Hilton Checkers Los Angeles Hotel

, Los Angeles, United States
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Hilton Checkers Los Angeles Hotel

Rooms: 188

535 South Grand Avenue - Los Angeles - California - 90071 - United States Hotel Website | | 213 624 0000
269 Traveller

Reviews - Hilton Checkers Los Angeles Hotel

It used to be a fabulous small hotel
Submitted by: SJ in 10/05/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Luxury Traveller
Checkers was a fabulous small hotel before being acquired by Hilton. For reasons which cannot be explained, the "Hiltonization" of Checkers seriously compromised its charm. To be fair, the rooms are nice and it has a wonderful rooftop pool and spa, but the decor, food and service has declined from "chic" to "middle of the road". Oddly, the prices have also been raised for what is, an entirely toned down experience.

Historical Traveller Reviews of Hilton Checkers Los Angeles Hotel

Great Weekend Stay

from purple_3
My brother and I stayed here for a fun weekend in LA. The hotel is 3 blocks from the Pershing Metro Stop. The downtown does get a little shady at night, so you don't want to take a walk then. Before going we thought that a hotel downtown might be inconveniently located, but it was fine. There is a "Big Blue Bus" stop by 7th and Grand, and it takes passengers almost directly to Santa Monica Pier. It was only 1.75 and took maybe 30 minutes. The hotel was very nice. The rooms nice. There was a flat screen tv with HBO, which my brother thought was pretty great. The rooms are not huge, but there is plenty of room and there is a luxurious feel to the decor and beds. The pool is comically small. The spa is literally 1/3 to 1/2 the size of the pool. Even so, there is a beautiful view from the roof. My brother worked out, I did not, but the fitness room looked sufficiently equipped. Also outside the hotel, I HIGHLY recommend the Water Grill. It is said to have the best seafood in LA, and I believe it. The food was amazing. (And priced so, of course!) There is a coffeeshop across the street, if you would just like fairly inexpensive breakfast sandwich or juice, whatever. I would stay here again. In passing the Biltmore, we could see the lobby, and it looked VERY elegant. It would be something to look into also.

character, but major lapses

from TravelsWithCharley
I like old hotels with character (e.g., the Biltmore across the street) so I decided to give Checkers a try on a USC football weekend.

Check-in was smooth, but I'd asked for a high-floor room with a view. I got first floor facing a block wall. The room was okay but very dark; no reading lamp and bedside lamps were tiny. No desk, either. Big red spot (blood?) on the carpet approaching bathroom. The place smelled quite musty. The bathroom faucet produced only a tiny stream of water -- really annoying, and insufficient to drown out the arguments of the couple across the hall.

Missing from the room were the advertised bathrobes, the minibar (curiously absent from its slot), clock radio, and ethernet cables -- which were supposed to be in the closet. (Housekeeping delivered a clock radio and cable after I called.) This hotel hypes its business services but after transferring me around several times, no one could tell me where to get an envelope, postage, FedEx or even where the nearest post office is!

The beds were comfortable.

On game day the REALLY nice parking staff was completely overwhelmed by the large crowd trying to depart at roughly the same time -- even after calling in advance for my car I waited 30 minutes in line. They simply need more staff on game days -- and you'd think management would realize this by now.

Nice bar, excellent French restaurant, good location for theater and opera, which are three blocks up Bunker Hill. The Museum of Contemprary Art is also just uphill. The Water Grill is right across the street -- best seafood restaurant in L.A. Cafe Pinot is around the corner, with a superb outdoor patio featuring skyscraper views and good food. The Central Library is adjacent to the hotel and is gorgeous. A good sports bar is also just across the street. The rooftop jacuzzi is cool.

But I wouldn't stay at Checkers again. For those of us who prefer a classic ambience, the Biltmore is beautiful and better run. And the contemporary Omni up the hill is a far better hotel for about the same price.

Clean and comfortable

from A TripAdvisor Member
Business trip required an overnight stay in downtown Los Angeles and co-workers recommended this hotel. Great location for business person needing close (read: walking distance) access to downtown office buildings. Staff was super helpful and friendly. Check-in was a breeze even though I arrived early. Valet kept my car and bags after checkout while I attended an all-day business meeting down the street. Room was clean and comfortable. Clock radio with CD player was a nice perk. Towels could be a little more plush but soaps, shampoos, etc. were lovely. Would defintiely stay here again when in LA for business.

Beautiful hotel, horrible service

from A TripAdvisor Member
I booked the hotel off of SkyAuction.com for a weekend trip with some friends. While the hotel was beautiful and the bedrooms were luxurious, I found the staff to be not only rude but incompetant. I should rephrase that. The front desk and management staff were, the maids and the doormen/valets were WONDERFUL!!!

The first problem arose when after being in the hot tub one evening two of us got out to find that our bathing suits had literally changed colour. Our sterling silver jewellery was also ruined. When we brought it to the attention of management, he said it was not his problem and basically told me to get lost. All of us who had been in the hottub that night also felt very sick after getting out and into the next day. Again, when brought to the managers attention he basically shrugged and said he didn't really care. Literally.

The second problem occured when my friend tried to cash a $100 Canadian travellers cheque. They gave her $100 US, which was way too much. Of course, being the honest, ethical person they are, my friend immediately returned the money after realizing the error. Their response? To give her back the signed travellers check and say that they shouldn't have cashed it and they wouldn't compensate her for it! The reason this is a problem is because once a travellers check is signed it's almost unusable. Naturally the manager was called for again. He told her there was nothing he could do. No one ever apologized to her for the inconvenience. In fact, the manager said to her that it was too bad she made the MISTAKE of returning the money!

This is a four star hotel in looks, but definately NOT in service quality.

Very, very good (not excellent, but very good)

from A TripAdvisor Member
A very good hotel with friendly staff. The hotel has been furnished as a 4-diamond hotel would be expected to be. Warm soft beds, soft lighting, and comfortable. The bathrooms could use a little more decorating and seem a bit bare. The showers could use a bit more cleaning in the corners. The food is excellent. Highly recommended.

SF fans will love Hotel Checkers

from A TripAdvisor Member
If you like San Francisco-style, small boutique type hotels, then you will love the Hilton Checkers. Nice art pieces and paintings. Intimate rooms, great beds and helpful staff.

Next to the library, which was nice. But a terrible, almost desolate location. I walked around at night and it was a empty. Some pan-handlers, but there is not much foot-traffic, so I imagine most moved to Venice or Hollywood.

But, downtown LA is a ghost town on the weekend, especially at night. There is only a burger king, a California pizza place (I don't think they deliver) and a koo koo chicken (?) that was opened after 8:00 PM!!!

You can drive or take a cab to Little Tokyo or Olviera Street, which are both really nice and really close. Or I would suggest just bringing in food before you arrive.

The rooms were nice and the beds were comfortable. It is close to a museum and the new Disney music hall. And it has a nice courtyard to walk around.

There is a shopping center on the property, but it is closed on the weekend.

I would definitely go there or any of the 4 star hotels in downtown LA again for the price we paid (60 bucks). In fact, if I stay the weekend again anywhere in LA (including Disneyland) -- I will book a hotel in downtown LA. You think about it: You have to drive in LA anyway. Might as well live the high-life at one of these ritzy (if not empty) hotels.

Hotel Ok, Poor Location

from A TripAdvisor Member
Overall the hotel quality was Ok. It was rated as 4 star but I wouldn't quite call it that. The location is downtown L.A. which if you are looking for nite life, this probably isn't a good choice. It actually can be quite eerie becuase not much happens downtown. The parking was very expensive at $24 a day and no choice but to use the valet. The front desk staff was not as helpful as I would have liked on where to eat and getting my car on time, however the valet's were polite and eager to help. Eating in the resturant was very pricy, so if you need to eat, go somewhere else ahead of time.

Wow, the view!

from A TripAdvisor Member
I stayed here at end of April, 04. I had a nice corner room on 9th floor. The view at night is incredible. You have the LA nightline right in front of you. The swimming pool in on the roof deck. The breakfast is REALLY good. I had waffles which were amazing but expensive ($20). This is the hotel if you want to do a minisplurge. The valet parking is $24. I paid only $100, a rate found on expedia. Normally, the hotel is over $200 per night.

Great for Business Travelers -- Not So Much for Leisure

from A TripAdvisor Member
I've stayed at Checkers a lot -- in fact, I'm writing this review from my hotel room. This is a superior hotel for business travelers. It is very comfortable, rooms have a nice working desk area w/2 chairs and in-room high speed internet access for under $10 a day. The rack rate on these rooms are always over $180 and that is a bit much for a leisure traveller, and the hotel doesn't have many recreation / vacation type amenities (miniscule rooftop pool and 1 hot tub, for instance). This hotel is much well suited for businessfolks. The service here is top notch, the restaurant is incredible (try the fresh apple waffles with homemade butter and fruit for breakfast), the service is very friendly. A nice lounge / bar too. On the negative, the only parking availble is valet and it is $24 a day.

Change to Hilton From Wyndham Is Downgrading Quality

from A TripAdvisor Member
This was our 7th stay at the Checkers in the last 3 years. It was one of our favorite hotels anywhere when it was under Wyndham management.
Last year our stay fell during the first week of the change to a Hilton, so we didn't worry about the changes we saw. Thought they were due too working out the kinks. I'm afraid our stay in February confirmed our worst thoughts. It rained heavily on Wednesday night and a leak developed in the ceiling of the 12th floor near room 1205. We called the desk and they seemed unconcerned. In the morning, there was a garbage can under the collapsed area of the ceiling full of water. It was still there when we checked out around 12:00 noon on Friday. We suffered through Wednesday night with the sound of dripping water over our heads. Called the front desk -no rooms available. On thursday afternoon we hauled our own luggage to another room. No leaks, but dirty ! Including a used bandaid on the sink ! Workout room was dirty with an overflowing garbage can. Very sad. This was a beautiful treasure of a hotel. Don't know if I will risk staying there ever again.

Top Local Tips for Los Angeles

Taxis are hard to find and expensive. I use Bell Cab (google them to find their number), and I find them to be the most prompt and honest service. Paying in cash is preferred.

downtown great time.

Watch out for Agressive Drug Addicts/Bums Downtown LA Downtown LA has many drug addict pan handlers. The financial district is dark at night. Do not walk alone, and do not engage beggars...even to say "no".


Other names for Hilton Checkers Los Angeles Hotel

  • los angeles hilton
  • hilton los angeles
  • hilton hotel los angeles
  • Address: 535 South Grand Avenue - Los Angeles - California - 90071 - United States
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