I went the day after Christmas til New Year's Day. I had the most magnificent time! The hotel staff was wonderful of course, very entertaining, accommodating and pleasant. The food was expansive and tasty, the drinks were good and got you drunk if that was the aim and the grounds were beautiful. We did a couple excursions, going to Xel-Ha was a smart choice and we went snorkeling somewhere else but unfortunately I don't remember the name. The beds are hard, but it bothered us none and if it were to bother you, there are cushions you can request. My only regret was not making myself aware of everything that was offered right away, such as the pool and beach games which were a blast once we played and the nightly entertainment shows. Also there is a solarium I never went to on the 6th floor, which would have been nice for some days since we did lose the sun behind the building at about 3pm. Wina, maybe the person you are talking about is Winnie. I have been looking for him online.. My......
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8 out of 8 readers found this review helpful
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It was a very relaxing hotel, with wonderful staff, great food, creative entertainment, and great service. Please,help me with this. There is a member of the entertainment staff and I need to know his name. He has black hair, about shoulder length. He usually ties it up and when it's up, it's approx. 1 inch long. Thank you for your suppotive help. This was the best vacation for me so far.
2 out of 2 readers found this review helpful
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Just returned from Riu Cancun today... This was my fourth trip to Cancun first to Riu, let me tell you all it was an AMAZING VACATION!! The hotel, the staff, the food, the activities, the night life, did I forget anything?! I would turn around and go back tonight... I have never had such wonderful service as I did at the Riu. The only issue I have is that I only stayed a week... I could have stayed much longer! It feels like a home away from home... Do the Dolphin Swim... Greatest experience you will ever have!!
4 out of 4 readers found this review helpful
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As honeymooners on entering the Riu, we were just blown away by the beauty of this hotel,as I write this review the memories are so fresh in my mind. The friendliness,kindness, and the willingness to make your holiday one you'll never forget. We can't talk highly enough about this hotel. We both can't wait to stay again. 10/10.
7 out of 7 readers found this review helpful
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I loved this holiday! It was the best I've ever been on! The staff were brilliant giving you everything you asked for all the time. I miss all of the entertainment staff sooooo much: tania,winnie,victor,tony,ilhui,paty,patricia & froggy! I hope i can go back soon! I love it so much. I recommend this hotel to anybody! You've got to go!
7 out of 8 readers found this review helpful
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