Galleria Park Hotel

, San Francisco, United States
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Galleria Park Hotel

, San Francisco
3 star

Rooms: 177

191 Sutter Street - San Francisco - California - 94104 - United States Hotel Website | | 415 781 3060
680 Traveller

Reviews - Galleria Park Hotel

1/10
A nightmare
Submitted by: Michael Reith in 20/09/05
  • Age Group: 41 - 50
  • From:
  • Traveller type: Family Traveller
Excellent service from the common employee but utter failure on the part of management to deal with my complaints about noise in the neighborhood that prevented sleep. I was alleged to have not turned in my keys and was told that I did not pay for a 3rd day of parking (which I never used). A pretty little hotel with comfortable rooms, and an inept management. Strongly recommend that you avoid them.

Historical Traveller Reviews of Galleria Park Hotel

Disappointed; not as nice at the Argonaut

from elkejames
The doorman seemed confused which resulted in a 10 minute ordeal trying to get our car picked up by valet and assistance with out luggage. The doorman actually let the heavy front glass door close on me! The desk clerks were nice but not overly friendly. The friendliest person was the housekeeper who did a fine job with room cleanliness. The free wine hour was great but the lobby was overcrowded with people due to lack of chairs. The elevator's limit was 4 people, however, most people didn't abide by this and crowded in anyways (we took the 4 flights of stairs when this happened). The rooms: the bed was very small (short in height and length), the bedspreads were thin, the wallpaper in the bathroom was peeling and a tile was missing; the bathroom mirror was tarnished; at 9:15pm on a Sunday night, I heard a trashtruck beeping and dumping trash outside my window. The hotel guest book stated the restaurant was not open on Sundays, so we took skipped breakfast. However, upon passing the restaurant, we discovered they were "now serving brunch!" On Monday morning, we attempted to eat at the restaurant and found it closed......a restaurant employee apologized and said they had a late night and would be open in 10 min......we were in a hurry, so we ate up the street instead. We will not stay here again. It was a step up from a Motel 6. We were looking for a nice full service hotel and this was not one.

Solid choice in Downtown

from VeniceLE
I visited the City for Thanksgiving and finished my holiday shopping while staying at the Galleria Park. The location was excellent for downtown shopping and dining. The room, although small, was cleaned and well-maintained. The staff was mostly pleasant (one desk clerk was quirky). A previous reviewer was "underwhelmed" by Perry's, the restaurant in the building. I'd have to agree, but I recommend the Perry's that's on Union Street. Parking was the usual steep $30.00/day (plus tax!). Overall, the hotel is very nice, and I look forward to visiting other Kimpton hotels.

Good location, great service

from omoshiroi
We spent 4 nights here in mid-November and had an excellent experience. I've stayed in six or seven hotels in SF and this ranks with the top of the boutiques. The service was excellent and the rooms very comfortable. Join the Kimpton frequent stay club (forget what it's called) and get a free daily paper and personalized treatment. the hotel is close to Chinatown, Union Square, and the Embarcadero. Even better it is only a block and a half from the Montgomery St. BART station and thus only about 40 minutes total from SFO or OAK. Skip the breakfast coffee for the many bakeries in the area (but not the one right next door) but the wine hour (5:30-6:30) is definitely worthwhile.

I was very pleased!

from NW
I stayed at the Galleria Park for a week on a work trip to San Francisco and greatly enjoyed my stay. My interior room was extremely quiet, and I found the hotel very clean, even compared to more expensive hotels. The staff was extremely friendly and accommodating -- one of the best hotel staffs I've ever encountered. Yes, the hotel is a little worn around the edges, but I appreciated that some of its aged charm has been retained and that it's not a cookie-cutter big chain hotel. I also enjoyed eating at Perry's, next door to the Galleria. I will strongly recommend the Galleria Park to my workmates and to anyone else traveling to San Francisco.

Recent visit to Galleria Park, check out November 15

from Bailey2004
You cannot beat the location of this hotel. The staff was very friendly and responsive. The hotel limo/cab and added bonus. You cannot beat the location, nice linens, Aveda products, coffee and newspaper every day and the evening wine reception to chat and mingle. Even the in room honor bar prices were not horrid Yes, this is a small boutique hotel and some areas may be worn, but cannot beat the value and location. My room was facing the street (wanted the city experience) and was okay. Also, the room was very clean. Very important!! The major hotels are still striking and quite noisy 24/7 and this hotel is located away from the major ones, but yet close to everything. That includes Union Square, the cable cars, Market St, SFMOMA. If you want the big hotel amenities then go to a big hotel and cross the picket lines. This hotel fit the bill nicely for a long weekend in SF.

Worst hotel ever

from A TripAdvisor Member
The hotel was small, old and dirty. I could not wait to check out

I thoroughly enjoyed the stay

from oopsie-daisy
We reserved our room through a blind website. We really liked the hotel. The location was excellent - we were able to walk a lot of places instead of cabbing it. I've stayed in a few boutique hotels and this was among the better ones. Of course, there was one staff member (didn't get his name) who was really good at telling us about SF and how to get places and where to eat, and he made the experience even better. The rooms are small, like most old renovated hotels, but the rooms were nice, clean and well stocked. One problem was the elevators (not stopping at the right floor or stopping in the basement and not moving again) but I heard someone mention they were being worked on soon. I would still definitely recommend this as a good place to stay.

Wonderfully Surprised

from hannahfettig
My husband and I stayed at the Galleria Park, concluding a road trip from Montana, to Seattle, and down the PCH. It was a perfect place to finish our trip. The lobby, the room, even the lift, were all charming. Complimentary wine in the evening, very comfortable beds. We plan to return to San Francisco, largely based on our time at this hotel! Highly recommend.

Above average hotel

from A TripAdvisor Member
This is a pleasant place to rest your head for a night or two in San Francisco, but I might recommend elsewhere for a longer stay, or a special vacation.

The hotel is small, but clean and comfortable. Rooms are also small (but that is how many SF boutique hotels are) but feel nicer than an average hotel with some extra amenities, such as Aveda shampoo products, soft sheets, and down pillows. Although other posts have mentioned noise, I didn't hear any from our interior, courtyard room. However, I noticed more than normal wear and tear on the hotel--- in the room, especially. Staff was courteous for the most part.

Outside the hotel is a shopping area. There are some nice stores and Union Square is only a few blocks away. The area is safe.

I stayed also at Villa Florence during my trip. I would recommend Villa Florence over this boutique hotel, for a more elegant atmosphere and better location.

Galleria Park: Small, but not special.

from A TripAdvisor Member
The Galleria Park Hotel in San Francisco has the advantage of a small hotel, but did not quite impress me with its quality. The staff was very curteous and helpful, but the small lobby quickly became crowded during the evening wine receptions. The room with 2 doubles and 27 inch TV and honor bar was decorated nicely, but the bath was too small, and shower was designed for someone 5ft tall, not 6ft. Several marks were noticed on the wall, as well as a broken curtain rod. The area which the hotel is in is primarily a business/shopping district, with Union Square restaurants being several blocks west, another disadvantage. I noticed some reviews mentioned noise problems, but we were on the 7th floor facing an office building and this was not a problem. Overall, the hotel was nice, but there are better options for the same price.

Top Local Tips for San Francisco

Dress in layers Don't ever let the sunshine fool you or else you'll end up in in one of those " I (heart) San Francisco sweatshirts” that yells out “tourist” all over it! Yes, it’s sunny. Yes, the fog rolls in with a wicked wind and chills you to the bone. Dress in layers. Wear comfortable shoes because San Francisco is best enjoyed by walking around. You’ll see so much more by walking to your destinations. It’s warmest around September & October but you can get a hot day in March, if you’re lucky. There is no real “bad” weather here. It’s not too hot, it’s not too cold. Perfect for Goldilocks!

Hints! *Stay in the Financial district if you want peace and quiet and way from panhandlers. *Purchase a MUNI pass for your length of stay. It is well worth it. *BUY GOOD SHOES because you will be tired from walking. *Posh Bagle on Sutter, just north of Kearny is GREAT for breakfast *See Alcatraz at night, it is well worth the extra money.

Parking Look for the "Shopper's Extravaganza" package in the hotel's website. It includes free valet parking and is a great rate!

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Other names for Galleria Park Hotel

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  • Address: 191 Sutter Street - San Francisco - California - 94104 - United States
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9.0/10

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"A nightmare" - Michael Reith

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