The Grand Hotel

, Grand Canyon, United States
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The Grand Hotel

, Grand Canyon
3 star

Rooms: 120

Highway 64 - Grand Canyon - Arizona - 86023 - United States
1027 Traveller

Reviews - The Grand Hotel

8/10
Quiet And Relaxed
Submitted by: Richard in 05/10/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
A nice hotel which provides a pleasant quiet atmosphere close to the wonderful Grand Canyon. the staff were very friendly and the restaurant and the bar were both excellent with the saddle seats in the bar a great addition and enjoyable place to relax and have a cold beer

Historical Traveller Reviews of The Grand Hotel

s about all

from SouthamptonWhitey
Stayed here late August,wasn't impressed at all with the place.The room was small, wasn't very well presented and there was a strange smell from the sink/bathroom area.The hotel was full so not much chance of a room change. Breakfast was a scramble to find a table to eat your food at and the breakfast choice (what was left ) wasn't particularly good .We'd stayed a Holiday Inn express before and this was very poor in comparision,especially as it wasn't exactly cheap. Its only saving grace was its proximity to the park.I wouldn't recommend the place as there are other hotels very close by.

Typical Holiday Inn - Pretty good.

from A TripAdvisor Member
I stayed here for 3 days during Memorial day weekend 2004. I was apprehensive about booking it since some of the reviews on this site for it are sub-par. I had a one bedroom suite. Overall, it's your typical holiday inn experience. Nothing fancy but nothing too bad either. The breakfast is good considering it's a holiday inn. The Free breakfast includes, peeled hard-boiled eggs, cinnamon rolls, juices, cereal and fruit. Not a fancy breakfast but simple and tasty.

A Great Location

from zeebzoo
My family and I stayed at the Holiday Inn Express in Tusayan, Arizona in July, 2004. Being a family of 6 and taking a trip to the Grand Canyon, I decided upon this hotel due to the availability of 2 bedroom suites and what appeared to be a "kid friendly" atmosphere from descriptions I had read from the internet websites, including Trip Advisor.com.
Upon arrival, we were warmly greeted by a friendly staff person and received the key to our 2 bedroom suite in a separate building called the Arizona Rooms. The Arizona Rooms are a different building than the main building of the hotel, and used to be a different hotel called the "Grand Canyon Suites". When we arrived at our room, we found that is was in fact a two bedroom suite and was extremely roomy, except that the sofa, which was supposed to have been a sleeper sofa, was only a regular sofa. This situation left our family one bed short. We then responded back to the desk, and were immediately issued an even larger two bedroom sleep with the a sleeper sofa.
The complimentary breakfast was very good (especially the cinnamon rolls!!) and convenient. There was a breakfast area in the Arizona Rooms, which meant we didn't have to walk to the main building just to eat breakfast.
The best part about this hotel is that it is only 2 miles from the entrance to the Grand Canyon National Park (South Rim Entrance). This was especially nice because we only spent a few minutes driving to and from the Park, instead of almost an hour if we had stayed in Flagstaff or Williams.
Overall it was an enjoyable stay and seemed quite different than the Holiday Inn that I remember staying in while traveling as a child.

The rooms could of been cleaner

from A TripAdvisor Member
Was there for two days the first of August 2004. Would recommend one of the other hotels in that area, they looked nicer and cleaner. The staff was not to friendly when you asked a question. The rooms weren't the cleanest and we didn't have an ice bucket and had to ask for one, then they didn't even clean it out the next day. The man brought it up really fast and was friendly, but the ones behind the counter was not. The air conditioner made a funny noise all night long. The location is really good, The contiental breakfast was good, but had to get down early before some of the things were gone. Next time I will try one of the other hotels, for the amount of money we had to pay for this one.

So, So

from A TripAdvisor Member
Nothing special here except for the breakfast which was a very good deal, especially if you have kids, and the location was convenient. Don't recommend the pool which was tiny, overcrowded and overchlorinated. The carpets could do with a good clean and the staff a course in "service with a smile"! Otherwise OK.

Great Hotel and location

from A TripAdvisor Member
Great staff, very clean, great location. Have stayed here before and will stay here again!

t have a Rubber Fetish

from A TripAdvisor Member
We stayed there for just one night. Great location but the blankets on the bed were made out of a rubber backing that was really uncomfortable and creepy!! Otherwise would stay there again if the linens were newer and more comfy.

Nothing Special, But Will Do.

from dickson_thunder
My Wife and I stayed here for two nights in July 2004.
Check-In was efficient and the staff while not exactly friendly didn't posess an attitude. The room was clean and modestly furnished. I thought our rate was a little high for the accomodations even for the middle of the tourist season. $98/night with a non-refundable pre-paid internet rate. I wouldn't recommend against the place but probably wouldn't stay here if we ever travel to the Grand Canyon again. Also, do not eat at the Canyon Star across the street, the food is way overpriced.

Not bad at all!

from greg3564
I was a bit apprehensive staying here when I read the other reviews. However, the hotel wasn't bad at all. The rooms were clean and spacious. The free continental was fine, although a bit crowded in the dining area. Staff was friendly. Location is great. Only a couple of miles from the entrance to the Grand Canyon. I will stay here again for sure.

Just plain DIRTY

from liddlepeanut
Date of stay: July 7, 2004
We stayed at this hotel two year's ago and it was very nice and clean. It is now very run-down and dirty. I had made reservations three month's ago and was confirmed for three, non-smoking rooms. Upon arrival, we were assigned three rooms that all they had done was remove the ashtrays. The 3rd floor hallway and the room reeked of smoke. We went down to the lobby and the one (& only) woman on duty became very rude and told us to come back later, as she was too busy.
After waiting for her to check in several more people and answering numerous phone calls we finally obtained another set of rooms. My husband turned on the a/c and it started rattling. He removed the cover and the filter was disgusting. I pulled back the covers on the bed to find a blanket that was torn in shreads and sheets that hadn't been changed. My husband went back to the lobby (3rd time) and asked to see a Manager. The woman said there was no manager on duty and wouldn't be the entire evening and night. She called and sent what we believe was a maintenance man to our room who stripped the bed and had it changed. We pointed out the a/c, but he shrugged it off and said he couldn't do anything about it. We ended up opening the window and not using the a/c. I wore my flip-flops when I showered... that was how bad it was.
My husband changed and went to the pool and promptly returned stating that it too, was dirty and he wouldn't use it. The carpet in the halls are filthy, as are the walls.
Now, don't think we are snobs. We are of the (hotel) belief...'it doesn't have to be fancy, just CLEAN'. This hotel is dirty and the (lack of) management is poor.
Do yourself a favor and stay elsewhere or drive to Williams (50 miles) after your Grand Canyon visit and stay at a hotel there.

Top Local Tips for Grand Canyon

Can't Miss: Helicopter Rides and Hiking #1: Pay for the more expensive and longer helicopter ride. It is worth every penny! We actually got upgraded since we were the only two in the shorter helicopter ride. I am so happy that happened, and would tell everyone to take the longer helicopter ride. #2: Take a hike half way into the canyon and back. Pack water, Gatorade, and a few snacks. Not only are the views fantastic, your feel such satisfaction about your accomplishment!

Grand Canyon Get there early, less crowded and you can just drink in the view.

Hiking Angel trail was great and a LOT easier than expected. Wish had hiked farther down because coming back took us less time than going down. If I had known I would have gone when we were younger though.

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Other names for The Grand Hotel

  • holiday inn grand canyon national park
  • holiday inn grand canyon
  • holiday inn express tusayan
  • holiday inn express grand canyon
  • grand canyon national park holiday inn
  • Address: Highway 64 - Grand Canyon - Arizona - 86023 - United States
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