Hotel Monaco, San Francisco
Reviews - Hotel Monaco
Read 746 additional reviews of Hotel Monaco at TripAdvisor.
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Historical Traveller Reviews of Hotel Monaco
Would not recommendfrom jzarate12
I've been told the bed are "heavenly" beds, but ours was anything but.
We had a breakfast package, where we were to received breakfast for free the next day. After waiting over 1.5 hours for our food, we called and were promptly told that some of the staff called in sick and that everyone was behind. No sorry, no nothing. Then, we we finally go our food, one meal was missing! One of the wonderful things about this hotel is giving their patrons bathrobes to wear while staying. Well, we were missing one. Not that I mind, but I didn't want to be accused of taking it and getting charged for it after we left.
Needless to say, I wouldn't never stay in this location again, and I wouldn't recommend it to anyone. However, based on the rave reviews of other locations, I would try other hotels in the chain.
Love this Hotel!!!from A TripAdvisor Member
beautiful Hotel Monacofrom A TripAdvisor Member
Great Location!from A TripAdvisor Member
I really, really wanted to like this hotel...butfrom Travlnguru
First, the positive...my request for a quiet room with high speed internet was met. I did have to wait an hour or so for the room to be ready, (I arrived at 12 noon, so this is understandable)...I was offered a complimentary drink at the bar to pass some time, which I thought was quite nice.
Now, for the negatives: I did attend the wine hour my first night; which in addition to wine and snacks had a tarot card reader as well as a masseuse. I did patronize both of these people, who made it clear that there was a "suggested fee" associated with each of their respective services. I paid each what they asked for. Prior to retiring for the evening I requested a wake up call for the next morning....it never came.
The following night, I stopped in during the wine hour again. This time, there was a gentleman greeting guests, and pouring wine. He was making a point to tell the guests that the wine, snacks, tarot card reading and shoulder/neck massage were all "complimentary". I approached this gentleman when he was alone and told him my experiences the night before, of being told and in fact paying a fee for each. He apologized, said that a fee should not have been solicited, (but admitting that it had been a problem in the past) and that they should have only mentioned that gratuities are allowed, or have a "gratuity jar" in visibile view. He suggested I speak to managment, and gave me a name of an appropriate person.
The following morning (after receiving a wake up call, albeit 25 minutes late) I did make arrangements to meet the "director". When I reiterated my experience of being asked for money by both the tarot card reader and masseuse during the wine hour, this person got very defensive, stating that I must be mistaken, once again using the term that these are offered "complimentary", but gratuities are allowed. I explained that "complimentary" means free, and although a suggested gratuity is certainly acceptable, stating a fee for something that is supposed to be complementary is not. I was only looking for an apology, and a "we will certainly speak to these people"; and a thank you for letting management know that this has occurred. I got none of this; and was made to feel that I imagined the whole thing. I did also mention the wake up calls (one that never came, one that was late) and was told that sometimes "mistakes are made", but still, no "I'm sorry".
Incredible. My first and only stay at the Hotel Monaco, San Francisco.
Pet Allergies Bewarefrom A TripAdvisor Member
t Ask for A nicer Place to Stayfrom A TripAdvisor Member
I would stay here again any day. It's a fun atmosphere. These rooms are decorated unlike any other place you've ever seen, and this made our vacation to SF feel really special.
Love the Cookies! Tiny Roomsfrom cchill
My one complaint is that they didn't scale down the furniture for the size of our room. We had an extremely small room, maybe 4x5 walking area. And there was a huge desk (with no drawers), an enormous entertainment unit (with 2 drawers, 1 filled with things to buy), an enormous nightstand - with no drawers and a giant desk chair. It was totally impractical, for what I would guess is mostly a pleasure hotel, being in the Theater district. We actually had to move the furniture around to accomodate 2 suitcases and there was no place to put our unpacked clothing. We had to take turns packing and dressing.
Slips in Servicefrom CATrvl08
ll probably go backfrom A TripAdvisor Member
But it has character and I still enjoyed it more than a big chain. It only isn't a 5/5 because the room was a little cramped and I was on the outside wall and that meant enough street noise that I was awakened several times during the night. If I went again I'd try to request an 'inside hallway' room. Next time I go to SF I'll probably plan on going back but look around and compare and see if anything else seems as interesting.
Top Local Tips for San Francisco
Leave your shorts at home San Francisco weather is highly unpredictable at all times of the year. Dress like you are going to summertime Colorado not to the beach. Dress in layers, bring a jacket, and leave your shorts at home.
Westfield Mall nice food court in the basement of the Westfield Mall (on Market Street) by Bloomingdales.
Hotel Monaco Restaurant I recommended this cafe as a great place to get breakfast, whether you are staying there or not. It is well worth the visit. High ceilings, well-priced and elegant fixtures. Worth the trip.
Other names for Hotel Monaco
- kimpton san francisco
- hotel monaco san francisco
- Address: 501 Geary Street - San Francisco - California - 94102 - United States
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