The Hotel Arizona Tucson

, Tucson, United States
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The Hotel Arizona Tucson

3 star

Rooms: 307

181 West Broadway - Tucson - Arizona - 85701 - United States Hotel Website | | (520) 624-8711
150 Traveller

Reviews - The Hotel Arizona Tucson

5/10
Average
Submitted by: Keith Miller in 10/07/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Business Traveller
This hotel was obviously quite grand in its heyday but is now in need of a room refurb. The general facilities were OK but the room was dated with poor sound insulation.

Historical Traveller Reviews of The Hotel Arizona Tucson

Not great, but not horrible

from RatherBeDiving
A friend and I stayed at The Hotel Arizona for one night during the Tucson Gem Show. After reading other reviews on here, I was pretty scared. It definitely wasn't a great hotel (I question the 3 star rating by Priceline), but it wasn't terrible. The room could use some work- there are stains on the wallpaper and a little mildew along the edge of the bathtub, but it was clean. The beds are very hard and they don't use fitted sheets but, again, they seemed clean. There was also a mini fridge in the room, so that was a nice touch (oddly, it was the newest and nicest looking thing in the room!).

If you're a light sleeper, this is not the best place for you. The walls seem to be pretty thin- we could hear the people in the room next to us talking and they weren't talking that loudly. We were on the 10th floor and we still had a lot of traffic noise from the street below.

Overall, I wouldn't recommend it and I wouldn't stay here again, but I'm not completely regretting my stay- I got it on Priceline for a pretty good price. The location is great if you're going to the Gem show or something else downtown and the view of Tucson from our window is great.

Only Fair

from Dory
Not the Best. I just got back from 3 nights at the Hotel Arizona and would say the hotel is OK for business travel as the location is good but you would not choose this for a vacation spot. The rooms were worn and could have been cleaner. My room was missing the hairdryer from the wall in the bathroom. They did bring me one (from the room next door) when I called to ask. Staff was friendly. Breakfast was fine. The hotel has a pool and a pool table. There is a very good Mexican restaurant close by - El Minuto - which I would recommend.

Stay Away!!!!

from 4bzboys
This hotel was a dive. Dec. 29-31, 2006 We stayed here with our 4 sons and had connecting rooms. There was snow on the mountains and the weather was really cool outside. A heater was a must. When I turned on the heater in the room it honestly sounded like a jumbo jet ready for take off, along with a loud whistle sound. It was way to loud to sleep with. Thank goodness I asked for extra towels (we were given 1 for each room). I wrapped my self in the towels to try to stay warm. There were no extra blankets in the closet and the one on the bed must have been an original from 1970. The satin on the top hung by atleast 5 threads. Who knows how long ago it was washed, if EVER! So it was just the sheet and 4 towells, I looked like a frozen mummy! The next morning I complained, they didn't really care. They offered to move us to the 11th floor. After hauling 4 large suitcases up there we found that the rooms did not connect. I called the front desk and they said that that was all they had that they were full! There was only 2 other cars in the parking garage and we only saw 1 other couple.
What we learned from this experience is to always look up reviews on Trip Advisor before booking a room! It would have been just as clean staying at the hotel down the street with the sign busted out. I would say that this is a 1 star hotel. If your brave enough to stay then wearing slippers at all times is a must, and don't forget the blankets! Oh ya, earplugs also! How could I forget about the train that goes by at 10p.m. 1, 3 & 5 a.m. Oh well, at least they blow the horn several times to let you know its coming.

Never again!!!

from SakeDad
We were there for the 1st week of January, '07. We had a group with about 30 rooms. I personally called the day before arrival to reconfirm my room type and was told I had a king on the 10th floor. When we arrived I was given a 1st floor room poolside. Not only that but there were no pillows, towels or coffee set-up. As if it had been stripped. As we checked in a couple checked out saying their 11th floor shower was leaking from above, we also heard several people complain that although they had pre-paid through various websites the hotel made them present a credit card AND charged them again.
The rooms are NOT what is pictured on the website, they are considerably threadbare and the ceilings are very low. Many had missing closet doors as well. The only time we could get maid service was when we told the desk we were leaving and available for it, otherwise no maids showed up.
The bartender acted as though we were a bother to stay for, the front desk was run by very inexperienced people who kept repeating "Our system isn't set up for that" no matter how simple a request!! Get a new system! Also, while they do have LodgeNet wireless access in the rooms it is extremely slow at 11MB.
Unless you consider Motel 6 a 5 star property I would HIGHLY recommend you NOT stay here!!
In the immortal words of Bette Davis....."WHAT A DUMP!"

Great Stay at Hotel Arizona

from TinkFan
My stay at the Hotel Arizona was an excellant one. I was staying with a group of women for a weekend retreat. We had wonderful rooms. We ate in their hotel restaurant, which had fabulous food, and excellant service. The staff were wonderful. I would recommend this hotel to anyone I know who is staying in Tucson.

The Fabulous Hotel Arizona

from SWatern
I stayed at the Hotel Arizona with a group of women for a leadership meeting. The staff was extremely accomodating to all of our needs. We knew we would be up late and loud and they placed us in such an area that we would not disturb other guests. It was perfect for our group. The rooms have interior doors that connect each of them. They can be locked so as not to be adjoining but can also open up to connect all of the rooms on an entire floor. Meals were set up for us in the restaurant and in the room depending on our preference. The food was excellent also. I was very pleased wth the accomodations for our purposes and I would have been pleased to stay there for pleasure also. It is right in the middle of downtown Tucson and there is a lot to see in the vicinity.

NOT impressed - definitely not a typical 3-star hotel

from airplanebob
We NOT impressed during our stay at The Hotel Arizona on the weekend of Sept 23…….we would not stay there again. The Hotel Arizona is definitely not a 3-star hotel.


I was not given the room that I was promised. Prior to arriving I learned that the hotel allows pets. I contacted the hotel and I explained that I suffer from pet allergies. The hotel promised me a room on the upper floor. Upon checking in I was given a room on the second floor. The first couple of floors smelled damp and stale.

Our room smelled pretty bad. Fortunately, our window was broken. We were able keep the window open and run the air conditioner; this allowed the smell to dissipate in a few hours.

Our bathroom was pretty cramped and did not have enough towels. Black mould was growing on the caulking in the bathtub/shower………very unattractive.

The corridors and rooms looked like they were in poor condition. I saw lots of surfaces with flaking/peeling paint and wallpaper separating from the wall. This gave the place a generally rundown appearance.

The bathrooms in the lobby smelled terrible. They either smelled strongly of urine or they smelled of bleach. In either case I held a towel over my nose when I walked into the bathrooms.

And finally……
When I checked into the hotel the desk clerk asked me for a credit card; he explained that the card was needed to incidental expenses. He also wanted my driver’s license. When I produced the cards he immediately walked into the backroom and returned a photo copy of both the cards!!! I was a little surprised but he told me that he would keep them on file for the duration of the stay. When we checked out I asked for the photocopy of my driver’s license and credit card. The desk clerk refused to give me a copy of my cards. He told me that the hotel keeps the photo copies for 5 years and then discards the copies. I explained my concern for credit card security. The desk clerk explained that only the hotel staff has access to driver’s license and credit card numbers………………Hmmmm……not sure if I like this.

Upon arriving home I called my credit card company to explain that my card number may be compromised. In doing so they checked my account and located and unauthorized charge by the hotel !!!!

The Hotel Arizona is definitely not a 3-star hotel.

s all

from magaz
We were attending a show at the convention center so we wanted something close. This hotel was close but that and the towels were the only nice thing about the stay.
We were only there for one night but we did have dinner in the restaraunt and after the show we had a drink at the bar. The one consistency throughout was the lack of customer service by the employees.
We were a group of 7 and we had 3 rooms. None of the beds were comfortable.
We were told by the hotel that they had a very nice restaraunt so we decided to try it. It was a buffet with minimal selections that were mediocre at best. disappointing.
I tried to provide feedback but was told that they had no forms available.
If I was attending the convention center again and wanted to spend the night in Tucson I would absolutely stay somewhere else and pay cab fare for the ride. This place is not worth it!!

Not the Best Hotel for Your $$$

from MichaelB30
I was in town at attending an event at the convention center and didn’t want to be drinking and driving. I was told that the hotel was connected to the center, but it wasn’t – about .25 miles away…but not big deal. When I made the reservation, I was told for $40 more I could upgrade to the Presido Room – larger room, sitting area, breakfast, bathrobes included, access to a lounge area with free drinks, etc. Therefore I upgraded. I checked in on a Sat – no valet, bellboys – only 1 employee at the front desk. Once I got to my room at around 5 pm, there was no seating area. To me it just looked like a regular room. The photos of the Presido rooms don’t match up with what is online with their websites. No bathrobes and not enough towels. I called housekeeping, but was told that they had all gone home for the day. Also told that the lounge was closed on the weekends.

Sunday morning came and when I went for my free breakfast, I was told that the restaurant was only open M-F. If I had not upgraded to the Presido, I might have given this place 3 stars. The rooms are clean, but for the money, there are other hotels in the area that are a lot better.

stay away

from A TripAdvisor Member
Open arriving; the fist thing that caught our attention was the overwhelming stench in the lobby. My wife had to go outside just to try to escape the gag reflexes. We asked for a bell man to take our bags up to our room, but the one and only bell man was “off property” We checked in with the front desk manager ”Chad” who how do I say this, was “hygienically challenged” We than preceded to our room, one of the hotels four large suits. While the room was very large, it was tired worn out and in desperate need of an updating and just a good deep cleaning. In one of the two bathrooms toilet was plugged up and useable upon our arrival. We did eat a meal at the restaurant on site. The food was a major disappointment lacking style taste and service. Both mornings we ordered room service which was slow, cold and missing items when it arrived. When we checked out, they over charged us almost $150.00 per night. (they did refund it later) We will never ever stay at this hotel ever again. If this is the best the convention center in Tucson can do, move your event to Phoenix.

Top Local Tips for Tucson

Plays right in your back yard. The Convention center and theater are right in your back yard. The view is excellent.

Breakfast and lunch home cooking! Robert's Restaurant on E. Grant and the Hungry Fox on E. Broadway have amazing breaksfasts and lunch specials on weekdays. It's good home cooking and both offer great value for the dollar.

desert take old spanish trail

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Other names for The Hotel Arizona Tucson

  • arizona hotel tucson
  • Address: 181 West Broadway - Tucson - Arizona - 85701 - United States
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"Average" - Keith Miller

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