Comfort Inn By the Bay Hotel, San Francisco , United States

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Comfort Inn By the Bay Hotel, San Francisco

Traveller Reviews

Rating

3.0/10
Comfort Inn By the Bay More Photos

Official Contact Details - Comfort Inn By the Bay Hotel

  • Address: 2775 Van Ness Avenue - San Francisco - California - 94109 - United States
  • Phone: 4159285000
  • Email:
  • URL: http://www.comfortinn.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 138
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"If you want to keep your money, do not check into this hotel!!!!! Our hotel room was paid for in..."

"Comfort Inn By The Bay in San Francisco is conveniently located and adequate for a reasonably..."

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Reviews - Comfort Inn By the Bay Hotel

2 reviews (Showing 1 - 2)
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Rating:

1/10
Problems with them taking money when they should not
Submitted by: Tina in 01/06/07
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Mature Couple
If you want to keep your money, do not check into this hotel!!!!! Our hotel room was paid for in Aug. when we got there they billed us another 371.51 the day after we checked in, after going to the front desk two different times one on the day it happened and again on Fri. to get our money put back on card. They put it back on Fri. just to take it again on sun. (we checked out on sat) had to fight with them on Mon. finally got it back on our card Mon. only for them to take $114 off again on Tues. and am still fighting them to get that money back. They say they'll put it back on in 3-5 days. That is not acceptable!!!!!! I will never ever stay there again called phone number on internet to get help only be told it will take 7-10 days. Is there anybody out there to help people like us out????
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Rating:

5/10
Hidden Costs
Submitted by: Elmer Burgan in 05/05/05
  • Age Group: 60 +
  • From: United States
  • Traveller type: Family Traveller
Comfort Inn By The Bay in San Francisco is conveniently located and adequate for a reasonably priced hotel. However, the rooms billed as having a view of the bay are only available as an upgrade to the pre-paid prices offered on line, at significantly higher costs. Especially irritating is the "Hotel Policy" of charging a five dollar per night fee for the in room safe, even after asking at check in whether the customer desired to use the safe and receiving a clear "no thank you." To my subsequent inquiry to Comfort Inn about the matter, I received the less than satisfactory answer that each of our hotels sets its own policy. No response was ever received from Comfort Inn by the Bay.
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