What a disappointment. I work long hours and was really looking forward to this particular conference in beautiful Monterey, CA. I did not get the ocean view room I had reserved and the "partial view" was like 10 minutes from the elevator overlooking a noisy local bar. They nickel and dimed me at every turn, from the cable to connect to the internet to not accepting the return of a jacket from the gift shop (within an hour of purchase) that didn't fit as well as I expected. And they served me undercooked salmon that made me sick for a day. Not at all the experience I had been looking forward to.
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There were no down-sides to this mini-vacation trip (at Christmas with family) or the service starting with the assistance with reservations to our stay at the hotel.
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