Radisson Hotel Hacienda Cancun, Cancun, Mexico

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Radisson Hotel Hacienda Cancun Cancun

Traveller Reviews

     Rating

6/10

Official Contact Details - Radisson Hotel Hacienda Cancun

  • Address: 2 Avenida Nader - Cancun 77500 - Mexico
  • Phone: 998 881 6500
  • Email:
  • URL: http://www.radisson.com/
  • Hotel Class:
  • Rooms: 248

"Having just returned home after spending 2 weeks at the Radisson Hacienda......"

Reviews of the Radisson Hotel Hacienda Cancun

1 reviews
Review this Hotel

Rating:

6/10
Enjoyable stay!
Submitted by: Melody Parkes in Mar 2005
  • Age Group: N/A
  • From: United Kingdom
  • N/A
Having just returned home after spending 2 weeks at the Radisson Hacienda hotel in Cancun, I felt I should write to say thank you to the staff who made our stay so enjoyable. Apart from the room key having to be reprogrammed at least three times all went well but I would suggest that the manager that I spoke to at the time takes on board my comments regarding communicating with the customer about possible problems instead of just putting them right and saying nothing. The only way to obtain 100 percent guest satisfaction is to be proactive, this is the managers responsibilty and you will find that guests will be far more receptive when the inevitable problems occur.
24 out of 26 readers found this review helpful
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