Portola Hotel & Spa, Monterey, United States

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Portola Hotel & Spa, Monterey

Traveller Reviews

Rating

5.5/10

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Official Contact Details - Portola Hotel & Spa

Address: 2 Portola Plaza - Monterey - California - 94940 - United States
Phone: 831-649-4511
URL: http://www.portolaplazahotel.com/
Official Website:
Hotel Class:
Rooms: 370

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"What a disappointment. I work long hours and was really looking forward to this particular..."

"There were no down-sides to this mini-vacation trip (at Christmas with family) or the service..."

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Reviews - Portola Hotel & Spa

2 reviews (Showing 1 - 2)

Rating:

1/10

Underwhelmed

Submitted by: Aggrieved in 10/30/07

Age Group: 41 - 50
From: United States
Traveller type: Relaxation Seeker

What a disappointment. I work long hours and was really looking forward to this particular conference in beautiful Monterey, CA. I did not get the ocean view room I had reserved and the "partial view" was like 10 minutes from the elevator overlooking a noisy local bar. They nickel and dimed me at every turn, from the cable to connect to the internet to not accepting the return of a jacket from the gift shop (within an hour of purchase) that didn't fit as well as I expected. And they served me undercooked salmon that made me sick for a day. Not at all the experience I had been looking forward to.

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Rating:

10/10

Portola Plaza Hotel In December 2004

Submitted by: Robert in 10/05/05

Age Group: 60 +
From: United States
Traveller type: Mature Couple

There were no down-sides to this mini-vacation trip (at Christmas with family) or the service starting with the assistance with reservations to our stay at the hotel.

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