Pros: it is in the heart of S.F. "union square" malls, trolly, cabs, restaurants, shops, everything all footsteps away. Perfect for a couple or family or group that is focusing on sight seeing.
Cons: If you're looking for a romantic getaway spot, this is not for you. The bed is comfortable, there is a shower, but the room is soo small, you get a tv and a sink, the basics. good enuff for us, might not be good enuff for everyone. Parking is $25 for every 24 hours, you can go in and out (valet).
2 out of 2 readers found this review helpful
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This hotel was disappointing. Even though it is a budget hotel, some customer service would be appreciated as we were paying money for the room! The staff were cold on arrival and first impressions of the room was that it was clean but on closer inspection, the room smelt of damp, the radiator did not work and the phone line also did not work. We were moved to another room whereupon the radiator was leaking and the toilet flush was broken. In addition as our rooms overlooked Powell Street, we could hear the noise of the cable cars and also the live bands on the street and from the bar across the road. When we checked out, we were incorrectly charged for water, etc and when we complained the receptionist admitted that they’d received a lot of complaints from other guests about incorrect bills (including telephone calls). However, not all the staff was rude and the hotel is in an excellent location - near the shops and transport.
26 out of 26 readers found this review helpful
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