Azul Profundo Hotel

, Playa Del Carmen, Mexico
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Azul Profundo Hotel

, Playa Del Carmen
3 star

Rooms: 20

14 Calle y ZFM - Playa Del Carmen - Mexico
1 Traveller

Review - Azul Profundo Hotel

The place was awful
Submitted by: jasmin in 06/01/09
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young Couple
We paid in full for a month's stay here. When we arrived, there were no sheets on the bed, dirty pillows, and no running water. There was supposed to be a kitchen and there was no stove, fridge, or anything.

It took 3 days for them to bring any of those things to us. We had to fix the plumbing ourselves. They wanted to charge us $10 for a key, while the windows wouldn't lock. They said it was the only key.

Then, while we were out at dinner one night, someone with a key broke into the place and went through all of our things, taking lots of cash and cameras. They left some things so that we wouldn't notice that we got robbed.

We came to the owners, as we wanted to leave, and they would not give us any money back for it. Also we made a police report. They said that the owner is not responsible for the cost of any theft there, and they would not pay for that either. So basically we are without a place to stay, and a few thousand dollars poorer.
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