close to any suite I have ever seen. The "living area" of the suite couldn't have been much for than 100 square feet and in no way could accommodate the meetings I was going to be doing. This, to be fair, is not entirely the hotel's fault as I didn't check them thoroughly enough, but the descriptions on their website were a little misleading.
The room themselves were fine. Nothing remarkable or fancy. My biggest complaint about my room, and most of the hotel (except for the very front of the lobby) is that I could not get a wireless reception for my cell phone anywhere. This may not be important when travelling on vacation, but can be a big issue when your lifeline to people who are trying to get in contact with you is cut off because the hotel hasn't installed the necessary repeaters on their roof to allow wireless connectivity.
The room service was limited as the hotel did not have its own kitchen per se, but you were able to order room service from the restaurant Postrio next door. The food is quite good, but very limited even by room service standards. This was not a huge deal as there are many places within a two block radius to get many different types of cuisine.
The concierge staff was very good, and most all of the employees were extremely well trained. Being a boutique hotel with a small number of rooms is a plus as you don't feel as if you (or the staff) are being overwhelmed with a lot of people.
The fact that the hotel is a boutique is its greatest strength and greatest weakness. It has the nice feel and service of a boutique without the amenities of a bigger, more business oriented hotel.
I would definitely stay at the hotel again, but not for business. Having to stand outside at 3:30 a.m. to try to get e-mail and mobile phone reception to handle something that was happening back on the East Coast was enough to dissuade me from staying there again for work. However, if I was travelling to San Fran for a nice weekend, I would definitely consider it.
The Service at the Prescott in Impecablefrom A TripAdvisor Member
I could not believe the previous review for my experience is nothing but the exact opposite. I am a guest with some frequency and always meet other guests that share the same feeling; of being welcomed back with sincerity and most importantly that the staff cares.
Great value, excellent service and I highly recommend
Kimpton Group Member got disregarded, club level not worth the price differencefrom A TripAdvisor Member
Luckily the room was pretty quiet, which is what I wanted. The bed was really comfortable which was nice but to my disgust they don't use comforter covers only flat sheets to cover the comforter and I found I was sleeping next to what looked liked blood stains, just disgusting.
Needless to say the maid changed the comforter the next day. The rooms are nice overall, although some of the furniture and fixtures are worn.
Oh by the way, NO VIEW anywhere in the hotel, just looks out into the alley and other hotel guests, I had to keep the drapes drawn the whole time. The location was great, can't beat it. You don't need a car there, as cable cars and buses are nearby, buy a muni pass which will cover the trolleys, cable cars and buses. Overall the hotel was okay, not worth the price, San Francisco I enjoyed as always.
Top Local Tips for San Francisco
SF visitors center Stop in at the visitor's center close to Union Square. The staff there are very friendly and helpful. They helped us plan an entire itinerary based on the things we wanted to see along with some things we never would have known about.
Try MUNI for getting around the city Get a multi-day MUNI pass for easy travel around the city - busses come often and it was easy to figure out - even for a country girl like myself!
Great view The Coit Tower gives a panoramic view of the city and is great for getting your bearings
Other names for The Prescott Hotel
- prescott hotel kimpton
- kimpton san francisco
- Address: 545 Post Street - San Francisco - California - 94102 - United States
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