Submission date: 2007-05-03 - Date of Stay: April 2007
Submitted by: Joseph - From: United States
Type of Traveller: Weekend Breaker - Age Group: 18 - 25
Do not pass Go
I got roof access from the old fire escape and found it most unique, even though I was only getting ice. I found access to the lower floor rooms from the hall by the health spa. Found 2 lower sections B2 and B3 thru the crack of the door. I was able to see the original hotel design. Eventually got caught and was told that I didn't belong down there. I don't understand how that’s possible there was no block signs of restrictions... got a Warning from the guard.... the answer I am trying to seek is what is the history of those rooms...
Submission date: 2006-10-18 - Date of Stay: April 2006
Submitted by: Samara - From: United States
Type of Traveller: Special Interest/Event - Age Group: N/A
Overal nice , neads a renovation
First impression is the best. And that is what caught my eye. When I first walked in it was a very nice regal and rich with elegant touches. As I explored The hotel more Some things Made me think It was not so great. I decided to take the stairs on the The third day so I could get to the lobby. The walls had loose wires hanging out of them and there was dust and dirt covering the floors. Then I steped out in to the lobby where the atmosphere was beautiful and regal. It also Had a bad location and room service was not good at all!!
Submission date: 2005-06-20 - Date of Stay: July 2003
Submitted by: Sheila Leone Jacobs - From: United States
Type of Traveller: Luxury Traveller - Age Group: 31 - 40
Beautiful & Quiet
I have stayed at the Biltmore many many times. It is a stunningly beautiful, older hotel. The staff is generally knowledgeable and attentive and the club floor amenities are well beyond what is typically available in a club floor lounge. The hotel is convenient to many great restaurants, museums and businesses in Los Angeles.
Type of Traveller: Young Couple - Age Group: 18 - 25
Terrible experience
This hotel made me want to go home after only 1 night. The outside was beautiful but the inside left quite a bit to be desired. I stayed at this hotel for 3 days and received the worst service possible. The sheets were dirty, the employees were not helpful or friendly, and their organization is lacking. As I was checking out and paying I realized that an item was not on the bill, I asked about this and was told that I had been charged, after examining the bill I realized that I had not been charged, I could not honestly not pay and so went back to inform them of the mistake. Instead of voiding the first transaction I was charged twice. After telling them about what had happened I was rudely informed that the other amount would be removed. No apology, no friendliness, and absolutely not worth the price. I would not stay in this hotel again if someone payed me! Do yourself a favor and take pictures from outside of the building, because once you walk through the doors all the glitter disa...Read more
