Submission date: 2006-04-03 - Date of Stay: March 2006
Submitted by: Justin - From: Japan
Type of Traveller: Business Traveller - Age Group: 26 - 30
The manager is a rude jerk!
I and my fiance stayed two nights at the Figueroa hotel on the 27th and 28th. The building was clean and fanciful. The front desk`s and cafe`s clerks were friendly, and the rooms were clean and colorful. But I must say that I have never met a ruder manager in any hotel ever before. His complete lack of care for his customers and disregard for common courtesy and respect were made obvious after my fiance slipped and fell while she was taking a shower. Apparently, the bathtub floor was extremely slippery and posed a health hazard. Not only was it slippery but the shape of the bathtub, a U at the bottom, was not conducive to taking a shower safely. When I called the front desk to inform the management that one of their bathtubs was slippery and dangerous I was met with a very curt response, "Did you use the bathmat?"
My fiance did not use the bathmat and there was no sign, notice, or warning that one should use the bathmat, nor that the bathtub was dangerously slippery. Her respo...Read more
