The Westin Hotel Pasadena
Reviews - The Westin Hotel Pasadena
Read 400 additional reviews of The Westin Hotel Pasadena at TripAdvisor.
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Historical Traveller Reviews of The Westin Hotel Pasadena
Amazing Service at a wonderful hotelfrom donnyshawn
But what made this hotel stand out was the service. I took a group out for the Billy Graham Crusade and probably called the hotel 20 times with adjustments to our rooms and schedule. I was the one who couldn't get my act together, yet every time I called they were helpful and every single person I talked with was polite. Upon check-in, they still made necessary adjustments and worked hart accomodate all our request.
One thing I look for when I travel is courteous service. And this hotel was top-notch in this area. Some of the kindest people and best service I've experienced in a long while.
Loved it!from beth_n_shiloh
Renovation In Progress--Needs Morefrom Winemkr
My harshest critique is reserved for the food. Quality was unacceptable. My Caesar salad had been prepared some time before it was served to me and the lettuce was limp and soggy. My filet mignon, potatoes and vegetables were tepid and appeared as if they had been reheated rather than freshly cooked. Breakfast pancakes were tough and dry. The restaurant is under renovation. I hope they renovate the food preparation methods as well.
The location is fairly close to Colorado Street shops. If I stayed here again, I would eat elsewhere.
We liked it.from A TripAdvisor Member
The hotel itself was in the midst of a partial remodel while we were there so there was a paint smell in the lobby and the elevator bank was surrounded by bare sheetrock but it really didn't bother us---the rest of the hotel was OK. The hotel tends to be on the upscale side---there was valet parking with no apparent option for self service. The lobby level was very nice with a restaurant with high prices. A basic breakfast for 3 came to $55 but the service and food was very good. There was an outdoor pool on the fourth floor and a separate exercise room on the same level with very large windows on several sides affording a good view of the surrounding mountains.
The beds were incredibly luxurious and comfortable, we had a flat screen TV and the bathroom was nicer than most. Each time we arrived or departed in the lobby we were warmly greeted by a staff member. For the $149 per night we paid we were well satisfied.
Nice Surprisefrom grapdad
Pretty Goodfrom frogs93013
Basic business hotelfrom Duckscribe
Wonderful Staff, Fantastic Service, Perfect Locationfrom GQSurfer8
Our room was decorated in a more modern style, but was roomy and bright. I had booked a room with a balcony and requested a room that had a view of Pasadena's ornate city hall as well. I'm glad that I did, the view was great and it didn't cost extra. Although the balcony was quite small it was large enough for my girlfriend and I to enjoy champagne and strawberries as we gazed upon the city of Pasadena and the San Gabriel mountains.
Where did the champagne and stawberries come from you ask? Well, to our suprise they were sent to our room with a handwritten card from the management wishing us a lovely Valentine's Weekend. What a great touch to a perfect weekend from a superb hotel.
The Westin's location is absolutely perfect. It is only a half of a block to city hall and half of a block to Colorado Boulevard, old Pasadena's main street where there are many tastey restaurants to eat at and enough shops and boutiques that will make any girlfriend happy. Because of the hotel's close location to many good restaurants (Bistro 45, Nonya, Villa Sorriso) and a cool wine bar (Bodega) we never ate at the hotel, but enjoyed experiencing some of Pasadena's best. Additionally the hotel is only a couple of minutes from the world-class Norton Simon Musuem and about ten minutes to the Huntington Library and Gardens.
For fanatastic service, a perfect location, and a great way to score some points with your girlfriend take her here and you surely will not be disappointed.
Needs to Improvefrom A TripAdvisor Member
This immediate area does not offer much in the way of quality hotels. Hopefully, the Pasadena Westin (a building converted from another hotel chain) will add more plush for the dollar.
Pasadena Now Has a Cool Hotelfrom hartss
My one gripe: they didn't leave my wake-up call. Otherwise, highly recommended.
Top Local Tips for Pasadena
Amazing Don't miss the Huntington Library. Major artwork and one of the most incredible gardens in the world.
Visit Old Town for the Food Take the hotel shuttle bus to Old Town if you don't like walking. For really inexpensive Italian, I go to Louise's in Old Town. There's a lot of other stuff too...try Noodle World if you want something exotic. If you're driving around, take a hike to Monterey Park or Alhambra, nearby cities where you'll get the best Chinese food in California (I'm serious). It's only about a 10-15 minute drive. The original Noodle World is in Alhambra I think. Go there if you feel adventurous. Dim sum is great too! Skip Chinatown for the food. Go to where the Chinese eat!
Don't miss the Green Street Restraunt Green Street Restraunt in Old Pasadena has a wonderful breakfast. It is a 15 minute walk from hotel but they will shuttle you their. Great Zuchinni bread and huge portions. It is on Lake Street.
Other names for The Westin Hotel Pasadena
- westin pasadena
- pasadena westin
- Address: 191 N Los Robles Ave - Pasadena - California - 91101 - United States
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