The Westin Bonaventure Hotel and Suites, Los Angeles
Reviews - The Westin Bonaventure Hotel and Suites
- Age Group: 18 - 25
- From: United States
- Traveller type: Young & Single
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Historical Traveller Reviews of The Westin Bonaventure Hotel and Suites
Tour group funfrom A TripAdvisor Member
Bonaventure- Better than I thought!!!from A TripAdvisor Member
Great Value at the Westinfrom A TripAdvisor Member
Very Pleasantfrom A TripAdvisor Member
Not bad, not awesome - but kinda funfrom A TripAdvisor Member
I made my way up the 2 or 3 floors to the main lobby, which wasnt easy.
I thought it was strange that the bell captian is located next to the registration. After you've made it there, the hard part is all over.
There is only a handicapped elevator (which I discovered as I was leaving) from the garage level to the lobby and an esclator, which part of was broken so I had to lug my luggage up the stairs. The hotel is absolutly huge, so it is a little challenging finding your way around at first. Basically, there is the 'core' tower, and four surrounding towers, each labeled with a color and shape. (For example, I was located in the 'green/ square tower so I was to take the 'green' elevators) The first 6 floors are made up of restaurants and stuff and are all under a glass ceiling. The rest (up to floor 31) are all guestrooms. None of the restaurants or 'stores' are part of the hotel exept for the lobby bar. Walking around the levels 3-6 where the little independant restaurants and shops is a little depressing. They were all viod of customers and probably 1/2 - 2/3 of the space was vacent. It was basically an idea in the 70's to design a shopping/eating complex within the hotel, but it obviousally didn't quite work out. I accually liked it because you could get food for far less than those hotel prices without leaving the hotel. I got breakfast, for example, at one of these little restaurants for $3.99 as opposed to $22 room service.
While I liked that, the restaurant itself was absoultly discusting and it seemed like they havnt seen a customer in weeks. No one was in the front, and it took them a while to realize someone was in their store.
The food was terrible as well. Another problem with this is that they dont charge anything to your room, or even take credit cards. I found that annoying. Ok, so moving on. I reserved one of there 1 bedroom suites online which I highly recommened, especially if staying with other people. I have heard that the regular rooms are very small. I only paid $149. These suites are only like $50 or $60 more than the reg. rooms, so its highly worth it. I was given a suite on the 29th floor in the green tower - room 2912. I rode one of the 3 glass elevatores in the green tower up to the 29th floor, which was very fun - great views. I loved my room! It had AMAZING views from the wall of windows and was very spacious. It had a half bath in the living area and a full bath in the bedroom area. 2 TVs, and a little wet bar area with a small micro and a small fridge. No, the rooms wernt brand new or even 'luxurious', but the view made up for it. Yes, it's true, they do have orange wallpaper and the furnature is well worn. I think that some of the rooms are 'renovated', especially some of the pricer suites, but with almost 1,400 rooms, which seem to almost be never fully booked unless there's a conference, its hard to redo them all. But, in a way, I kind of liked that it was different feeling than all those other 'modern' hotels. Anyway, I loved the room. Get a room on the highest floors as they have AWESOME views!! While I would like to write more, I will just say that if you are planning on staying in Downtown LA, this is a great choice if you get a suite. Great views, and very fun to explore. It really is a huge, amazing building and compound. Go exploring if you get the chance! It feels as if youre walking though an era gone by, and I did enjoy it. If you have questions, email me at email@example.com!
Great Hotelfrom A TripAdvisor Member
Everyone was very polite and courteous. The fine dining was fine (heh heh). The stores were fun. We will definitely come back again.
o.k. if you want to stay in a glorified dorm.from A TripAdvisor Member
OPINION ON BONAVENTURE Spectacular Hotel *****from A TripAdvisor Member
This is one of the 10 most photographed structures in the world, thanks to John Portman, the amazing building designer, probably his most impressive and masive structure. The Hotel has four cylinders that flank the central cylinder are made of mirrored glass and contain luxury rooms and suites.
The Service here is excellent, the rooms have amazing downtown skyscraper views, the food is also very good, the hotel has a revolving resteraunt up top that beats even Vegas.
If you are comming here for vacation or business I would highly recommend this hotel.
I have read other bad reviews at this site, however I think some of these people had either bad luck, or an unfortunate bad experience at the hotel.
Take it from someone who has stayed here a dozen times, and visited many other hotels, the Bonaventure is one of the nicest hotels i ever stayed.
Starwood is an excellent hotel chain, expecting nothing less then full satisfaction to their hotel guests. I only stay at the Starwood Hotels.
The Bonaventure has also started allowing pets as of Sept 1, 2003, which is great, The hotel is always delighted to see my Jack Russel terrier come along.
IF you would like pictures or any other info on this beautiful hotel please email me, this is my turn to give back to Starwood for the priviledge to stay at this breathtaking building and for all the beautiful rooms they have accomodated me.
Four Thumbs Up from Usfrom A TripAdvisor Member
Parking valets and front desk staff were friendly. The St. Bonaventure Brewing Company(restaurant) was closed to prepare for a private function, but they recommended a wonderful restaurant(McCormick & Schmick's) just on the other side of the YMCA that had a great menu of seafood and steaks! We both miss the Heavenly beds after returning home, and the spacious Heavenly bath was a real plus. The room was pie-shaped but with ample space for relaxing and sleeping. While I wasn't there on business, there was a large work area for anyone that would need it. We did have one strange occurrence when our power went out at 1:30am, but a call to "Service Express" was handled quickly....within 5 to 10 minutes someone had come up and restored power. We were there on one of those discount type Hotwire rates , but can honestly say we thoroughly enjoyed ourselves and never felt we were treated differently because of it. If you need a reasonable place to stay downtown, or(as we were) are visiting USC(about 3 miles away) give the Bonaventure a try....we're glad we did!
It was an adventure but not really a bon onefrom BizTravellerSurrey
The first room we were given was far too small for three people and we were rather concerned. However a trip to the front desk got us an upgrade to a suite (we had to pay extra of course but never mind). The suite was on the 28th floor and was fine - although it was oddly laid out and had very little (insufficient) storage space for clothes.The hotel boasts shops on the fourth floor which we visited. If I were the hotel I would keep them quiet and indeed would get rid of them altogether. They were very poor shops generally staffed by people who dont really know what customer service is and who mostly dont speak English! Very scruffy and very cheap merchandise. In my view they gave a very poor impression of the hotel. Also the food outlets (and the gym) are outsourced to third party organisations. Once again this brings the hotel down. It also presents a hassle because you can't charge things to your room as at other hotels.Valet parking is the only option and whilst it is efficient it is also expensive at $23 per day.
Also it is a bit of a pain being in downtown LA unless you are on business (we were on holiday) because there is simply nothing there and no where to walk to. Final complaint is about the pool. Very scruffy and very small concrete area to sit in. Quite surprising for what seems to be a good hotel and very disappointing. Don't be fooled by the latest film with Eddie Murphy when at the end in a top floor suite they shoot through the floor and end up flooding the room from the roof-top pool at this hotel - it was all done with smoke and mirrors - the pool I saw is on the fourth floor and is not really worth visiting unless you are desparate.Would I stay there again? If on business for a short time then yes. Otherwise I would try to find somewhere else. Sorry Westin - you will have to do a little better.
Top Local Tips for Los Angeles
Travel Anywhere for $3 Per Day For just $3 a day you can travel (albeit slowly at times) by bus and metro throughout the city. The hotel is well placed for the major bus and metro routes to Hollywood and the shopping malls along Sunset Blvd and 3rd Street out to the Farmer's Market, Beverly Centre and Century City.
Airport Transportation Take the Super Shuttle if you are willing to wait for others to be dropped off at their locations. Cost is $15 versus $45 Cab. You do need to make reservations at least 24 hours in advance if you want to take them back from the hotel to the airport. I did not know this and ended up taking Suh Young M Limo & Tour Service back to the Airport which did cost me $45, however, the town car was very nice, comfortable, complimentary bottled water, and Richard Suh was so nice to even wheel in my luggage to the airline gate check-in for me with his car still outside on the curb! He was excellent.
Don't ever pay full price for this hotel Use another booking service: priceline, hotwire, etc. and don't book thru the hotel or a travel agent.
Other names for The Westin Bonaventure Hotel and Suites
- westin los angeles
- westin bonaventure hotel
- westin bonaventure
- los angeles westin
- Address: 404 South Figueroa Street - Los Angeles - California - 90071 - United States
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