Best Western the Beach Resort Hotel, Monterey, United States

Explore Monterey

 

Popular Travel Destinations

Recently Reviewed Hotels Around Monterey

Best Western the Beach Resort Hotel, Monterey

Traveller Reviews

Rating

6.5/10
Best Western the Beach Resort More Photos

Official Contact Details - Best Western the Beach Resort Hotel

  • Address: 2600 Sand Dunes Drive - Monterey - California - 93940 - United States
  • Phone: 831 394 3321
  • URL: http://book.bestwestern.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 196
Hotel Photos See Hotel on Map Amenities

"My hotel room was located right next to the elevator shaft. Whenever someone used the elevator,..."

"In 2004 my wife, our 16 year old daughter and I decided to spend April vacation exploring central..."

See All Reviews

Check Current Prices & Availability

dd/mm/yyyy dd/mm/yyyy
Check Availability
Please turn off your browser's pop-up blockers to see all offers

Reviews - Best Western the Beach Resort Hotel

4 reviews (Showing 1 - 4)
Review this Hotel

Rating:

1/10
Horrible service. Don't stay here.
Submitted by: Chris in 03/30/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Relaxation Seeker
My hotel room was located right next to the elevator shaft. Whenever someone used the elevator, the noise was extremely loud and the vibrations literally made the room shake. I was awoken at 5:00 a.m. by the sound and the noise did not stop for the rest of the morning. After 20 minutes of this racket, I went to the front desk to complain. I asked to be moved to a different room (which the desk clerk agreed to do). I also asked about receiving a discount on my hotel stay due to the disturbance. The desk clerk said he was not authorized to give me a discount and that the manager had not yet arrived. However, the desk clerk agreed to pass on a message to the manager. I gave the desk clerk my cell phone number and asked that the manager call me when he arrived later that morning. I also said that I was available at that phone number all day. Incredibly, the manager never bothered to call me back. After half the day had passed by, I finally called the hotel and asked to speak to the manager. When the manager came on the phone line, I identified myself by name as a hotel guest and asked if he had received my message. The manager initially told me that he did not know who I was. When I explained my circumstances and the issue about my room, the manager then remembered that he had received "a message about an unhappy hotel guest" but that he had been "too busy to call earlier"! At no point did the manager apologize for my inconvenience nor did he offer to give me a discount. It was only when I asked him about giving me a discount that he agreed to discount the price for my second night's stay. I do not recommend staying at this hotel.
 
Was this review helpful? Yes - No
Check Rates and Availability for the Best Western the Beach Resort
Hotel Photos See Hotel on Map

Rating:

10/10
An Unexpected Pleasure
Submitted by: Mick Swanwick in 06/23/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
In 2004 my wife, our 16 year old daughter and I decided to spend April vacation exploring central California. I had been to the Monterey area on business, remembered the prominent hotel on the beach and so determined to spend our first two nights there, regrouping from the trip before going on to other locations. However, the beach-side room, wonderful service and helpful staff prompted us to lengthen our stay, day after day, until the week had passed. While there we took day trips to San Francisco, Big Sur, Palo Alto, and San Simeon. All in all it was perhaps the best family vacation we ever had.
 
Was this review helpful? Yes - No

Rating:

5/10
Great Location
Submitted by: Elaine Bane in 06/23/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
The hotel is situated right on the beach and the lcoation couldn't really be faulted, but...the first room we were given was damp, cold and smelled very musty. It was not on the beach side, but was on the bottom floor and was also quite dark. We complained and were given another room on the same floor, which was better although quite cold still. Generally the hotel facilities were ok.
 
Was this review helpful? Yes - No

Rating:

10/10
Excellent
Submitted by: Lisa Botsford in 05/17/05
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Family Traveller
The room was really nice and well equipped. The staff were extremely friendly and the view of the sea was to die for!!!
 
Was this review helpful? Yes - No
Check Rates and Availability for the Best Western the Beach Resort
Hotel Photos See Hotel on Map

Want to see more hotels? View all hotels in Monterey

(hotels)loading

Thank you for your review of the Best Western the Beach Resort Hotel

We will review your submission shortly. If it meets our review guidelines, we will publish it to the site.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

When we approve the review, we will send you an email.

Please note that we will publish only your firstname and no other personally identifiable information (including your family name or email address).

Review & Rate the Best Western the Beach Resort Hotel

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

Fields with an * are required. Errors will be indicated in red

already a member ? (Won't be published)
Forgot password ?
(ex: Great Service & Staff!)
(As a reminder, you can review the price, location, rooms, restaurants, bars, staff, services)

Too many UPPERCASE letters

TravelLibrary does not publish reviews that are written with too many capital letters. Please use the button below to convert it to Title Case or edit your review yourself.

Photos

Do you have any photos your fellow travellers might be interested in ?

[x] Click on any uploaded picture to remove it.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.


Close

Forgot Password

Enter your username and we will email you your password.

(hotels)loading