Hotel Solamar San Diego

Rooms: 235
Reviews - Hotel Solamar San Diego
- Age Group: 60 +
- From: Israel
- Traveller type: Business Traveller
- Age Group: 41 - 50
- From: United States
- Traveller type: Weekend Breaker
Read 773 additional reviews of Hotel Solamar San Diego at TripAdvisor.
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Historical Traveller Reviews of Hotel Solamar San Diego
Fantastic stay!
from ChicagoTraveler3Lovely Hotel--Poor Service. Does not live up to hype.
from Danni0005Firstly, I had 1 bar of soap in my bathroom, and it is kind of an inconvience to have to keep transferring it back and forth from sink to shower. Yes, it is great soap, but 2 bars would have been nice. The water in the shower was cool to lukewarm at best each time I took a shower.
In the literature it states they have "turndown service." They say that rooms are "refreshed." When I returned to my room, in the evening, it had not been touched. I called down to the front desk and they said I had to request turndown service. I wish they would have let me know that or mention it at check-in or in the literature. I travel frequently and know what turndown service it! When you have to request it they usually let you know that.
So, the next night I return to my room and the pillows are put on the floor. I guess that is turndown service? At a Kimpton Hotel? I don't think so. My towels were still on the floor (from my cold shower). My room service tray was still outside my room (I had room service at 4:30 pm--it was STILL outside my door at 2 am!).
Which brings me to room service...... I called about 3 pm and no one answered. I was transferred to the front desk after several attempts to get in touch w/ someone at room service. THey said they "must be out on a call," and I'd have to call back. So, after 45 min there is still no one in room service. THe guy at the front desk told me a bunch of people had quit, so they were short staffed. It took over an hour just to place an order! The front desk ended up taking my order. When it was taking way too long I called room service and finally got someone. THe guy apologized as the front desk had not even placed my order!
Then, after noon the first day my keys did not work. I had to go back to the front desk and wait for them to check 4 people in before I could get a new key.
The part that bugs me about this is that I wrote a letter detailing these problems to the GM, Ms. Richardson. I wrote it on 8/31. Today is 10/7 and I have not heard a word from this hotel. You would think that they would at least acknowledge my letter. I waited to see if I would hear from them before I wrote my review here...
Was it an awful stay? NO. But it is not a Kimpton caliber hotel. I would not have minded if I was paying $79 a night--but I most certainly was not paying a low rate!
I am, however, staying there again tomorrow night as I do love the lounge. We'll see if there have been any changes. I hope so!
Wonderful experience at the Solamar
from myohmyWe stayed during the Labor holiday and got an excellent rate. I had read reviews that advised you to ask for a room away from the pool to avoid the noise from the bar. I also asked a room away from the elevator to avoid foot traffic by our door when I booked the room on line. When we checked in, they acknowledged my request and gave us a spacious, quiet room. The bed was luxurious and the furnishings brand new. The only issue I had was the choice of the bathroom sink. It was shallow and sloped, so drainage was an issue. The faucet head was also so high above the sink that it caused a lot of splashing.
The pool area gets very crowded and it seems that quite a few people who were poolside during the day were not hotel guests. At night when the bar opens up, they charge admission to non-guests and ask hotel guests to show their room key for free admission. If they did that during the day, it might have made the pool experience more pleasant. That being said, the pool is a trendy hotspot right now and great for people watching.
All in all, it was a very pleasant stay.
Beautiful Hotel with Service Glitches
from A TripAdvisor Memberthe valet staff was very friendly and helpful in providing diretions to an out-of-towner, yet the front desk had some problems. in particular, the hotel had misplaced a federal express envelope i was expecting (and had warned them would be arriving). when i came back to the hotel from a day out exploring and checked at the front desk for the delivery, not only could no one locate the envelope, but i was surprised at how little the staff seemed to care that it was missing (even after i gave them the name of the person on their staff who signed for the delivery). although the envelope was later found, i expected a hotel which bills itself as four stars to be far more tuned in to business of its patrons.
apart from this mishap, however, the stay was lovely. again, a beautiful hotel with some service glitches.
Great Designer Hotel - If only the staff were a bit better!!
from A TripAdvisor MemberReady to rock!
from Matt89I would love to stay here again!
Loved the Hotel Solamar
from A TripAdvisor MemberGreat Hotel /Great Staff
from SoCalTravelGuysIt's the highest floor and our room was over looking Petco Ball Park. We were fortunate enough to be there during a Pardres game and we could watch the game from our window . When we opened it we could hear the roar and the cheers of the crowd. The room was decorated in a trendy/ funky style. The bed was extemely comfortable with lots of pillows and a big feather comforter you could get lost in. You'll get a kick out of the big fluffy animal print robes in the closet. Our friends arrived about an hour later and their room was directly across the hall from us . What a view they had. Right over the pool area and as a big added treat a huge fireworks display started a few blocks away just as we all entered their room. As for the staff everyone was extremely friendly from the front desk clerks to the house keeping staff and especially the valet.Even the guests we met in the elevators were friendly.There was always a smile or a "how are you" when someone stepped on to the elevator . The hotel is SO convieniently located to everything in the San Diego area. Your in the Gaslamp distict and a few miniutes drive by car your at Balboa Park/Zoo and the Hillcrest area. Our only complaint is the $24.00 parking fee. All in all its a Great hotel and we will definately be back again.
Mark P.
Long Beach, CA.
Great Hotel - Small Problems, though
from A TripAdvisor MemberNot Trendy, Question Business Practices
from A TripAdvisor MemberTop Local Tips for San Diego
Reservations Recommended If you plan on having dinner in the Gaslamp on a weekend, I would make reservations because the nicer restaurants can definitely get crowded with long waitlists.
Something different -A haunted Limo Ride!!! - Fun eclectic evening entertainment This was one of the coolest, most different experience I have done to date! Ushered all around Old town / downtown/ the marina/ del mar/ and the gaslamp district in a wonderful hummer limo with a group of 8 or so other patrons to check out the "most haunted" locations in san diego! Narrated by a wonderful hostess in victorian dress that is oh so knowledgable on all the local haunts and city secrets!!! Wonderful entertainment for believer and sceptic alike!!!!
Something different -A haunted Limo Ride!!! - Fun eclectic evening entertainment This was one of the coolest, most different experience I have done to date! Ushered all around Old town / downtown/ the marina/ del mar/ and the gaslamp district in a wonderful hummer limo with a group of 8 or so other patrons to check out the "most haunted" locations in san diego! Narrated by a wonderful hostess in victorian dress that is oh so knowledgable on all the local haunts and city secrets!!! Wonderful entertainment for believer and sceptic alike!!!!
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Other names for Hotel Solamar San Diego
- kimpton san diego
- hotel solamar san diego
- hotel solamar
- Address: 435 6th Avenue - San Diego - California - 92101 - United States
"An excellent comfortable hotel" - Ruth Soferman
"Great Hotel / GreatTime" - Laura Crewse
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