Andaz West Hollywood Hotel

, Hollywood, United States
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Andaz West Hollywood Hotel

3 star

Rooms: 241

8401 Sunset Boulevard - Hollywood - California - 90069 - United States 323 656 1234
677 Traveller

Reviews - Andaz West Hollywood Hotel

Historical Traveller Reviews of Andaz West Hollywood Hotel

Student bedroom

from phidias1
Comfortable hotel. Staff try hard (would be easier to spot them if they wore a name badge?!)
Stayed here to take our daughter to American Girl and some mission visits. She is a well behaved, well traveled ten year old. She was made very welcome but I wouldn't recommend this hotel to families.
Rooms are student bedroom type decor. Desk looks like Ikea. Nice linens but small towels and nowhere to hang them.
Nice free mini bar with so called healthy snacks.
Lighting terrible. Don't expect to see when you are shaving.
Couldn't see to read in bed.
Pool lovely, great view.
Breakfast expensive for what it was.
For the $169 we paid (via Hotwire), great value. I wouldn't pay $400 plus $25 parking.

Andaz exceeds ALL expectations!

from Carolieri
From the moment you walk thru the front doors of the Andaz you realize that you are in for a unique experience. Check-in occurs while your are comfortably seated on a couch while sipping a glass of wine or champagne. What a nice way to start your stay!

Our host, Dean Arevalo, was amazing. He was personable, knowledgeable and attended to us as our personal concierge. Kudos to Dean for impressing some experienced east coast guests!!!!!

While ordering breakfast one morning, we mentioned to Jose from RH (the restaurant) that we were considering having our meal by the roof top pool. Jose not only had the food prepared to go but surprised us by carrying the tray of food up for us. Breakfast with a view of Los Angeles was perfect. During our other breakfast meals in RH, Alfred provided excellent service and accommodated every request.

Simply stated, all of the staff at Andaz are sincerely interested in making your stay an unbelievably wonderful experience.

The location is close to many of LA's hot spots. The hotel rooms are new and trendy . We were very impressed with complimentary snacks, waters and mixers. Nice touch and so appreciated after a night of partying in LA! Valet or self park was easy and convenient.

I highly recommend the Andaz for your stay in Los Angeles!

Fantastic

from valmae
I could not fault a single thing at the Andaz. Every staff member went out of their way to make our stay memorable. I loved the living room concept which replaced a traditional reception. The room was large and comfortable and I loved the sitting room with excellent views of LA. We asked for extra bathroom towels and drinking glasses (which were Riedel of course) and the maid remembered this request for each and every day of our stay.

Trying to be hip and trendy and it showed

from 8lettersuk
I loved the Andaz don't get me wrong, from the moment of arrival with the drinks and easy check-in we never had to ask for anything. That though was somewhat tiring. There were few guests (although it was hard to tell the staff from the guests) and lots of staff which meant that every few minutes someone was asking if we needed something.
The rooms are superb and the pool and terrace are stunning but I think I would have preferred a few less hip and cool staff and a little more atmosphere.

My New Favorite in LA

from MonkeyGreen
Just returned from a night at Andaz and loved everything about it. The hotel is totally redone in the minimalist contemporary style that screams "Hollywood". The public spaces are gorgeous. The property was recently remodeled and they did a superb job. We had a room on the view side of the building and it was the best view in LA. There is an incredible 360 degree view from the rooftop pool so you can experience it even if your room faces the hills. The same city lights view you would get from a multi-million dollar home in the hills.Great fitness center with ample water, towels and equipment. Cool check in procedure with laptop and personal greeting, followed by being led to the room by the "guest concierge" checking us in. Huge plasma, ultra comfy bed and our favorite feature was the enclosed "sun room" where you can lounge and view the city lights. Great idea. Food and drinks in the cool bar were top notch, room service was outstanding. All staff interactions were first rate and everyone was friendly. No "LA" attitude at all, despite the hip, cool vibe. Andaz is Hyatt's answer to W so the best part is you get perks and Gold Passport points that you wouldn't find at other such hotels in the area. However there is nothing "chain" or cookie cutter about this place. I especially like the wifi and soft drinks in the mini bar being included. The only problem was the guy cleaning the sidewalk at 5am which woke me up on the 10th floor! Also the lighting is a little dim but we liked it. This is our new hotel in LA, in fact I am already planning a return. I cannot recommend this place enough.

Interesting concept (that needs some refinement)

from LeavingOrangeCounty
Here are the comments of an old-school 43 year old, tired married guy who wanted a night away with his wife...

There is no lobby just a "living room". Guests sit on comfortable sofas and quaff complimentary wine while staff check them in and then escort them up to their rooms. Great concept - you really feel like a guest. Problem is you cant tell who the staff are - they wear trendy clothes like the guests. Also - when a bunch of new arrivals show up at the same time and there are no staff on hand then everyone is wondering around looking for the front desk. I also dont like the way that staff seem to be obessed with their laptops - far too much time spent on them!

Rooms are awesome (assuming you are into minimalist/clinical). Bathrooms are smaller but toiletries are man-size (a little short on the towels). Views are either facing Sunset Blvd (Party side) or the Hollywood Hills ("quiet side"). Good sound-proofing should assure a great sleep wherever you lay your head. Gym is perfect (no sauna). Roof top pool deck is one of the best I have ever experienced.

Prices may be steep but look at what you get: there is no nickle and diming. Free minibar (nuts, chocolate, sodas, water, designer ice-tea - no booze), free wifi (finally an upscale hotel that gets that we want this), free coffee / juice and pastries in the morning.

Self-parking is $25 - valet is $28. Location is stellar - opposite the Mondrian/Sky-bar.

Verdict: Hotels are so predicatable - this stretches the mould (a little). Live a little and try this edgy place out - then go back to your safe, normal live!

Who were the

from lonepaddler
Maybe it's an East Coast thing. We like to know who the employees are. Hyatt Corp must have it in for their employees; none of them at Andaz ever gets to sit down, nor do they have desks or.....name tags. Every time we passed through the lobby, we saw gaggles of people gathered around lap tops....who were all these people? Were they idle concierges or busy guests?
The city view rooms are indeed pleasant, with the closed in balconies now acting as "solarium" spaces. The mountain view room (sans balcony spaces) were far less appealing since the decor is understated to begin with. Lighting is designed for a far younger demographic. I couldn't see anything without taking it to the window. The bathroom is very spartan: one hook for a towel or bathrobe, but no racks for hand/face towels. Soap and shower products (and "Kleenex") but no shower cap or any other amenities. Slippers are provided. Towels and bathrobe are made of incredibly soft fabric. Kudos to whoever picked that material. But the lighting, again, was inadequate, esp. for those of us of the female variety (forget doing your mascara) and there was no make up mirror.

We did not dine at the hotel (nor did we see any coffee in the lobby). Two glasses of wine cost over $27 incl tax. In/out self-parking is available for cash up front at $25 per day (or valet for $28/daily, which can be charged to the room).

We were unable to use the pool on the roof due to the rain and cold weather, but the area looked very nice with teak chaises and attractive plant designs. The pool is heated.

I will recommend the hotel but think there are a lot of "warmer" choices in town.

Great Hotel

from sdtravelguy
What can I say except bravo! This hotel is beautiful and the staff are all about service. There was some kind of party for Jennifer Aniston behind the hotel with noise and all the paps, but that isn't the fault of the hotel. The location is perfect, especially if going to the clubs on Santa Monica Blvd (Trumps, Rage, etc)...about a 5 to 10 minute walk. If you are going to go to West Hollywood, stay here...you will love it.

Great Stay at the New Andaz

from mazuza
I just returned from a three day stay at the Andaz, West Hollywood. The hotel was previously known as the West Hollywood Hyatt Hotel. It has been completely renovated and was closed down for several months to complete the transformation into a boutique style hotel.
The first thing you notice is that there is no doorman or front desk. You are greeted by a host that has a portable handheld computer that will check you in and help you get to your room. The lobby actually seems very empty.
The rooms are luxurious and very comfortable. I stayed at the old Hyatt many months ago and the change is remarkable. Balconies which used to be open are now glass enclosed and have several comfortable chairs where you can relax and watch the crowds below. There is a wonderful view of the skyline of downtown LA. The bed is extremely comfortable with fine linens.
The bathroom was a little small and the counter space along side the sink was very limited. There is plenty of desk space for work. The lighting could be a little better in the work area.
There is a large High Definition flat screen television and a smaller TV in the balcony area. In the armoire is a refrigerator containing non-alcoholic drinks, available for no charge. There is a charge for beer and wine. Snacks and chocolate are available for no charge.
The exercise room is a vast improvement over the old Hyatt’s. The room has been moved and is much larger, there is a wide variety of equipment, bikes, treadmills elliptical trainers as well as hand weights and various weight training machines.
There is a restaurant in the hotel, but I did not dine there. Every morning there is some delicious coffee and pastries available in the lobby. Valet parking is available for $28 a day.
The team members are young and very eager to help with any questions or problems. There was a lot of rain while we were there and the team members provided us with umbrellas and went out of their way to make our stay as pleasant as possible.

Andaz West Hollywood - A triumph for Hyatt

from fishgourmet1
In its new luxury brand, Andaz, Hyatt is staging an uncomplicated yet stylish, ambitiously guest-friendly, relaxed, comfortable, slightly indulgent, pretentious-free environment. The concept targets upscale young-at-heart, discerning travelers.

Complimenting the hotel’s youthful cosmopolitan façade is a group of high energy level hosts. Most traditional “front-of-house” hotel departmentalization has been replaced by these hybridized-hosts who have been empowered to communicate that they have full ownership of the guest experience. The approach combines the appeal of a youthful, very personal boutique hotel with that of a mature and well managed hotel chain. The culture is international and the execution is local West Hollywood. Well done and thank you Hyatt.

To the extent that a hotel stay is first and foremost about getting a restful and comfortable night’s sleep away from home – great job. The bed is wonderful. Linens (must be Egyptian cotton) are wonderful. King pillows, duvet and comforter are wonderful. Plush, Frette bath-sheet sized towels and robes are also appreciated. Other than typical "hotel hangers" there has been no skimping in provisioning the room. I got a terrific night’s sleep each of my three nights. Don't expect frilly things. Andaz provides all of the core-qualities and attentive hospitality of a Ritz, Four Seasons or LHW property without being superfluous or in some cases, phony.

High speed internet, in-room (not so healthy) snacks, mini-bar non-alcoholic beverages, 24/7 coffee, Illy espresso, a glass of local California wine in the lobby, non-long distance phone and many more amenities are all, not just provided, but graciously offered. Beyond the obvious, Andaz paid attention to details like providing paraben free bathroom lotions and in-room Riddell crystal stemware. There wasn't a moment during my stay that there wasn't ice in the bucket in my room.

Unlike so many hotels that claim to cater to business travelers, this property really understands the needs of those of us in various 100,000 + mile clubs. It starts with not being "handed" from valet to doorman to front-desk receptionist to bellman. One person -- the wireless-tablet carrying-multi functional host who memorize every guest's name -- does it all. I suppose that after they get some of the technical kinks out, Andaz will be the first hotel that will be able to claim both high tech and high touch.

At its core, Andaz is all about making travel simpler. Luxury and personal service without pretention. Andaz is a great home-office -- Plenty of table top work space and lighting and a really comfortable desk chair. Large flat screen TV (probably 46") that can be seen from either the bed or desk. Stall shower. Wireless with "Excellent" signal strength even in room at the end of the hall.

There are so many nice things to also say about RH, the hotel's open kitchen, market to table, fine dining restaurant. I think I'll save my comments though for another review.

Top Local Tips for Hollywood

Want an awesome salon and spa experience nearby the Hyatt West Hollywood???? Check out the Argyle Spa at the Sunset Tower hotel directly across the street from the Hyatt West Hollywood! I got my hair colored with Susie and my hair cut with Jamie, they were both amazing!!! The salon serves wine and everyone was so down to earth! I would definitely recommend it since the Hyatt doesn't have a salon or spa :-)

Great Clubs My 16 year old daughter wanted to go to all the clubs on the strip where Motley Crue and all the great 80's bands got their starts. I was suprised to find the Whiskey, Key Club, Roxy and Troubadour were all 15 and over clubs! We saw 32 bands in 6 nights (that averages out to 5 bands and a drummer per night!). Every band was unique and some were extrememly talented (AMP, Unstable, LA Guns and many many more). They were all great venues for seeing live music, but the Whiskey a go go turned out to be our favorite (the staff rocks). Our biggest problem was deciding which club to go to each night.

Do Not Take Cab, They drive crazy and could get in a fatal accident Rent A Car, Walk around, Metro Bus

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Other names for Andaz West Hollywood Hotel

  • west hollywood hyatt
  • west hollywood andaz
  • hyatt west hollywood
  • Address: 8401 Sunset Boulevard - Hollywood - California - 90069 - United States
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