Royal Solaris Caribe Hotel, Cancun, Mexico

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Royal Solaris Caribe Hotel, Cancun

Traveller Reviews

Rating

5.0/10

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Official Contact Details - Royal Solaris Caribe Hotel

Address: Boulevard Kukulan Km20.5 - Cancun - 77500 - Mexico
Phone: 18882040127
URL: http://www.clubsolaris.com/
Official Website:
Hotel Class:
Rooms: 500

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"i stayed at the royal solaris a year ago and the staff were very helpful and spoke english very..."

"I stay at your facility in Los Cobo all the time, because I am a flight attendant, great word of..."

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Reviews - Royal Solaris Caribe Hotel

2 reviews (Showing 1 - 2)

Rating:

9/10

Would love to stay again !

Submitted by: liz in 08/07/07

Age Group: 18 - 25
From: United Kingdom
Traveller type: Young Couple

i stayed at the royal solaris a year ago and the staff were very helpful and spoke english very well. the rooms were very comfy and had everything you needed and if you made a request they would deal with it as soon as possible. i would recommend this hotel to anyone because my 2 weeks there was a pleasure and i would go again.

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Rating:

1/10

Rude And Not Helpful

Submitted by: Kimberlee in 10/05/05

Age Group: 41 - 50
From: United States
Traveller type: Family Traveller

I stay at your facility in Los Cobo all the time, because I am a flight attendant, great word of mouth, for businesses, I got to your hotel in Cancun they wanted to charge me more, had that battle, the room was small, beds SMALL and very uncomfortable, no one spoke good English, so it was very hard to communicate with anyone. My daughter lost her wallet, it was pouring down rain, and we needed to use the phone, sold us a calling card that we could not get to work, and they would not help us. It was a local call to the airport! I will not recommend your facility to anyone going to Cancun, guess what, I work those flights all winter long. The staff in Cobo, are wonderful!! And they give us a pretty good rate, but even they are starting to add hidden agendas, trying to get us to pay 60.00 for our husbands traveling with us on a layover, charging extra to ride in a van from the airport, your going to loose money in the long run, Mexico is getting to expensive for the average family. All your taxes, I will go to Hawaii now, your pricing yourselves out of business.

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