Submission date: 2008-07-06 - Date of Stay: July 2008
Submitted by: Elizabeth - From: United States
Type of Traveller: Relaxation Seeker - Age Group: 18 - 25
Would never come back to this hotel! Horrible
I went with 6 of my friends in our mid 20's , first-off nobody speaks any english and when we weren't happy with our room it took about an hour for them to change it. There were lizards running around the rooms and cockroaches, the water smelled of sulfur. If you want to have a relaxing vacation with your family don't stay here. It is definitly for younger kids in high-school that just want to drink excessively all day long. The food was probably the worst of all, 4 out of the 6 of us got sick from the food and needed medicine. We actually walked to McDonalds each day. Bring 200$$ in singles because everyone expects a tip there or else you will be ignored at the bars and restaurants. The best part was the boat rides and wave runners, basically everything that was off the resort was great! Night Life was also really good. Drinks were hard to get because they put them in small plastic cups. Don't jump in the ocean! It's not safe. Don't drink the water, use listerine or bottled water for ...Read more
Submission date: 2007-09-07 - Date of Stay: August 2007
Submitted by: Not so happy - From: United States
Type of Traveller: Adventurer - Age Group: 18 - 25
Horrible
After reading the reviews our trip was already booked. We said hell with it we love to party so we will be fine. Well, we had water problems in the room making it difficult to shower, also flooded our room. No one speaks english is made it hard to do anything or get help. Bugs were not only in the room but in the beds as well. Also, the secruity guards are rude!!! The pool was our best enjoyment all week until someone pooped in it, yes thats right human poop floating in the pool!!!!!! The people at the front desk are NO HELPPPPPP!!!!... save your money stay somewhere else.
Submission date: 2007-08-29 - Date of Stay: August 2007
Submitted by: juan - From: United States
Type of Traveller: Family Traveller - Age Group: 26 - 30
I Come Back
Arriving to Cancun in the airport the bus pick me on time(olympus),the people was very nice ,the food very good,i went to grand oasis(black bracelet).the trick(if you arrive before 3 oclock.get the bracelet and go to eat and come back after 3 oclock and you get your room keys ease).best buffet "ibiza".they have great shows in the night.and the best foam party(thursday)in the club(up and down).my a/c worked good.i had the ocean garden view(ocean front),the pool no problem,i went to the pool at 3:00am and no problem you can take the shower at the pool at any time.and they have the sport bar(close at 6:00am)you get snack(hamburgers,etc...)The only problem was tv remote control(not working),the smell of the area, me and my family had a lot of fun.I come back...we have smile all over the hotel..
Submission date: 2007-08-01 - Date of Stay: July 2007
Submitted by: Kevin - From: United States
Type of Traveller: Young Couple - Age Group: 18 - 25
Hated it!
This hotel was the worst hotel anyone could ever stay at period, as i was reading the other reviews it is very true about the pool bar and the snack hut that has burgers and fries etc shut down every day at 5:30! The food wasn't good at any of the areas avalible to eat at. No one barley understood english to help me with any issues i had. Our room had cockroaches it was disgusting! The sliding door didn't lock so anyone could come in your room from the outside. There are no doors to the lobby of this hotel so any one and anything has free access to do what they want. I didnt see one cop or one security gaurd. If you want actual alcohol in your drinks you have to tip the bartenders each time you get a drink or they make them week. I wanted to save money in booking a lower rated hotel figuring im on vacation i'll never be in the room. Well when we were in the room and wantd to go to bed we had to suffer with the heat the smell and the dirty roaches ALSO other than a pool and the beach th...Read more
Submission date: 2007-07-29 - Date of Stay: May 2007
Submitted by: Trisha - From: United States
Type of Traveller: Young Couple - Age Group: 18 - 25
Very BAD!
Once we got to the hotel from the airport, we had to wait an hour before the room was ready. The room smelled gross and the sheets as if they were washed in pure urine. I woke up in the middle of the night to find cockroaches in my room, not to mention in the hallways a few days later. The air condition barley worked and the remote to the TV only worked when it wanted to. The food wasn't good at all, I had the all-inclusive and my boyfriend and I went out to eat at actual places and spent money rather than eat there. The beach and the pool was great and Cancun was great I would never go to this hotel again, we couldn't wait to be home!!! Go to Cancun but DO NOT STAY AT THIS HOTEL!!!!!!!!!!
