Royal Solaris Caribe Hotel

, Cancun, Mexico
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Royal Solaris Caribe Hotel

, Cancun
4 star

Rooms: 500

Boulevard Kukulan Km20.5 - Cancun - 77500 - Mexico 18882040127
1716 Traveller

Reviews - Royal Solaris Caribe Hotel

9/10
Would love to stay again !
Submitted by: liz in 07/08/07
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Young Couple
i stayed at the royal solaris a year ago and the staff were very helpful and spoke english very well. the rooms were very comfy and had everything you needed and if you made a request they would deal with it as soon as possible. i would recommend this hotel to anyone because my 2 weeks there was a pleasure and i would go again.
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1/10
Rude And Not Helpful
Submitted by: Kimberlee in 05/10/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
I stay at your facility in Los Cobo all the time, because I am a flight attendant, great word of mouth, for businesses, I got to your hotel in Cancun they wanted to charge me more, had that battle, the room was small, beds SMALL and very uncomfortable, no one spoke good English, so it was very hard to communicate with anyone. My daughter lost her wallet, it was pouring down rain, and we needed to use the phone, sold us a calling card that we could not get to work, and they would not help us. It was a local call to the airport! I will not recommend your facility to anyone going to Cancun, guess what, I work those flights all winter long. The staff in Cobo, are wonderful!! And they give us a pretty good rate, but even they are starting to add hidden agendas, trying to get us to pay 60.00 for our husbands traveling with us on a layover, charging extra to ride in a van from the airport, your going to loose money in the long run, Mexico is getting to expensive for the average family. All your taxes, I will go to Hawaii now, your pricing yourselves out of business.

Top Local Tips for Cancun

How to save a lounge chair It did not take us long to realize their is a system that travelers know but do not share. Even though their is a huge number of lounge chairs - they are saved for sometimes all day and no one uses them. Most guests come down and put the green towel ( supplied by the hotel pool attendant) on lounge chairs. It took us the first day to realize that if we especially want a lounger on the beach - we better get down early to reserve them. Once we learned this system - no problemo! We would save 4 chairs at the pool area and 4 chairs at the beach - we sort of felt guilty, but that is the system and works well.

Always looking for tips This was suppose to be an all inclusive but there wer tip jars and employees asking for tips.

beach loved the beach

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  • Address: Boulevard Kukulan Km20.5 - Cancun - 77500 - Mexico
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