Grove Inn Hotel

, San Francisco, United States
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Grove Inn Hotel

, San Francisco
890 Grove St - San Francisco - California - 94117 - United States 415 929 0780
16 Traveller

Reviews - Grove Inn Hotel

1/10
Please Read Before Throwing Away Your $$
Submitted by: Emily in 10/10/06
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young Couple
I booked through Travelocity well in advance. Long story short, show up with my boyfriend and basically the Innkeeper slammed the door in our face and told us he had NO rooms and he couldn't help us. Travelocity called him, he put them on hold for 40 minutes, and then told them he didn't know anything about any reservations and couldn't do anything and hung up on them. We were stranded without a room, had to wait 3 hours for Travelocity to find another room, and this meant cancelling dinner reservations and plans with friends. I have NEVER in my LIFE been treated so rudely and unprofessionally - apparently these Innkeepers have no problem taking money for reservations through a 3rd party site and then NOT HONORING THE RESERVATIONS. The worst part was the level of disrespect we were treated with - I am only left to feel that the Innkeeper didn't want us staying there because we weren't Senior Citizens. I'm going to do whatever it takes to make sure this B&B's relationship with any 3rd party vendors is SEVERED so nobody else is completely screwed like I was.

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