Submission date: 2006-03-16 - Date of Stay: March 2006
Submitted by: Marcia - From: Canada
Type of Traveller: Family Traveller - Age Group: 31 - 40
Do not recommend!
We took our three kids ages 11,10 and 8 to the krystal and were not impressed! Very missleading if you are all-inlcusive! The grounds of the resort and the pool were very lovely but the service and the rooms were not good at all! The new tower was the only place of the whole resort that i would say to stay in! All villas and rooms were old and shabby. The AI people have to sign for every drink and every meal they have all day long. It is time consumming and annoying. YOu have to tell the waiter that you are done and then wait for them to print out receipt and wait for them to bring it to you, then sign name and room and signiture on it. This is mexican time so if you do this ten times a day then it takes alot of your time! Also the not AI poeple get served first and they get there drinks in glass and bottles where you get it in styrofoam if you are all -inclusive! The hospitality room we got for showering in on our last day was a run-down room with no towels and no hot water! I have many more complaints about this place but am tired of typing so my advise is to go elsewhere!
