The Peabody Little Rock Hotel
Reviews - The Peabody Little Rock Hotel
Read 249 additional reviews of The Peabody Little Rock Hotel at TripAdvisor.
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Historical Traveller Reviews of The Peabody Little Rock Hotel
Lost Belongingsfrom A TripAdvisor Member
This negative event took away from an otherwise very nice stay at the Peabody.
Beds are great!from cecjer
Luxury at a Pricefrom PlayfulPlatypus
But: They charge for each and every little thing in addition to the room. If you forgot your toothpaste, you have to go buy it at the little gift store that closes at 7pm.
The fitness center is $5 extra per day.
They only offer valet parking at $15 per day. It takes at least 30 minutes to get your car back. They lost my car for 2 hours one morning. Luckily, I could catch a ride with a co-worker. Then they tried to load some else's luggage into my car thinking it was my luggage.
The noise level is tremendous at night. There was a concert at Attel Arena one night and all of the performers were staying at the Peabody. At 12:30 - 3:30 AM, the fans were mobbing the hotel trying to see the stars. The stars and fans were playing footbal in the lobby.
There is no coffee maker in the room or ability to get hot water for tea.
There is no pool and no suggestion as to where I could go swim laps at.
Nearly missed my planefrom trvlady
Biggest problem: Valet parking. Takes FOREVER. I literally nearly missed my plane Sunday morning waiting for these guys to get my car. When it's checkout time, the car delivery scene is a madhouse. I waited for NEARLY an hour and repeatedly had to ask where the car was. I really wished I had parked somewhere else. And for this I paid $13.50!
It's also interesting to see how many other reviewers complained about the desk and concierge service. They were nice to me but sort of incompetent they really are not up to snuff for a hotel charging this kind of money. Several times I was misdirected to conference rooms - nobody seems to know where anything is in this place!
And the lack of a coffeemaker is a major problem. There are also no decent concession machines. I needed a drugstore to buy a few things and was told to go down to a bank building a 15-minute walk away where I found a tiny little concession stand closing up at 4:55 on a friday afternoon. Then I just wanted some hot water saturday night for a cup of tea and it was a major ordeal - i had to go to the front desk, ask a whole lot of people, finally someone said they would take care of it and came back 10 minutes later with a cup of lukewarm water. Thank goodness i had my own teabag that I brought from home - good thing i didn't need milk or sugar.
Also - the noise was incredible. Again, I note that many reviews mention this. The hotel has become a big spot for reunions, conventions, etc. People come and go at all hours. That contributes to the valet parking mess, and I also had to wait a long time for elevators. Then I was literally awakened from a sound sleep at midnight when the woman staying in the next room came in and made a phone call. She described the dinner she'd had in great detail over the phone and I heard every word. She wasn't shouting. Her door was shut. but the words came right thru the wall, as if she was in the room with me.
I did have steak here and it was truly one of the finest cuts of meat i have ever had. But an $8 bloody mary from the bar was barely palatable. I can make 'em better in my kitchen.
And I really don't get the deal with the ducks - it is retarded, in my opinion. You stand around and these four little ducks waddle around the lobby. I just don't get what the big deal is.
This place has potential but the management really needs to smooth some things out - coffeemakers, noise reduction, valet parking, and directions from the concierge must be paramount. Better vending machines or a better kiosk in the lobby where a guest could buy a cup of coffee quickly and other small items would be a huge improvement too.
2nd stay not as good as the first visitfrom A TripAdvisor Member
But we were disappointed the second time. The carpet was disgusting with big spots on the floor that made you not want to take your shoes off and although my daughter-in-law's bed was comfortable, mine was not. It was lumpy and I felt as if I were sliding to one side. The lady at check-in acted strangely and walked away and left us standing there for more than five or six minutes. We didn't know if she had left the building or what. She finally came back with no apology.
All in all, I will not stay at The Peabody again. I live in Shreveport and know people who travel to LR quite often. I will not be recommending this hotel. I was very disappointed especially since I was expecting the same hotel experience I had had before. The second visit was certainly not worth the money.
nice place, but save money go to Doubletree next doorfrom ppwillme
Nice hotel but all in all it falls shortfrom A TripAdvisor Member
Wonderful hotel, wonderful locationfrom mfricke
Fun with the Ducksfrom blaze4fun
But The Peabody stands above the rest of the town for high quality accomodations. It's got an interesting history, and the ducks are a silly but funny conversation piece.
Don't pay too much and you'll LOVE IT!
Not Romantic; Should only be a three duck hotelfrom A TripAdvisor Member
The best part of the hotel was the bed. It was wonderful. Very nice. The hotel makes them that nice in order to sell them to you. (I was very tempted.) Be sure to ask for an extra pillow when you check-in. The pillows you get are small, and that bed is so big...you need one more.
To be fair, the hotel is clean, and some of the views are really nice of the Little Rock area. However, here are my complaints:
1. We paid extra money to be in a club-level room, and I am kicking myself for doing it. The view from the club itself is nice, but the food was something you'd buy from the frozen-foods section of the grocery store. And, the honor bar idea doesn't work. Why should I pay $5 extra for every drink after paying extra to stay in a club-level room?
2. Everyone was nice there. But I was not paying for just "nice" people; I expected competence. I was dissatisfied with the conceirge service in the club lounge. She gave us misleading information about the surrounding restaurants, directing us to dine at the hotel's restaurant. She again mislead us (whether intentionally or not) by showing us a menu that we later learned was a lunch menu (with lunch prices!). The prices were doubled that once we were seated downstairs.
3. And the restaurant itself: Hmmm. My steak was $35, which honestly is fine for that cut of beef. And it was very, very good. One of the best I've had in Little Rock. However, I could not enjoy it because our waiter came to our table three times in the course of our meal to remind us in a mono-toned voice, "Arkansas state law requires that we remove all alcohol from the tables by 10 p.m. on Sunday nights. Are you finished with your drink?" They started pestering us at 9 p.m., exactly 5 minutes after I had ordered my one and only drink of the evening. Even if it IS the law, there are just certain polished ways to handle these situations, especially when the establishment is serving such delicious and high-priced fare. And especially, when I am trying to have a romantic and intimate time with my date. Go somewhere else for dinner!
4. Our room had the loudest heating unit I've ever heard. It sounded like a bear wrestling with a rattlesnake all night. I awoke several times to that awful sound.
5. There is only one option to park, and that is valet. When I say only one option, I mean it. The valet said the only thing I could do was to park on the street. In downtown Little Rock? No thank you! Go ahead and pay the money.
6. Those extra taxes and surcharges are laughably ridiculous. Peabody: you should be ashamed of yourselves.
Overall: This is a top-of-the-line, three-star hotel at four-star prices with five "duck" billing. Again, every staff person is nice, but the people at a Holiday Inn can be nice without charging me $200 a night. This is Not a Romantic hotel. If you are trying to impress a love interest: Do not pick this hotel. I will never go back to this hotel, and I suggest that you keep looking unless you can find a web-special under $100 a night.
Top Local Tips for Little Rock
River Trail Near the Peabody in the "river market" area is an old train bridge that has been converted into a pedestrian bridge. You can walk down to it and enjoy the view of the city and river. You can also cross the bridge and rent bicycles on the North Little Rock side. They bikes can be ridden up and down the "river trail". If you have the prowess to manage the 13 to 14 mile round trip, there is a beautiful pedestrian bridge built over a dam upriver. The trail is very hilly, but also extremely scenic and beautiful in some areas. A great warm weather activity.
Clinton Library Don't miss the Bill Cliinton Libaray. It's truly a spectactular exhibit of American history.
The River Market For a fun, inexpensive day, take the Trolley (They come right to the Hotel's main entrance) down to the River Market and check out all of the little shops and bakeries. There is also an incredible restaurant called "Sticky Fingers". They have a great selection of flavorful food in a truly one of a kind expressive atmosphere.
Other names for The Peabody Little Rock Hotel
- peabody little rock hotel
- peabody little rock
- peabody hotel little rock
- Address: Three Statehouse Plaza - Little Rock - Arkansas - 72201 - United States
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