Iberostar Tucan Quetzal Hotel
, Riviera Maya
Rooms: 700
Reviews - Iberostar Tucan Quetzal Hotel
- Age Group: Under 18
- From: United Kingdom
- Traveller type:
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
The Hotel is amazing; the army of staff work so hard for the guests and nothing is ever too much trouble. We even got a free complimentary drink on arrival. The smiles and friendly welcoming atmosphere lasted from the moment we arrived to the moment we departed.
With comprehensive daily entertainment programmes there is always lots to do for adults and children alike if you want it. The evening entertainment is 1st class. It is varied, fun and professionally presented. The many bars and restaurants mean you can be fed and watered pretty much 24hrs a day. Mascara, a nightclub located on the edge of the resort is an excellent place to dance until the small hours. Of surprise to me was that the music does not seem to travel outside!
Great accommodation, the rooms are very spacious and well equipped with cable television and a mini-bar. With the high quality landscaping around the hotel complex a good balcony view is almost guaranteed.
The food and service in the restaurants is second to none. The international buffet restaurants and snack bar cater for almost every taste. The five themed restaurants (of which you are entitled to dine in a fixed number of evenings) give this hotel a unique atmosphere and provide dining variety throughout the stay. I would recommend you book these early, as they are popular. The Japanese restaurant is a top evening experience with fresh meat, fish, vegetables and rice cooked in front of you in a fun and impressive way.
The waitresses around the many bars continually look after your needs both day and night. You will never go thirsty here. The bar staff will prepare any drink you can describe. We would highly recommend a black kamikaze in the Tucan lobby bar.
For lazy days in the sun there are ample sun chairs both around the pools and on the beach. During the heat of the day the main pool is both large and welcoming. The beach is clean with golden sands. A gentle sandy slope takes you into the warm and clear turquoise Caribbean waters. Situated just off the beach you will find the all-inclusive watersports and the resident PADI dive centre.
Free for guest use, the hotel Spa facility includes both Jacuzzi's and steam rooms. Other Spa services come at a cost. The Gym is adequately equipped but not air-conditioned.
As a guest in this 5 Star Iberostar hotel it entitles you to use the other two hotels in the group during your stay. One hotel is situated further north, closer to Cancun and the second on the Island of Cozumel.
Our party of six and a half had a wonderful time during our two week stay. We had absolutely no complaints and cannot understand why this hotel has received a few bad reviews. Of all the hotels I have personally been to, this is the only I will plan to return too in the future.
Thanks for a great time Iberostar!
The Crockers', Phelps, Ross and Reeds'.
Read 1190 additional reviews of Iberostar Tucan Quetzal Hotel at TripAdvisor.
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Top Local Tips for Riviera Maya
Go to the ruins at Tulum Take a trip down to the ruins - they are pretty nice little day trip - go early to avoid the crowds - dont pay for a guide - and bring your bathing suit and towel to take a swim at the great beach within the ruins.
Airport to Resort Transportation Make sure you know who/what company is supposed to provide your transportation from the airport to your resort before you leave the US. Every driver there will tell you that you are to ride with them, our transportation was arranged through the American Express office, but our travel agent did not mention this to us.
TAKE A TOUR IT DEPENDES 100% ON YOUR MOOD, BUT YOU MUST TAKE A TOUR WHEN YOU ARE IN PLAYA DEL CARMEN. CONTACT THE AGENCIES IN CONCIERGE AREA OF QUETZAL, THE WILL PROVIDE YOU THE BEST IDEAS... ECOTOURISM, FUN, BEACH, RUINS, DINNER, ANYTHING GOES IN PLAYA DEL CARMEN! JUST BE SURE TO HAVE WITH YOUS XTRS BUCKS FOR THE TIPS... BELIVE ME, ALL THEY DESERVED.
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Other names for Iberostar Tucan Quetzal Hotel
- iberostar quetzal playa del carmen
- iberostar quetzal
- iberostar hotel quetzal playacar
- Address: 2 Av. Xaman-Ha Lote Hotelero - Riviera Maya - 77710 - Mexico
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I've just come back from staying on the Tucan side of the hotel!
It was the best holiday ever!!!!!!
The people are great, the rooms are great, and the food is delicious!
I loved all the songs that were played in the day and at the show at night, I heard that you could get a CD with all the tracks on, but I didn't get round to buying it.