NH Krystal Vallarta Hotel, Puerto Vallarta, Mexico

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NH Krystal Vallarta Hotel, Puerto Vallarta

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Rating

6.0/10
NH Krystal Vallarta More Photos

Official Contact Details - NH Krystal Vallarta Hotel

  • Address: Av.de Las Garzas S/n - Puerto Vallarta - 48300 - Mexico
  • Phone: 322.2240202
  • Email:
  • URL: http://www.nh-hotels.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 406
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"Everyone if you would like an awsome place to stay in Mexico, than come on down to Puerta..."

"This was our fourth stay at Krystal Vallarta and had another great time. From reading some of the..."

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Reviews - NH Krystal Vallarta Hotel

7 reviews (Showing 1 - 7)
Review this Hotel

Rating:

10/10
Awsome Staff
Submitted by: Braden in 12/22/07
  • Age Group: Under 18
  • From: Canada
  • Traveller type: Party Animal
Everyone if you would like an awsome place to stay in Mexico, than come on down to Puerta Vallarta and stay at NH Krystal. They have great staff and the staff just love to have fun with there guests. Everyday there is Beach Volleyball with free drinks for the winners (really its everyone). They also have Pool volleyball if you wish to cool down. And for you guys who like to do Arobics, well they have that also at 1 oclock and in the pool!! Now for you people who like to stay up late and party all night, like me. They have a night club just a 1 minute walk from the hotel. And on Fridays they have Open Bar (i lbeleive it is on friday) and on Thursday they have Ladies Night for all you party animals.
 
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Rating:

8/10
Nice taste of a quaint, disappearing Mexico small beach resort
Submitted by: Dennis in 11/13/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Mature Couple
This was our fourth stay at Krystal Vallarta and had another great time. From reading some of the reviews here,I wonder what their attitude was toward staff. This is Mexico, not USA. There are always expections to an excellent staff, and one's attitude going in does have an effect on the outcome. We enjoy most of the staff very much and find them exceptionally helpful with minor exception. The Krystal Vallarta is an older place that could have been better kept although very major renovations are ongoing now. The beautiful grounds where the palm trees are still taller than the buildings, create a nice relaxed atmosphere. Days for this type of small beachfront resort are numbered. The 20 plus story condo/apartments and high density hotels are springing up all around this area and it's only a matter of time before economic reality will replace this type of quaint, peacfull resort with high rise buildings. We'll be back & recommend Krystal to anyone with an open and fun attitude. Enjoy your stay and remember, it is Mexico!
 
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Rating:

9/10
A Wonderful Stay started HERE!
Submitted by: Courtney in 05/10/06
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young & Single
A beautiful stay with excellent staff! Very friendly and accomodating ~ Just watch out for the time share people! Lots of beautiful people and very close to all important things to do! I will stay here EVERY time I travel!
 
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Rating:

3/10
Glad to be home
Submitted by: Darling in 03/19/06
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Adventurer
At first sight I though WOW, this is eye catching & beautiful. The rustic look appealled to me. It was different and unlike any other of the hotels along the beach it is very spacious! Sadly the first glance is very deceiving! 14 days later I write with a insiders view. SIGH, boring and the service was absolutely TERRIBLE. Rude, unfriendly, demeaning, lazy, full of contempt, are just a few words to describe the experiences that come to remembrance. Our housekeeper was amazing though , and for that I left a good tip. I do hope it gets to where it belongs. (Did you know the help are only paid $5 US dollars a day and they depend on tips to live and wages?) The front desk clerks & conserviers were VERY offensive, not just to my family but I witnessed unacceptable behaviour over and over again in the lobby. I never had one night of restful sleep due to unnecessary noise, ie late swimmers in the pool after the bar closed. I was wakened every night. The Krystal is certainly not a four - five star like it is rated or a place I would recommend to anyone I liked.
 
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Rating:

2/10
Do not recommend!
Submitted by: Marcia in 03/16/06
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Family Traveller
We took our three kids ages 11,10 and 8 to the krystal and were not impressed! Very missleading if you are all-inlcusive! The grounds of the resort and the pool were very lovely but the service and the rooms were not good at all! The new tower was the only place of the whole resort that i would say to stay in! All villas and rooms were old and shabby. The AI people have to sign for every drink and every meal they have all day long. It is time consumming and annoying. YOu have to tell the waiter that you are done and then wait for them to print out receipt and wait for them to bring it to you, then sign name and room and signiture on it. This is mexican time so if you do this ten times a day then it takes alot of your time! Also the not AI poeple get served first and they get there drinks in glass and bottles where you get it in styrofoam if you are all -inclusive! The hospitality room we got for showering in on our last day was a run-down room with no towels and no hot water! I have many more complaints about this place but am tired of typing so my advise is to go elsewhere!
 
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Rating:

8/10
Love It
Submitted by: Jim in 02/10/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young Couple
Will never travel to the Caribbean side again. PV has better food, better rates and is much safer.
 
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Rating:

2/10
Not a four star hotel!
Submitted by: Rod in 01/18/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
Krystal Vallarta is an old, unkept property with outdated rooms in need of repair. They do a poor job of keeping the property clean; especially around the pool area (I saw the same trash around the pool for days at a time). The service there is poor with an especially surly front desk staff that needs training in customer service. My family (10 of us in 5 rooms) spent the Christmas week at the Krystal and were glad to go home. Don't stay there unless it is your last choice. That was our situation and we will never go back.
 
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