Mondrian Scottsdale Luxury Hotel, Scottsdale, United States

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Mondrian Scottsdale Luxury Hotel, Scottsdale

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Rating

3.5/10
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Official Contact Details - Mondrian Scottsdale Luxury Hotel

  • Address: 7353 East Indian School Road - Scottsdale - Arizona - 85251 - United States
  • Phone: 800 697 1791
  • Email:
  • URL: http://www.mondrianscottsdale.com
  • Official Website:
  • Hotel Class: 1 star
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"We booked this hotel as an in-town summer get-away. The design of the hotel is very contemporary...."

"Even the reduced summer rate for a standard room was way too much for the accomodations. From the..."

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Reviews - Mondrian Scottsdale Luxury Hotel

2 reviews (Showing 1 - 2)
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Rating:

2/10
Overpriced, Air Conditioning Broke
Submitted by: Pat in 07/01/07
  • Age Group:
  • From: United States
  • Traveller type: Young Couple
We booked this hotel as an in-town summer get-away. The design of the hotel is very contemporary. While the rooms are a little small for the money, the beds are very comfortable. We had a nice massage, lounged by the pool, and enjoyed a nice diner a short walk away in Scottsdale. The pool is a little odd. There were a bunch of people hanging out by the pool that obviously were not staying at the hotel. One guy who was not a guest had even brought his own fast food. That's cool for a public pool but for a nice hotel? That night the air conditioning started to blow warm air. It's summer in Phoenix where it has been 112 during the day. It wasn't long before the room started to warm up. It took over two hours for the hotel to get someone up to the room, look at the AC, and get us into a new room. The nicest guy we delt with was the maintenance man who apologized and tried to hurry things along. There is not reason this should have taken as long as it did, especially at 10 p.m.. We should have immediately been offered a room change. It's summer in Phoenix, the place isn't full. The following morning we were not offered a discount for the previous night after I explained what had happened. The girl behind the counter seemed indifferent, which frustrated us further. They also tried to double charge us for our pool side drinks that I had already paid for at the bar. They took the cost of the drinks off the bill and acted like they were doing me a favor when I had already paid for them and it was their mistake. It doesn't matter how cool a place looks if the AC breaks and the service is bad.
 
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Rating:

5/10
No Big Deal
Submitted by: Misty in 06/19/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Weekend Breaker
Even the reduced summer rate for a standard room was way too much for the accomodations. From the retro stainless steel to the platform bed, overall it was not any more special that staying at an Embassy Suites. The phone in the room didn't even work. So what's the big deal about this place anyway?
 
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