Doubletree Guest Suites Doheny Beach Hotel, Dana Point, United States

 

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Doubletree Guest Suites Doheny Beach Hotel, Dana Point

Traveller Reviews

Rating

2.0/10
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Official Contact Details - Doubletree Guest Suites Doheny Beach Hotel

  • Address: 34402 Pacific Coast Highway - Dana Point - California - 92629 - United States
  • Phone: 9496611100
  • URL: http://doubletree.hilton.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 195
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"Wife's Burberry dress essentially STOLEN! Wife left dress in the closet, but I called hotel less..."

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Reviews - Doubletree Guest Suites Doheny Beach Hotel

1 review (Showing 1 - 1)
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Rating:

2/10
No respect, no care, no class!
Submitted by: Dr. Osler Jay J. Guzon in 04/07/05
  • Age Group:
  • From: United States
  • Traveller type:
Wife's Burberry dress essentially STOLEN! Wife left dress in the closet, but I called hotel less than 20 minutes after leaving. Was told housekeeping would be back in the morning. Despite tens of calls the following day and thereafter, dress not recovered. Was told a report would be made, but no follow up from hotel. Called 3 months later and was told no report made, but one would be made then. 3 months later, called hotel again because of no follow up. Insurance denied reimbursement. No respect, no care, no class! I never received an apology, was never reimbursed or comped and my wife misses her anniversary gift. We will never use Doubletree again.
 
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