Portola Hotel & Spa, Monterey, United States

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Portola Hotel & Spa Monterey

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     Rating

5.5/10

Official Contact Details - Portola Hotel & Spa

"What a disappointment. I work long hours and was really looking forward to......"

"There were no down-sides to this mini-vacation trip (at Christmas with......"

Reviews of the Portola Hotel & Spa

2 reviews
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Rating:

1/10
Underwhelmed
Submitted by: Aggrieved in Oct 2007
  • Age Group: 41 - 50
  • From: United States
  • Relaxation Seeker
What a disappointment. I work long hours and was really looking forward to this particular conference in beautiful Monterey, CA. I did not get the ocean view room I had reserved and the "partial view" was like 10 minutes from the elevator overlooking a noisy local bar. They nickel and dimed me at every turn, from the cable to connect to the internet to not accepting the return of a jacket from the gift shop (within an hour of purchase) that didn't fit as well as I expected. And they served me undercooked salmon that made me sick for a day. Not at all the experience I had been looking forward to.
2 out of 2 readers found this review helpful
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Rating:

10/10
Portola Plaza Hotel In December 2004
Submitted by: Robert Rucker in Nov 2009
  • Age Group: 60 +
  • From: United States
  • Mature Couple
There were no down-sides to this mini-vacation trip (at Christmas with family) or the service starting with the assistance with reservations to our stay at the hotel.
2 out of 2 readers found this review helpful
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